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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
350 ratings350 reviews
  1. 5 stars80% (281)
  2. 4 stars10% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (20)

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Showing 91-100 of 350 reviews
Oct 7, 2025
Reviewer name: Keena
5 out of 5 stars
5 out of 5 stars review

Features are wonderful. Music and TV capabilities.

[This review was collected as part of a promotion.] The technology is A+. Love the added features this refrigerator has to offer. I can choose to listen to music or TV while cooking dinner, such a wonderful feature. The front screen is customized to display fun family portraits that our guest love to see.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Dec 19, 2025
Reviewer name: SmartJC
5 out of 5 stars
5 out of 5 stars review

Love the screen !

[This review was collected as part of a promotion.] I love my fridge ! The screen makes the kitchen more livable and without having to occupy extra space in my countertop with extra screen assistants. The beverage center is also a game changer for me ! Love it

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Sep 22, 2025
Reviewer name: Holly
1 out of 5 stars
1 out of 5 stars review

Samsung is a total waste of money!

I am so disappointed in Samsung! I didn’t realize such a beautiful work of art was junk. I purchased a refrigerator just like this one 10/24/19. A few months after buying it I had to get the ice maker replaced. Thankfully they paid to replace it. For some reason the cubed ice came out crushed but I didn’t care. A few years later the ice machine stopped working again. When I asked for a repair through Samsung they asked for the receipt. I said you have the receipt from the last time I got it repaired, they said they had no record of me getting the ice maker repaired. They eventually helped pay for the repair of the ice machine for the second time. 6 months later now my freezer has stopped working. The refrigerator is 5 years, 9 months old and it stopped working. I have to unplug it every two days to get the refrigerator to cool back down. It reads that it’s at 37 degrees but when I reboot it, it says it’s at 46 degrees, 54 degrees! Thankfully I still have my GE refrigerator in the garage. We’ve had it for 21 years and replaced it because the ice machine stopped working. So the GE still works fine after 21 years. The Samsung doesn’t work after 5.5 years! I will never buy Samsung again! The repairman said it’s got a leak. He said he’d replace the compressor because of the 10 year warranty. Would have to put in a UV dryer to pinpoint the leak. Those 2 would cost at least a $1000 with Samsung paying for the compressor. If they pinpoint the leak then they’d have to buy that part and replace it. I wish I knew this before I purchased Samsung!!!! Btw, the repairman said he buys GE! Definitely buying GE from here out!

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
reply from SEA Care

Hi there, We strive to assist you anytime, Holly. We would like to speak directly with you to gain a deeper understanding of your thoughts on this experience, review your options, and address any other questions or concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150828678, to help our team locate your information when you message us. Have a great day. -John

Oct 6, 2025
Reviewer name: Mzstacey
5 out of 5 stars
5 out of 5 stars review

I love technology

[This review was collected as part of a promotion.] I love everything about this refrigerator I love the space inside . I love how I can see my food cook on the refrigerator from my bespoke smart range I love to watch recipes on the screen it has I love the beverage center my water jug refills itself and I like how the ice is so crunchy

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Sep 27, 2025
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We love our bespoke refrigerator. The filtered, refillable water container is great for quick water pouring and the two ice options have been great for entertaining and personal use. We especially love the large touch screen and voice activated smart screen.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Sep 30, 2025
Reviewer name: JitT
5 out of 5 stars
5 out of 5 stars review

Solid Build and Smart Features That Truly Help

[This review was collected as part of a promotion.] I’ve been using this refrigerator for the past six months, and it has served me really well. The build quality feels solid and premium, and the feature set is impressive. From the flexible storage options to the smart features like AI Family Hub™+ and AI Vision Inside, everything has worked smoothly and as expected. It’s been a reliable addition to my kitchen, and I’m very satisfied with the overall performance.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Dec 13, 2025
Reviewer name: Lcan
5 out of 5 stars
5 out of 5 stars review

Best Fridge ever

This is the most amazing fridge I have ever owned. The fridge is massive for been counter depth. The water pitcher feature is amazing having cold water all the time. The family Hub its a must have for a large family with kids, we have our scheduled shared and we can all see it. The convertible lower sections allowed me to expand my fridge to have more space.

Review from Samsung Canada
Helpful?3HAMWZ5T15TC17562620026
Oct 28, 2025
Reviewer name: Marco
5 out of 5 stars
5 out of 5 stars review

Smart, Stylish, and Super Convenient refrigerator!

[This review was collected as part of a promotion.] I absolutely love my Samsung Bespoke AI 4-Door Flex refrigerator. It's not just a fridge—it's a smart hub for the kitchen. The customizable panels gave my kitchen a modern, personalized look, and the Family Hub touchscreen is incredibly useful. I use it to stream music, check recipes, and even leave notes for the family. The internal cameras are surprisingly accurate—they recognize most of the food I put in and help me keep track of what's inside without opening the door. The FlexZone drawer is a lifesaver when I need extra fridge space or want to switch it to a freezer. The auto-open doors and Beverage Center are thoughtful touches that make everyday use easier. Plus, the dual ice maker gives me both regular cubes and nugget-style ice, which is a hit with guests. If you're looking for a high-end fridge that blends smart features with beautiful design, this is it. I highly recommend!

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Aug 17, 2026
Reviewer name: Zakee86
5 out of 5 stars
5 out of 5 stars review

Samsung Products Are Great

Samsung is the best at making modern design in their products. Best brand hands down.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Jul 10, 2026
Reviewer name: Kameron Jus
5 out of 5 stars
5 out of 5 stars review

Great features and I like the Samsung food.

Great fridge, i bought this one when my 15 year old Samsung fridge died. It has great capacity. It's cooling system cools down fast.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026