Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars81% (265)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star5% (17)

Member photos

  • +284 images
Sort by |
Showing 11-20 of 328 reviews
May 27, 2026
Fridgie
2 out of 5 stars review

Leaks, Leaks, Leaks!

I cannot recommend this fridge for future buyers. I have had it for two years now and am averaging at least one leak repair a year pertaining to the ice maker and water piping. Luckily it started leaking under the warranty the first time around but yet again this fridge has developed a leak in and around the ice maker. The “AI” is rudimentary at best and more of a waste of time. The computer portion of the fridge is no smarter than a tablet. I would not buy at all if I were you.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from Samsung

Hello Fridgie, Your feedback brings valuable perspective on reliability and feature expectations, and it helps highlight what matters most in real-world use. Our refrigerators are built for dependable performance and everyday convenience. When leaks happen near the ice maker or water lines, they’re often linked to connections, seals, or normal wear over time, while smart features are designed to support usability, though preferences for them can vary. If you ever need to reach out to Samsung, please include this reference number: 1152548353. Your trust in Samsung means a great deal to us. Nicole Samsung Care

Jun 10, 2026
Lilly
5 out of 5 stars review

Great look!

[This review was collected as part of a promotion.] It's comfortable, very spacious and the surface it's very pretty; I love the fact that i can play music. I wanted this refrigerator since it came out!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Dec 19, 2025
D_Blok
5 out of 5 stars review

Game Changer!

[This review was collected as part of a promotion.] I absolutely love my Bespoke 4-Door Flex Refrigerator! The counter-depth design gives my kitchen a high-end, custom look while still offering a spacious 23 cu. ft. capacity. The AI Family Hub+ screen is a game-changer for organizing our busy lives, and the AI Vision camera makes checking my grocery list from the store incredibly easy. I also appreciate the FlexZone feature, which allows me to switch the bottom-right compartment from a fridge to a freezer depending on my needs. It is the perfect blend of intelligent technology and sleek, modern style.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Mar 16, 2026
Blackman
5 out of 5 stars review

Efficiency

[This review was collected as part of a promotion.] This Bespoke AI 4 door flex fridge is a multi tool freezer fridge that provides entertainment, data, ring camera and much more technology at your fingertips awhile serving as a smart refrigerator. I especially love the fact that everything put in and taken out is accounted for and a meal can be created on the screen based off ingredients in the fridge. This has been a game changer since our purchase.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Mar 25, 2026
satterrab
4 out of 5 stars review

Nice fridge when it is discounted

[This review was collected as part of a promotion.] Capacity is excellent for the size. The multi-setting section is very useful. The beverage center is great due to the clean look where it isn't exposed on the outside, and the auto-filling water pitcher is something I never knew we needed until we had it. The AI features are cool, but we don't make use of them much due to it misidentifying items frequently. We mostly use the screen to see the latest weather report.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Mar 25, 2026
HassanK
5 out of 5 stars review

Samsung Bespoke AI 4-Door Flex (29 cu. ft. Family

[This review was collected as part of a promotion.] The 29 cu. ft. Samsung Bespoke AI 4-Door Flex with Family Hub+ takes everything great about the standard model and elevates it with a full smart display and AI-driven features. This isn't just a refrigerator—it's a centerpiece for your kitchen that combines storage, entertainment, and smart home control into one sleek unit. Capacity With a full 29 cu. ft. capacity, this model is perfect for larger households or anyone who shops in bulk. The space is incredibly well organized, with wide shelves, deep door bins, and multiple drawers that make it easy to separate fresh food, drinks, and frozen items. You never feel like you're running out of room, even after a big grocery trip. Connectivity The Family Hub+ is the star of the show here. The large touchscreen transforms your fridge into a smart hub where you can stream content, manage calendars, leave notes, and even view inside your fridge remotely. AI Vision Inside can recognize certain food items and help track what you have, which adds a level of convenience that feels futuristic but actually useful day-to-day. Efficiency Despite all the tech, it remains energy efficient. The Digital Inverter Compressor adjusts cooling based on usage, while SmartThings AI Energy Mode helps reduce power consumption over time. It's a great balance between performance and efficiency, especially for a fridge of this size. Filtration The built-in filtration system keeps both water and air clean. The Beverage Center provides filtered water through an internal dispenser and an AutoFill pitcher, while the deodorizing filter helps eliminate odors so everything inside stays fresh longer. Flexibility Flexibility is where this fridge really shines. The FlexZone drawer can switch between fridge and freezer modes with multiple temperature settings, making it perfect for drinks, meats, or frozen storage depending on your needs. Combined with adjustable shelving and customizable panels, it's a fridge that adapts to your lifestyle. Final Thoughts The 29 cu. ft. Family Hub+ version is easily one of the most advanced refrigerators you can get right now. It's ideal if you want maximum storage, smart home integration, and a premium kitchen upgrade all in one. If you're already leaning toward the Bespoke lineup, this is the version that truly feels “next level.”

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Dec 21, 2025
Cherigo
5 out of 5 stars review

Best fridge I’ve ever owned

[This review was collected as part of a promotion.] This is hands down the best refrigerator I’ve ever owned. I love the water and ice feature. The 4 doors and I can either use the bottom one for fridge or freezer whatever I have the need for. The screen is so amazing/ no more echo for me. If you’re on the fence about this fridge I highly recommend

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Mar 11, 2026
Nenepon
5 out of 5 stars review

Good connectivity, great features!

[This review was collected as part of a promotion.] Fridge fits perfectly in my kitchen and white color matches with the cabinets. Space is optimal and flexible; there is a lot of room for storing more food. The fridge hub allows to connect my home application in one screen.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Mar 25, 2026
David
5 out of 5 stars review

Super Convinient

[This review was collected as part of a promotion.] I really like the refrigerator; its smart feature is really good with the screen and connect to multiple devices and services as well it will make life easy with its smart cooling system is very flexible and efficient different portion like refrigeration and freezing section of it and even its fully loaded inside with most of the items and it's so big to have most of the useful items and screen size is good

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Mar 12, 2026
Value4yourbuck
3 out of 5 stars review

Priced to high for average quality

[This review was collected as part of a promotion.] I'm not enough space capacity not enough space capacity average on cooling is good the tablet but it doesn't turn into a full screen when using YouTube or any apps I feel like it's little too high I feel like it's a little too high priced for what it is offered except for a giant tablet on the door there isn't much different . the water dispenser feature is nice however. the connectivity is good and efficiency is okay too.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from Samsung

Hi Value4yourbuck, We value the information you shared about your Samsung refrigerator and the details you provided about space utilization and overall layout. This guide offers helpful tips on making the most of your refrigerator’s interior by organizing food in the most efficient way. You can explore the full guide here: Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS10006839/ Please keep this reference number for your records: 1152253449. We appreciate hearing from you, and Samsung truly values your business. Glaiza Samsung Care