Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

My favorite fridge line

I love this smart fridge. My mom watches the news on it every morning and plays Spotify. So many cool options and even lets us know what items have been placed inside or what needs to be restocked. There's a lot of apps you can download and lots more fun stuff you can do, haven't discovered everything yet. My family would buy it again in the future for sure, love everything Samsung.
relinaxoxo
Originally posted on
Samsung US
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

Buyer beware!!

Do not buy this product!! The ice maker will go out on you!!! The repairman has been out 5 times and it still makes ZERO ice! I try to call Samsung and the phone line automatically disconnects every time. I leave messages on the Chat and no one calls back!
Pearl
Originally posted on
Samsung US
Samsung
Hi Pearl, We're sorry to hear about your experience and recognize the importance of staying informed throughout the repair p...
350 reviews
Filter by:
Sort by:
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2024

    AI and Beauty Meet A amazing Refrigerator

    [This review was collected as part of a promotion.] Meet the new Samsung Bespoke 4-Door Flex 29 cu. ft. Refrigerator with AI Family Hub+ and AI Vision Inside. This 4-door flex is absolutely incredible. The look and build quality are superb. It features Bespoke, which allows you to customize each panel color in stainless steel or glass to your taste. You can also change the flex on the Bottom right-side panel from a Drink refrigerator all the way to a freezer using Samsung FlexZone. Its features are a must: - AI Family Hub™+ largest display in the industry. And wow it's gorgeous. Our Hub is our main controller to our Smarthome running Samsung smartthings. We use it for recipes for cooking scheduling on our calendar Watching some TV and even...
    JBTechfanatic1
    Originally posted on
    The Insiders
  • 5 out of 5 stars
    5 out of 5 stars review
    8/12/2024

    Great Design and Customization

    [This review was collected as part of a promotion.] I’m extremely satisfied with my bespoke refrigerator. The interior is well-organized, with plenty of storage space. The adjustable shelves and deep door bins make it easy to store items of various sizes. I particularly like how the design maximizes space without compromising accessibility. The layout is intuitive, and I never feel like I’m struggling to fit in groceries or find what I need. If you’re looking for a refrigerator that offers more than just basic cooling, and you value customization and quality, this is an excellent choice. The modular design allowed me to change the fridge’s appearance to my exact preferences, which is something most standard refrigerators don’t offer. This...
    RoMa
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    9/15/2025

    Great Features and Space

    [This review was collected as part of a promotion.] Really like the bottom half being refrigerator on one side and freezer on the other. the hub is fun for changing to seasonal decor. plenty of space, except when the wife loads a weeks worth of leftovers in it. Love the water jug built in! Generally really like it. Lets hope it last longer than 3 or 4 years.
    Kaboom
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    4/17/2024

    Love my new fridge

    [This review was collected as part of a promotion.] I love my new Samsung refrigerator! It fits perfectly in my space . I am very impressed with the AI vision camera which recognizes the food I am putting in or taking out! After recognizing new food it also tells me with how many days I should consume the fresh produce so that it doesn't go bad. Saves food waste big time. Stainless steel is finger print resistant , my toddler love to use family hub for music , watching videos even drawing .but my fridge will not have any finger print . Also I have unlimited supply of ice as I can scheduled to refill my tray over night.
    pratikd
    Originally posted on
    The Insiders
  • 2 out of 5 stars
    2 out of 5 stars review
    8/12/2024

    Finish issues

    [This review was collected as part of a promotion.] I did a lot of research and bought this fridge with high hopes and expectations. I have been loyal to Samsung - TVs, all kitchen appliances, washer and dryer. I am disappointed to say that the fridge either came already scratched, or was so easily scratched that me putting a piece of paper on it with a standard magnet caused this damage. I live alone, couldn’t have been anything else. My ten year old fridge didn’t even have scratches like this. I will have to pay for a replacement panel already, less than two weeks in.
    SamsungLoyalist
    Originally posted on
    Samsung US
    SEA CARE
    Hi there, We understand the significance of a refrigerator's flawless exterior. Let's share with you some tips to prevent f...
  • 5 out of 5 stars
    5 out of 5 stars review
    1/2/2025

    Great Looking Refrigerator

    [This review was collected as part of a promotion.] Purchased the refrigerator for it's cool features and not disappointed at all. The display along with the various apps make the AI powered displayed a user's delight. The family loves this product.. a smart investment.
    SRTiwari
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    7/4/2024

    Packed with features

    [This review was collected as part of a promotion.] Samsung Bespoke Counter Depth Refrigerator: Stylish and Smart I recently got the Samsung Bespoke Counter Depth Refrigerator, and it’s been a game-changer for my kitchen. Looks Great: One of the coolest things about this fridge is how customizable it is. You can choose different colors and finishes for the front panels, so it matches perfectly with my kitchen decor, we have white appliances and chose white panels. Plus, it’s counter-depth, so it blends in seamlessly with the cabinets, giving everything a sleek look. The fridge uses advanced cooling tech to keep food super fresh. There’s a Triple Cooling System that controls humidity and temperature really well, and it stops any weird odo...
    Grandma fridge
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2024

    Cutting-Edge Convenience: Amazing

    [This review was collected as part of a promotion.] The 2024 Samsung Bespoke Refrigerator is a marvel of modern convenience. With seamless integration with the SmartThings App, I can control settings and receive notifications from anywhere. Its spacious capacity and customizable design make organizing groceries effortless. The Beverage Zone/Center keeps drinks perfectly chilled, while the AI Family Hub™+ acts as a central kitchen assistant, offering recipe suggestions and keeping me organized. The AI Vision inside minimizes food waste by tracking items and reminding me of expiration dates. And with the Dual auto ice maker, I always have plenty of ice on hand for any occasion. In summary, the Samsung Bespoke Refrigerator sets a new standar...
    VegasInsider
    Originally posted on
    The Insiders
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2024

    Amazing fridge

    [This review was collected as part of a promotion.] The Bespoke 4-Door Flex Refrigerator 29 cu. ft. with Family Hub+ is an outstanding refrigerator. I love how unique it is and how much detail was put into it by Samsung for flexibility and convenience. The Bespoke refrigerator came in a Charcoal Glass Top and Stainless-Steel Bottom Panels with one of the right hand side top panels being a full size touch screen. I was very amazed as to how easy it was to set up once it was installed with the water line connected. The water filter came preinstalled in the unit and all you had to do is follow the onscreen instructions to set up. The family hub interface is super user friendly and is a touch screen on a 32” screen (very large for a fridge). It...
    Playboy1707
    Originally posted on
    The Insiders
  • 5 out of 5 stars
    5 out of 5 stars review
    11/24/2025

    Great features

    Bought this fridge a few month ago and I love it so much.
    Bade
    Originally posted on
    Samsung Canada
  • 5 out of 5 stars
    5 out of 5 stars review
    12/31/2025
    I love how my pictures can be seen on screen and i can open its door using bixby…lol
    Jaggi
    Originally posted on
    Samsung Canada
  • 1 out of 5 stars
    1 out of 5 stars review
    11/2/2025

    Leaking and Defective

    Leaking and Defective the 1st year. Bells ans whistles not worth it.
    Julius
    Originally posted on
    Samsung US
    SEA Care
    Hi Julius, This is not the experience we want you to have. Let us extend our help by providing the details you need for your...
  • 5 out of 5 stars
    5 out of 5 stars review
    9/15/2025

    Tons of features, and oh that SCREEN!!!

    [This review was collected as part of a promotion.] Stylish, classy, performs really well, cools and freezes fast, lots of functionality, flexible features and customization.
    Im a fan now
    Originally posted on
    Samsung US
  • 1 out of 5 stars
    1 out of 5 stars review
    8/2/2024

    DONT BUY SAMSUNG

    If the refrigerator breaks and your food is spoiled they will not do anything to help you. They will fix it once then you have to fix it the next item it breaks for the same thing. ICE MAKER AND FREEZER STOP WORKING
    nope
    Originally posted on
    Samsung US
    SEA CARE
    Hi there, We understand your sentiments regarding your overall experience. Please know that we're here to help you. To ensu...
  • 3 out of 5 stars
    3 out of 5 stars review
    6/18/2025

    Great features

    [This review was collected as part of a promotion.] It’s big and plenty of room but for the price I would consider something , the smart app panel is hard to use and took forever when using the app . The freezer section is small and really compact.
    Originally posted on
    Samsung US
    Samsung Care
    Hello, We want to inquire more about what transpires with the application and would like to assist as soon as possible. You...
  • 5 out of 5 stars
    5 out of 5 stars review
    7/2/2024

    Awesome

    [This review was collected as part of a promotion.] So far the refrigerator has been great. Very spacious, lots of apps to play with. Ice maker works great. I especially like the auto fill for the pitcher.
    Ant10ne
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    1/20/2025

    Awesome product

    [This review was collected as part of a promotion.] This is an awesome refrigerator and I would highly recommend it to anyone who wants a super dependable appliance.
    Greg
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    9/16/2025

    Best fridge ever

    [This review was collected as part of a promotion.] Best fridge ever. Love literally everything about it. Have had the fridge for six months, zero complaints.
    ZweetZursday
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    9/10/2024

    Modern Feel

    [This review was collected as part of a promotion.] This refrigerator gives a modern feel and fulfils everyday needs. So spacious that we can store our daily needs in easy for a large family. I will highly recommend it
    Atif
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    6/18/2025

    Great value for money

    [This review was collected as part of a promotion.] This is the best thing i can ever have in my house it’s so beautiful and very advanced technology i just love everything about this
    Anny
    Originally posted on
    Samsung US