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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

My favorite fridge line

I love this smart fridge. My mom watches the news on it every morning and plays Spotify. So many cool options and even lets us know what items have been placed inside or what needs to be restocked. There's a lot of apps you can download and lots more fun stuff you can do, haven't discovered everything yet. My family would buy it again in the future for sure, love everything Samsung.
relinaxoxo
Originally posted on
Samsung US
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Buyer beware!!

Do not buy this product!! The ice maker will go out on you!!! The repairman has been out 5 times and it still makes ZERO ice! I try to call Samsung and the phone line automatically disconnects every time. I leave messages on the Chat and no one calls back!
Pearl
Originally posted on
Samsung US
Samsung
Hi Pearl, We're sorry to hear about your experience and recognize the importance of staying informed throughout the repair p...
350 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    5/8/2024

    Amazing Features

    [This review was collected as part of a promotion.] Purchase this refrigerator on April 13th. Amazing product, amazing technology, option to change door panels to math your decor. Just love it.
    Paul
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    7/2/2024

    The fridge we all need that we think we don't need

    [This review was collected as part of a promotion.] I really enjoy the elegant look of the 4 door bespoke door panels and the many complimentsit receives. I appreciate the hands free auto open door features when my hands are full.
    Galaxyguy
    Originally posted on
    Samsung US
  • 3 out of 5 stars
    3 out of 5 stars review
    6/18/2025

    Great features

    [This review was collected as part of a promotion.] It’s big and plenty of room but for the price I would consider something , the smart app panel is hard to use and took forever when using the app . The freezer section is small and really compact.
    Originally posted on
    Samsung US
    Samsung Care
    Hello, We want to inquire more about what transpires with the application and would like to assist as soon as possible. You...
  • 5 out of 5 stars
    5 out of 5 stars review
    8/14/2024

    Awesome Fridge! Best Purchase

    [This review was collected as part of a promotion.] I absolutely love the fridge. So many cool things and features. Looks great in my kitchen. Every time so comes to my house they admire my fridge. My household is in love as well.
    Desi
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    1/22/2025

    Great Features

    [This review was collected as part of a promotion.] I bought almost 2 months ago and really liking it. No issues so far . Looks great and the color goes well in our kitchen.
    shopper
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    9/15/2025

    Great product

    [This review was collected as part of a promotion.] It would be better if I had a choice of not having water filter or ice maker since I have two refrigerators. Other than that, the product is perfect.
    Tesoro
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    9/30/2024

    Awesome Addition

    [This review was collected as part of a promotion.] We bought the matching set about a month ago and are loving it. The design is very sleek and looks great.
    Jonathan
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    1/20/2025

    Awesome product

    [This review was collected as part of a promotion.] This is an awesome refrigerator and I would highly recommend it to anyone who wants a super dependable appliance.
    Greg
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    8/13/2024

    Nice fridge

    [This review was collected as part of a promotion.] Love the fridge, fits all my needs. Only wished additional panels were available as they seem to be mostly out of stock.
    Kittysaures
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    5/6/2024

    Amazing features

    Love the new refrigerator., from the water pitcher to the dual Ice cube option, the huge media screen showing art work all day , the kitchen is fun again.
    DavewithbigD
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    9/10/2024

    Modern Feel

    [This review was collected as part of a promotion.] This refrigerator gives a modern feel and fulfils everyday needs. So spacious that we can store our daily needs in easy for a large family. I will highly recommend it
    Atif
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    7/2/2024

    Awesome

    [This review was collected as part of a promotion.] So far the refrigerator has been great. Very spacious, lots of apps to play with. Ice maker works great. I especially like the auto fill for the pitcher.
    Ant10ne
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    8/13/2024

    Simply stunning!

    [This review was collected as part of a promotion.] I bought this new refrigerator to replace my old Family Hub refrigerator and it’s way nicer and better overall.
    Rob5
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    9/15/2025

    Awesome

    [This review was collected as part of a promotion.] Have had the fridge for 4 months now with no problems. Really like how you can change the flex zone
    Fitz
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    6/22/2025

    Love it!

    [This review was collected as part of a promotion.] Had this fridge since December and LOVE everything about it! The 4 doors make reaching things easy. The drink door with water pitcher is amazing! So pleased with my purchase!
    Combatkellie
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    1/2/2025

    Easy to use

    [This review was collected as part of a promotion.] I've had this fridge for almost a month now and am pretty impressed with the functionality and ease of use.
    Techlove
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    6/5/2025

    Great fridge, poor camera

    [This review was collected as part of a promotion.] Amazing fridge, only complain I have is with the AI smart camera feature. The pictures it takes are so blurry I can't even make what the pictures are most of the time.
    Luwis
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    9/15/2025

    1 month

    [This review was collected as part of a promotion.] have had bespoke on line for about a month and had to reboot once.Other than that it has performed perfectly
    fcmxrus
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    9/15/2025

    Great featuresa and tech!

    [This review was collected as part of a promotion.] A premium, customizable fridge that blends smart tech, flexible storage, and sleek aesthetics. Ideal for families, tech-forward kitchens, and anyone who values both function and form.
    manny
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    6/12/2024

    Awesome Technology

    [This review was collected as part of a promotion.] Its a great product from samsung, its miles ahead in technology from any fridge we have seen so far. The best purchase ever. It connects to ring and i can answer my doorbell from the fridge itself!
    Neeraj
    Originally posted on
    Samsung US