Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub forSamsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
Most helpful positive review
5 out of 5 stars review
My favorite fridge line
relinaxoxo
Originally posted on
Samsung US
Most helpful negative review
1 out of 5 stars review
Buyer beware!!
Pearl
Originally posted on
Samsung US
Samsung
Hi Pearl,
We're sorry to hear about your experience and recognize the importance of staying informed throughout the repair p...350 reviews
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- 4 out of 5 stars review8/13/2024[This review was collected as part of a promotion.] I often include adjustable shelves, door-in-door designs, and flexible storage solutions like the FlexZone, which allows you to convert compartments between fridge and freezer modes based on your needs. The only issue I have is with the sensor bar when I go to grab the bottom of the fridge; this door opens up.
Samsung
Bob64Originally posted onSamsung US - 4 out of 5 stars review1/17/2025[This review was collected as part of a promotion.] We've had this for about a month or so now and i would say that it definitely does have all the bells and whistles but we don't really use it for all it's intended. A lot of the set up took many shots of resetting in order to get some of the functions like the ring camera to work on demand and the camera to capture the shots necessary to place reorders. The inside could use another shelf because i do find it wastes a lot of space so i do not recommend it for a big family. For ex. if you cook a pot of food, that pot will most definitely fit on one side of the fridge, but that's it. My biggest qualm is that there is only 1 ice scoop for the freezer even though there are two slots for the sco...
Really cool features and sleek design.
TechloveOriginally posted onSamsung US - 5 out of 5 stars review7/10/2024[This review was collected as part of a promotion.] I bought this about a month ago. I've always had a nice samsung fridge. This one by far blows everyone one I've seen or owned out the water. What you see is what you get. Let me tell you ITS ALOT. Samsung did the thing with this one... Get one TRUST ME
Best fridge I've ever seen or owned.
Kdep614Originally posted onSamsung US - 5 out of 5 stars review3/28/2024[This review was collected as part of a promotion.] I was a bit skeptical with this refrigerator at first because of the screen and having little ones inthought it was going to be a nightmare and they will be stufk to it day and night,but i was so happy that you could set a pin and lock the screen!It is so roomy and has a very clean and modern look.The ice maker is a huge plus especially since summer is around the corner!The refrigerator overall is a 10 out of 10 its sleek,modern and slim.I love we can put our family pictures on the screen and little notes.overall i am very pleased with it and definitely recommend it! plus the kids love it too!
Amazing and clean
JsahniOriginally posted onThe Insiders - 5 out of 5 stars review1/2/2025[This review was collected as part of a promotion.] I bought this refrigerator in early September 2024 and it's been a very positive experience so far. I love the space it provides and the flexibility to adjust the freezer sections. I have only adjusted once so far when I needed extra refrigeration space for the holidays. I have not used the AI features yet but plan to in the near future. The fridge takes pictures of items as I put them in but most pictures are not clear, although I just read it would help if I put them in slower and faced the camera better. Seems like it might be a bit of work to get all items labeled correctly when AI can't determine what the item is. I do get meal plans generate at the beginning of each week and al...
Great reliable fridge with useful features
taddyOriginally posted onSamsung US - 5 out of 5 stars review4/9/2024[This review was collected as part of a promotion.] We have been working on upgrading our kitchen for a couple months this is the cherry on top! I want to start with a big Thank you Samsung for creating this amazing fridge. All in once, I Love THE HUGE screen, the wide shelves, you can seriously anything you want in this fridge I love the fact i can login watch my cameras around the house, I can turn on and off my AC unit i can even play music and watch TV, and much more. The shelves are so spacious, you can actually adjust the height of them, and I love it. I wish there was a (ham and cheese drawer) I can seriously use the Flex zone for it ( but as of today I'm using the right bottom part only for ice cream we just love ice cream ( I...
BEST FRIDGE IVE EVER OWNED
LayuyudegiannaOriginally posted onThe Insiders - 5 out of 5 stars review7/14/2024[This review was collected as part of a promotion.] This fridge is gorgeous! So much room inside and so easy to organize everything! Love the beverage center! And the Family Hub is so much bigger, sharper and better than our last fridge. A great addition to our kitchen.
Tremendous wow factor fridge
BPosnerOriginally posted onSamsung US - 5 out of 5 stars review3/26/2024[This review was collected as part of a promotion.] I'm all about home-cooked meals and keeping my family well-fed, so you can imagine how much we use our fridge. This fridge has been a total lifesaver. AI Family Hub is like the cool techy sidekick I never knew I needed. We're talking grocery lists that update themselves and recipes at my fingertips – it's like the Jetsons' kitchen over here! And let's talk about the Beverage Center– hydration station central! My kids can grab water without needing me, and I don't have to worry about little hands leaving smudges all over the fridge. Plus, the customizable panels?Can't wait to get them! It's like the fridge gets a wardrobe, and we get to dress it up however we want. I admit that I miss pu...
Perfect for a Working Mama and Her Fam
CcornerOriginally posted onThe Insiders - 5 out of 5 stars review6/3/2025[This review was collected as part of a promotion.] This refrigerator is a dream or a fantasy come true. We love, love this refrigerator. Everything about it is perfect. We've had it for around 6 months now and there a no complaints. It's large. It has the perfect ice machine built right in.The Family Hub (Tablet) is incredible. I didn't think that I would be using it too much, but in reality, I use it all the time. I especially like that I can add all my upcoming events, games, important dates, appoinments, etc., on the Google calendar on my lap top and it gets displayed on my calendar on the fridge. You can select up to 100 photo's to display as a screensaver. I even watch my games on it. The picture is amazing. You can get notifications,...
A Dream Refrigerator
Pat COriginally posted onSamsung US - 5 out of 5 stars review4/17/2024[This review was collected as part of a promotion.] I've been an IT professional for over 20 years, and I'm still enthusiastic about exploring new technology, from cell phones and cars to appliances. This is my third HUB refrigerator, my second acquired through a promotional campaign, and it's truly outstanding. This latest model has introduced several new features, surprisingly outperforming its predecessors by what seems like three generations. The AI camera efficiently tracks each item I place or remove from the fridge, even suggesting expiration dates based on the type of food—a handy addition I didn't anticipate. The Bespoke Hub refrigerator excels in style, sophistication, and essential technology to keep perishables fresh and frozen...
Aesthetically pleasing appliance tech!
BooneFam5Originally posted onThe Insiders - 5 out of 5 stars review6/3/2025[This review was collected as part of a promotion.] I am in love with my new fridge. There is so much room. And i love the fact that the bottom portion can be used as a beverage/fridge area. I was in needs of more fridge space and I definitely got it.
NO REGRETS
BobbyOriginally posted onSamsung US - 1 out of 5 stars review6/17/2025I bought this back in November 2023, about 6 months later I needed the ice maker lines and equipment replaced because it was leaking water inside the fridge, now 1 year and 7 months later it’s dead with a Freon leak. Samsung’s warranty is 1 year. Save your money and don’t buy this garbage.
Lasted 1 year, 7 months; multiple problems.
RickOriginally posted onSamsung USSamsung CareHi Rick, It’s completely understandable to feel let down when a major appliance doesn’t perform as expected. We’d like to he... - 5 out of 5 stars review7/3/2024[This review was collected as part of a promotion.] Our Refrigerator went out, and we had just come back from visiting my parents who had this refrigerator. I loved it! The recipe builder is amazing. It takes the guess work out of what to make for dinner. I can view what's in my fridge from my phone. This is so helpful when running to the grocery store. My son uses the web on it more than me, but it makes him feel as if he is helping in the kitchen. I highly recommend. It is very spacious, and you can adjust shelves to fit your needs. Having a 2-door freezer is a game changer. I no longer have to dig to the bottom to find what I am looking for. Since our purchase we have not had to use the deep freezer as much.
A must have in every kitchen
What is for dinnerOriginally posted onSamsung US - 5 out of 5 stars review9/15/2025[This review was collected as part of a promotion.] We had heard mixed reviews on some of Samsungs past refrigerators, but after doing some thorough research on the redesigned mechanicals and talking to some friends who had a similar Samsung fridge, we bought ours and I'm so glad we did. The layout is well thought out and functional. Not having ice on the door a small inconvenience, but it's worth it to increase reliability.
Tons of usable space
alfabilityOriginally posted onSamsung US - 5 out of 5 stars review5/15/2024My Samsung Bespoke 4-Door Flex Refrigerator was delivered and professionally installed. From the moment I locked eyes on it, I was in love. First I installed both apps ( Samsung and smart things apps). While in settings turn on both ice makers, AI, Go to the settings and turn on both ice makers and activate the AI feature. The main reason for purchasing this model was the dual ice makers. It was hard for me to find the test button on the ice maker after looking on the quick reference guide and watched a YouTube video and had success. Remember to dump your first couple of ice batches and drain a 1/2 gallon from your water pitcher. You can add fruit, tea bags, or whatever you want to infuse in your water pitcher. My reason for purchasing...
LIFE SAVER FOR MIDDLE AGE ADULTS
lisainflOriginally posted onSamsung US - 5 out of 5 stars review3/18/2024[This review was collected as part of a promotion.] Love the sleek look, the stainless steel surface does catch a lot finger prints but it’s very easy to clean. The water hub is inside , I love it a lot, you can also set up auto fill for the pitcher. AI vision makes it easier to organize the food, set an expiration reminder, you get to see what’s inside without opening the doors. I love the duo ice maker, different cube sizes suitable for all kinds of usages. Bins on all four doors, this design gives extra room inside. It cools fast, doesn’t make a lot of noise, with all the app connections it literally feels like I have a phone on the fridge! Also the Smart Things app, if you got multiple devices from them definitely recommend to use it, m...
Love my new fridge
iamfoodieOriginally posted onThe Insiders - 5 out of 5 stars review8/16/2024[This review was collected as part of a promotion.] Been using for 2 months now. Love it! Didn't think we'd use the water pitcher much but everyone now prefers it as it fills cups quickly. Really like all the different storage shelfs and bins. Everyone is really enjoying the interactive tablet-like features on the door and very convenient for making new recipes. AI on food is a great feature too and hoping it prevents food waste in our home. Very high quality look and feel.
Super Cool Refrigerator with AI!
SoupOriginally posted onSamsung US - 4 out of 5 stars review5/6/2024Expensive. AI/camera is "interesting", but way too soon to tell if it'll be of use. AI does not track in/out from doors, freezer, or flex zones. Large size barely fit. Door hinges limited depth that fridge can be set. In my case, to push it against back wall requires door/wall opening to be enlarged (to accommodate door opening). Has anyone considered rethinking door openings? Instead of 'swing' maybe 'pull-out' I-beam w/shelves on both sides?
Big boy
RichOOriginally posted onSamsung US - 5 out of 5 stars review3/18/2024[This review was collected as part of a promotion.] Are you in the market for a new fridge? Or simply looking to upgrade? Look no further than the Samsung Bespoke 4-Door Flex Refrigerator with AI Family Hub+™ and AI Vision Inside™! Overall Impressions and Pros This fridge is eye-catching. From the clean design to the massive Family Hub+ display, it’s a beauty to look at. Samsung has brought together its timeless fridges and advanced technologies like the smart display and the AI camera to create something truly special. The fridge itself is a spacious full-depth fridge, clocking in at 29 cubic feet, and complete with adjustable shelves, removable door bins for easy cleaning, a built-in deodorizer to keep your fridge smelling fresh, a Bever...
AI Meets Smart Fridge
rgz1Originally posted onThe Insiders - 5 out of 5 stars review3/26/2024[This review was collected as part of a promotion.] I'm absolutely delighted with my new Samsung Bespoke refrigerator! From the moment it was delivered, I could tell it was something extraordinary. The ability to customize its design allowed me to perfectly complement my kitchen decor, resulting in a seamless and elegant appearance. Not only does it look stunning, but its performance is also outstanding. The storage capacity is impressive, offering plenty of room for all my groceries and more. The adjustable shelves and compartments make organizing effortless, and I appreciate the versatility it provides for items of various shapes and sizes. One feature I particularly love after using it for a week is its advanced cooling technology, whi...
Top of the Line
BigD23Originally posted onThe Insiders