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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars311 ratings311 reviews
  1. 5 stars81% (251)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (16)

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Showing 101-110 of 311 reviews
Jun 6, 2025
JitT
5 out of 5 stars review

A Game-Changer for the Modern Kitchen!

[This review was collected as part of a promotion.] I absolutely love this refrigerator! The Bespoke 4-Door Flex with AI Family Hub is not only stunning to look at with its customizable panels, but it’s also packed with smart features that genuinely make life easier. The AI-powered Family Hub keeps our household organized — from shared calendars and grocery lists to recipe suggestions and even streaming music while I cook. The FlexZone drawer is incredibly versatile, allowing me to switch between fridge and freezer modes depending on what I need. Plus, the space is massive — it fits everything, and then some, without feeling cluttered. Cooling is fast and even, and the beverage center with auto-fill pitcher is a small luxury I didn’t know I needed. Highly recommend it to anyone looking for a premium, feature-rich fridge that blends style with cutting-edge technology!

Review from Samsung US
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Jun 19, 2025
Love
4 out of 5 stars review

Some good features

[This review was collected as part of a promotion.] If I had to buy another refrigerator I don’t know if I would still pick this one. I love that I can turn the bottom into either freezer or fridge. I do love the screen and it does come in handy. Only downside is side is the camera it really don’t show the items.

Review from Samsung US
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Sep 15, 2025
Anonymous
4 out of 5 stars review

Nice refrigerator, but display lacks usefulness.

[This review was collected as part of a promotion.] Refrigerator is very modern as you would expect. The space is excellent even in the counter depth version. After a couple months, the best overall feature is beverage center with two kinds of ice and two means of getting water. The pitcher is a winning feature! The display is largely useless, but looks cool. The AI is really pointless… it’s a tool without a problem to solve. The other apps are pretty useless too. Who needs to stream tv to their fridge?? Everything it can do is already on your phone in a more convening form. Maybe Samsung really needs to sit down and think about what would actually add value to the consumer, not just dump the Android suite on it. Well, the display is attractive by candy, but the ones without it would be just as functional.

Review from Samsung US
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Sep 15, 2025
Zenius2002
5 out of 5 stars review

"Design Meets Daily Convenience."

[This review was collected as part of a promotion.] I’m using the white Bespoke 4 Door Flex at home, and it blends beautifully with my cabinetry. I owned the previous Bespoke 4 Door, and this generation is a clear step up. The dual Auto Ice Maker produces two cube sizes at the same time. An internal camera tracks what goes in and out, making it easy to manage groceries. The large Family Hub screen lets me pin photos, doodle, and handwrite notes—and it can play Samsung TV Plus and YouTube. Sleek design plus genuinely useful upgrades make it a smart centerpiece. Strongly recommend it.

Review from Samsung US
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Jun 3, 2025
Chef Henry
5 out of 5 stars review

Best refrigerator

[This review was collected as part of a promotion.] This was a big upgrade from what we had before, we love our cooler, so easy to use, plenty of ice and everything stays cold, the AI feature is great and since everything we have is samsung it works great together

Review from Samsung US
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Sep 15, 2025
Kaboom
4 out of 5 stars review

Great Features and Space

[This review was collected as part of a promotion.] Really like the bottom half being refrigerator on one side and freezer on the other. the hub is fun for changing to seasonal decor. plenty of space, except when the wife loads a weeks worth of leftovers in it. Love the water jug built in! Generally really like it. Lets hope it last longer than 3 or 4 years.

Review from Samsung US
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Sep 13, 2025
Alybry3
3 out of 5 stars review

Stinky pitcher

Beautiful fridge with one flaw that, if known prior to buying, would have had me purchasing something else. The in-fridge water pitcher has a horrible chemical odor that permeates the entire fridge. I've tried the online fixes like let pitcher sit out for a couple of days to off gas the chemicals. Didn't work. I've washed with different soaps and even let it sit outside in the desert heat for a week. Within 12 hours of filling with water the smell returns. Its over 100 bucks for a new one so not interested in testing to see if that would help and a glass pitcher isn't available. I use the space for the pitcher to put a water bottle now.

Review from Samsung US
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reply from SEA Care

Hi there, We aim to provide you with a hassle-free experience while using your refrigerator. Let us help you. Here are the steps to clean your fridge and accessories. Please click the link and hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150723856, to help our team locate your information when you message us. Have a great day. -John

Jun 3, 2025
Bobby
5 out of 5 stars review

NO REGRETS

[This review was collected as part of a promotion.] I am in love with my new fridge. There is so much room. And i love the fact that the bottom portion can be used as a beverage/fridge area. I was in needs of more fridge space and I definitely got it.

Review from Samsung US
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Sep 15, 2025
TomS
5 out of 5 stars review

More than a fridge

[This review was collected as part of a promotion.] I never thought a fridge can be more than just a fridge. The AI camera function is a life saver when I am at the grocery store. The smart features like calendar and smart things make this fridge really the center of the family planning. From school activities to important anniversaries, everything is available in an instant. Smart things make the fridge the home control center I ever wanted. And yes, eggs stay fresh as well.

Review from Samsung US
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Sep 15, 2025
ESJ1
5 out of 5 stars review

Loving the tech!

[This review was collected as part of a promotion.] Love my new refrigerator, it lets me see what I have inside, it has no handles sticking out leaving me room to walk by it more, and the white color is easy to clean and has lots of smart features like the freezer door being able to be an extra refrigerator space in one side

Review from Samsung US
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