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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
193 ratings193 reviews
  1. 5 stars79% (152)
  2. 4 stars12% (23)
  3. 3 stars4% (7)
  4. 2 stars2% (4)
  5. 1 star4% (7)
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Showing 141-150 of 193 reviews
Jun 4, 2025
Pite
5 out of 5 stars review

Futuristic Refrigerator

[This review was collected as part of a promotion.] This is a futuristic refrigerator. Great addition to any kitchen. There’re many features and way to utilize multiple zones. It’s quite silent and compared to my previous Samsung refrigerator it’s energy efficient that I could see in the reality!! Finally, the touchscreen is a nice touch; however I wish it was high resolution like 4K.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Dec 6, 2024
Nicole
2 out of 5 stars review

Loud and annoying

I bought this fridge in August. I was very happy with it until a few weeks ago. It started making a squeaky rattling noise for hours on end. Repair guy came and said it’s a normal noise of the compressor. He installed some foam to make the noise less noticeable. It made no difference. Outside of that there is nothing else to be done and I just have to get used to it because that’s a “normal noise” The noise drives me nuts. My 15 year old GE fridge was quieter than this. Very disappointed.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from Samsung Care

Hi Nicole, It must be incredibly frustrating to deal with a noise like that, especially after having a positive experience with the fridge initially. We are here to assist. I have shared a Samsung link below to help with your experience. The link has an embedded video that we recommend watching in full. The link also has hyperlinks that can be visited for additional help. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need more assistance with your refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147866404 to help our team pull up your information. Leo

Jul 2, 2024
Mae L
4 out of 5 stars review

New fridge

[This review was collected as part of a promotion.] I have had this fridge for about a month now. The only thing I don’t like is how I can’t access or search for songs on Spotify on the fridge, forcing me to open an amazon music account. Overall happy with my purchase.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jul 8, 2024
Ragebutcher
4 out of 5 stars review

Great fridge

I’m happy with my purchase so far. Most fridge apps is functional and easy to use. But I can’t install other apps like an Android tablet, that really limited it to become a true family hub. Changeable front panels are beautiful. Really like. Freezer is not big enough.

Review from Samsung Canada
Helpful?2EG2FJ1ZKWHG17562620026
Aug 12, 2024
CM2024
5 out of 5 stars review

Excellent Features!

[This review was collected as part of a promotion.] Owner for several months now and couldn't be happier. Best refrigerator I've ever had. Spacious, cold, intuitive, smart, lots of options. Love the 4 doors, ice maker, music, pictures, and all the fancy options I can't find on any other model I've perused at the store or online. Certainly happy but my wife was impressed, you will not find a better refrigerator!!!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
May 1, 2024
Chuchi
3 out of 5 stars review

Nice fridge, but only if you have a second fridge.

I bought this fridge for my new home. Although I like most of the fridge's features, I loathe this 4-door design. Half my items from big box stores don't fit in these narrow freezer spaces. And good luck if you've got a frozen pizza to put in there. What was Samsung thinking, not releasing a wide freezer drawer option? I had to buy a new freezer for the garage because of this thing's design.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from Samsung Care

Hi there, We can feel the frustration you have with this fridge. We are here to help you in any way possible. We recommend checking the resources below for steps on how to organize your fridge. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147106900), and it will help our team pull up your information. ^Rodel

Jun 19, 2025
JasonL
5 out of 5 stars review

Love the AI Family Hub

[This review was collected as part of a promotion.] Overall, the quality is good. Sound level is very low when compressor is running. Love the AI Family Hub. It is convenient watching news while working in the kitchen. I found it is a bit hassle using AI Vision, so I am keeping it off most of the time.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jun 6, 2025
JitT
5 out of 5 stars review

A Game-Changer for the Modern Kitchen!

[This review was collected as part of a promotion.] I absolutely love this refrigerator! The Bespoke 4-Door Flex with AI Family Hub is not only stunning to look at with its customizable panels, but it’s also packed with smart features that genuinely make life easier. The AI-powered Family Hub keeps our household organized — from shared calendars and grocery lists to recipe suggestions and even streaming music while I cook. The FlexZone drawer is incredibly versatile, allowing me to switch between fridge and freezer modes depending on what I need. Plus, the space is massive — it fits everything, and then some, without feeling cluttered. Cooling is fast and even, and the beverage center with auto-fill pitcher is a small luxury I didn’t know I needed. Highly recommend it to anyone looking for a premium, feature-rich fridge that blends style with cutting-edge technology!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
May 11, 2024
AcmeAdict
3 out of 5 stars review

3 out of 5

Yep. 3. Here’s how to make it a 5. Fix the left door so it stays open when you open it. And for god’s sake, make it possible to update key functionality on the Family hub from your phone! To do list for example! Can’t believe how limited Family hub is in that respect.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from Samsung Care

Hi there, We can feel the disappointment with this refrigerator. We are here to assist you. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147129160), to help our team pull up your information. Have a great day! ^Rodel

Jun 19, 2025
Rrana
4 out of 5 stars review

Very elegant and amazing looking

[This review was collected as part of a promotion.] Samsung Bespoke refrigerator with 4 doors is simply amazing. I love the look, style and technology it offers. It is what I was looking for. I am now hoping that I'm in good hands as far as keeping this fridge for a very long time. I definitely recommend it to all. It's been 2 months of using it and I love it.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026