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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
193 ratings193 reviews
  1. 5 stars79% (152)
  2. 4 stars12% (23)
  3. 3 stars4% (7)
  4. 2 stars2% (4)
  5. 1 star4% (7)
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Showing 151-160 of 193 reviews
Jan 3, 2025
jitzy3296
5 out of 5 stars review

Bougie?

[This review was collected as part of a promotion.] We have had this appliance for about 4 months now and we love it. It is so roomy and the beverage center is nice. I enjoy the AI vision and being able to see what is currently in the fridge when I am out at the store. No regrets in this purchase. Our kids call us bougie....

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jun 3, 2025
Santo
5 out of 5 stars review

Loving it!!

[This review was collected as part of a promotion.] I'm thoroughly enjoying it, particularly due to its amazing features and impressive design. The functionality offered is truly remarkable, making it a joy to use. Each feature seems thoughtfully integrated, enhancing the overall experience.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Nov 24, 2025
Bade
5 out of 5 stars review

Great features

Bought this fridge a few month ago and I love it so much.

Review from Samsung Canada
Helpful?2EG2FJ1ZKWHG17562620026
Sep 10, 2024
Atif
5 out of 5 stars review

Modern Feel

[This review was collected as part of a promotion.] This refrigerator gives a modern feel and fulfils everyday needs. So spacious that we can store our daily needs in easy for a large family. I will highly recommend it

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jun 5, 2025
Luwis
4 out of 5 stars review

Great fridge, poor camera

[This review was collected as part of a promotion.] Amazing fridge, only complain I have is with the AI smart camera feature. The pictures it takes are so blurry I can't even make what the pictures are most of the time.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jan 17, 2025
cyu28
5 out of 5 stars review

AI camera that let I know what in the fridge

[This review was collected as part of a promotion.] I bought this on Black Friday, love it, use it to display family photo, use voice to open the doors

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jan 22, 2025
shopper
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I bought almost 2 months ago and really liking it. No issues so far . Looks great and the color goes well in our kitchen.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Aug 2, 2024
nope
1 out of 5 stars review

DONT BUY SAMSUNG

If the refrigerator breaks and your food is spoiled they will not do anything to help you. They will fix it once then you have to fix it the next item it breaks for the same thing. ICE MAKER AND FREEZER STOP WORKING

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
reply from SEA CARE

Hi there, We understand your sentiments regarding your overall experience. Please know that we're here to help you. To ensure optimal performance, we strongly advise setting the freezer's temperature to 0 °F (-18 °C) and the fridge's to 37 °F (3 °C). The guide below shows the steps to improve the ice maker's efficiency. For more details, please select the corresponding bullet points that affect ice production. You can also learn more by watching the YouTube video and clicking the hyperlinks. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ We recommend reviewing this informative link to help prevent the freezer from cooling. It includes recommended embedded links and a YouTube video; kindly visit them. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all It would be best if we could speak to you directly to gather more information about the freezer so that we can best assist you with it. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147407348, to help our team pull up your information. Have a great day! ^Chrystel

Jan 2, 2025
Techlove
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I've had this fridge for almost a month now and am pretty impressed with the functionality and ease of use.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026
Jul 2, 2024
Ant10ne
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] So far the refrigerator has been great. Very spacious, lots of apps to play with. Ice maker works great. I especially like the auto fill for the pitcher.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026