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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars81% (265)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star5% (17)

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Showing 221-230 of 328 reviews
Apr 5, 2024
Benedick
1 out of 5 stars review

Beautiful Self House Warming Gift But…

Ordered in advanced and fortunate to get ours today. So pretty and all but while peeling the film, the ice drawer/shelf looked wonky. Pulled it and look like it was forced during assembly. Pulled and it was broken. (Photo attached) Broken hearted immediately. 💔 Can I get a replacement of said part? 🙏 Also, doors arent flushed. Right door is ajar-ish by 1/8 inch. 🥹💔 Any fix? Will other customers who paid and are gonna pay premium experience these defects missed by quality control?

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Review from Samsung US
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reply from SEA Care

Benedick, we understand where you're coming from. Let's assist you with your fridge. Should you wish to purchase the compatible ice drawer and shelf for this refrigerator, please get in touch with our Samsung Parts Team at (800) 627-4368. Available from Monday to Friday between 9:00 AM and 6:30 PM EST. They can check the compatibility and availability of the parts or accessories you wish to order. Please see pages 25 to 32 under the "Detach the fridge doors, Detach the freezer doors, To reattach the freezer doors, and To reattach the fridge doors" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202401/20240126140421266/T-TYPE_RF9000D_DA68-04752V-00_EN_MES_CFR_240119.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147023089) to help our team pull up your information. Have a great day. ^Camille

Mar 28, 2024
KR2024
5 out of 5 stars review

The Fridge for everyone in the house

[This review was collected as part of a promotion.] We are in love with this fridge! It fits our aesthetic and needs so perfectly. As a big family, we were looking for a fridge that provided substantial space for everyone’s groceries. The freezer has to be one of my favorite features. There’s not only plenty of space to keep meats and meals separate but an abundance of ice too! All of us love that we can play music and videos on the screen or leave important memos without having to search for pen and scraps of paper to remember what we need to shop for. We are truly grateful for the simplicity and abundance this fridge provides for our family. Another feature our family really enjoys is the voice control that opens the doors for you with a simple command. Our son loved that he could tap the outside of the fridge to also command it to open. Makes things so convenient when I’m carrying in groceries. When we open up the fridge, it takes a photo and times and dates it which makes updating your grocery list a lot easier. This fridge just really makes our lives easier with how much it does for us. I love that we can follow up new recipes with the media features. Makes cooking with my family another adventure! I recommend this fridge to anyone who is looking for a spacious refrigerator who could also benefit from a smart fridge that contributes to a fun and versatile experience every time!

Review from The Insiders
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Jan 19, 2025
TayDev23
5 out of 5 stars review

Love our refrigerator!!!

I bought this fridge in December 2024 for our new home and we absolutely love it!! All the features are so cool, I can ask it questions like Siri, put my to do lists on there, play music or TV and I always know what’s in there/ when food is going to expire with the AI feature.

Review from Samsung US
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Mar 28, 2024
Jsahni
5 out of 5 stars review

Amazing and clean

[This review was collected as part of a promotion.] I was a bit skeptical with this refrigerator at first because of the screen and having little ones inthought it was going to be a nightmare and they will be stufk to it day and night,but i was so happy that you could set a pin and lock the screen!It is so roomy and has a very clean and modern look.The ice maker is a huge plus especially since summer is around the corner!The refrigerator overall is a 10 out of 10 its sleek,modern and slim.I love we can put our family pictures on the screen and little notes.overall i am very pleased with it and definitely recommend it! plus the kids love it too!

Review from The Insiders
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Mar 26, 2024
Psingh4
5 out of 5 stars review

Digital Center of my Kitchen

[This review was collected as part of a promotion.] This year Samsung has outdone themselves in providing refrigerator that is truly fits form and functional for families that makes the daily routine in a busy household a little smoother. The Samsung 2024 Bespoke Refrigerator with AI Family Hub+ and AI Vision Inside (RF29DB9900QD) improves from last years model by adding one touch auto opening top doors for busy hands and AI vison to help keep track of what’s inside the refrigerator. The UV order control system uses UV LED light to kill and contaminates that add to odor and helps keep things fresh longer. The SmartThings app notifies you when the kids leave the door open and allows you to manage all the parameters form the app. I love listing to Spotify on the 32-inch display while I make dinner and keep the kids entertained. The 29 cubic foot volume is plenty for a growing family with room to spare. I really value the configuration options that Samsung provides for optimizing storage. The beverage zone makes easy work to get water with the auto filling pitcher and keeps the visuals clean by concealing it all behind a clean top door. The dual auto ice maker is my favorite feature as it provides two sizes of ice for your drinks and the included scoop is much enjoyed when making smoothies or adding to large containers. Great job Samsung.

Review from The Insiders
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Jun 6, 2025
JitT
5 out of 5 stars review

A Game-Changer for the Modern Kitchen!

[This review was collected as part of a promotion.] I absolutely love this refrigerator! The Bespoke 4-Door Flex with AI Family Hub is not only stunning to look at with its customizable panels, but it’s also packed with smart features that genuinely make life easier. The AI-powered Family Hub keeps our household organized — from shared calendars and grocery lists to recipe suggestions and even streaming music while I cook. The FlexZone drawer is incredibly versatile, allowing me to switch between fridge and freezer modes depending on what I need. Plus, the space is massive — it fits everything, and then some, without feeling cluttered. Cooling is fast and even, and the beverage center with auto-fill pitcher is a small luxury I didn’t know I needed. Highly recommend it to anyone looking for a premium, feature-rich fridge that blends style with cutting-edge technology!

Review from Samsung US
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Jun 19, 2025
Rrana
4 out of 5 stars review

Very elegant and amazing looking

[This review was collected as part of a promotion.] Samsung Bespoke refrigerator with 4 doors is simply amazing. I love the look, style and technology it offers. It is what I was looking for. I am now hoping that I'm in good hands as far as keeping this fridge for a very long time. I definitely recommend it to all. It's been 2 months of using it and I love it.

Review from Samsung US
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Jun 3, 2025
Santo
5 out of 5 stars review

Loving it!!

[This review was collected as part of a promotion.] I'm thoroughly enjoying it, particularly due to its amazing features and impressive design. The functionality offered is truly remarkable, making it a joy to use. Each feature seems thoughtfully integrated, enhancing the overall experience.

Review from Samsung US
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Apr 9, 2024
TxMomof4boys
5 out of 5 stars review

Best Appliance I have ever Owned

[This review was collected as part of a promotion.] We received our Samsung refrigerator at the end of March 2024. The first thing I noticed is that it's quite spacious-looking and sleek in design. This model has four doors. The top two are to the refrigerator/ water dispenser and the lower two are to the freezer compartment and include the ice cubes. The ice cubes are available in two sizes and it includes a scoop. The refrigerator compartments have two drawers as does the freezer section. The drawers are quite roomy. All of my groceries fit easily in this appliance with room to spare. The stainless steel seems to be smudge-resistant. The inside is very streamlined and orderly. The compartments on the inside of the doors are deep and hold a lot of condiments and beverages. This feature was pleasantly surprising. All my frozen veggies fit in one drawer and frozen fruit in the other. This was helpful and seemed very well planned out/designed. The beverage center is another cool feature. It consists of a water pitcher that has a fruit infuser in it. The bottom half has two drawers of two different-sized ice cubes. The most impressive feature is the AI Hub with a big screen. Different apps can be accessed, notes can be saved, and settings on the appliance can be used. It is used in conjunction with the SmartThings app with which you can use and control many of your home’s smart appliances. The very best feature to me is how spacious and well-thought-out the design is. The added technology of a smart AI appliance is a bonus. I have not fully explored the AI hub yet. My shopping list has been started on it so far and that is cool since the family can add to it as we go. I also can watch YouTube cooking videos on it which is super helpful. Overall, it’s the nicest and most advanced appliance I have ever had to date. I’d highly recommend it and give it 5 stars.

Review from The Insiders
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Jul 10, 2024
Kdep614
5 out of 5 stars review

Best fridge I've ever seen or owned.

[This review was collected as part of a promotion.] I bought this about a month ago. I've always had a nice samsung fridge. This one by far blows everyone one I've seen or owned out the water. What you see is what you get. Let me tell you ITS ALOT. Samsung did the thing with this one... Get one TRUST ME

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Review from Samsung US
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