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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
356 ratings356 reviews
  1. 5 stars80% (284)
  2. 4 stars11% (38)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (20)

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Showing 81-90 of 356 reviews
Oct 30, 2025
Reviewer name: MrWick
5 out of 5 stars
5 out of 5 stars review

Great features, Great color, Modern looking.

[This review was collected as part of a promotion.] Product is beautiful, I love the capacity. I Love the versatility of using the bottom right quadrant to set whatever temp you want for different occasions. The drink door is cool. The little piture of water for a fast glass poor so you don't have to wait for the stream when your really hungry. We don't really use the for flavoring water. The screen and control interface is cool and love the updates.

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Oct 28, 2025
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Samsung AI Fridge

[This review was collected as part of a promotion.] My Samsung refrigerator is fantastic! I love both its design and functionality. I was impressed the moment I saw it being installed. My family enjoys using this fridge, especially the AI assistant feature. I would definitely recommend it to my friends and family.

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Dec 19, 2025
Reviewer name: Mnaz
5 out of 5 stars
5 out of 5 stars review

Good refrigerator

[This review was collected as part of a promotion.] I've been using this refrigerator for over a year now and so far everything is working great. Replacing the filters is easy. I only had one problem: the display froze twice. Luckily, I was able to easily reset it using the button on the top of the door.

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Jan 12, 2026
Reviewer name: smitli
5 out of 5 stars
5 out of 5 stars review

Beautiful design and AI generated apps

[This review was collected as part of a promotion.] Great refrigerator with amazing design and display and on seeing in our kitchen all of our friends got attracted and they also ordered this one exactly like our . Love how we can operate with app from our phone.

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Oct 30, 2025
Reviewer name: Techie Girly
5 out of 5 stars
5 out of 5 stars review

Love Frosty

[This review was collected as part of a promotion.] We love our refrigerator that we named Frosty. It hold so much more than our previous model. I especially love the screenshots of my husband reaching into the refrigerator late at night. The camera gives you an inside view of the food on the door. While the refrigerator takes inventory of everything you put inside and lets you know when it should be expired. Links to the grocery store app to help make shopping trips easier. One of the compartments can be used as a beverage cooler inside of freezer. I also love that I don't have to see the water dispenser. Its covered by a door leading to more compartments.

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Oct 29, 2025
Reviewer name: KBCuse
5 out of 5 stars
5 out of 5 stars review

Love the features and technology!

[This review was collected as part of a promotion.] This refrigerator delivers all promises. I love the double freezer doors on the bottom and ice makers. I don't miss the depth of a full size. The technology and feature are simple outstanding! Love it!

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Dec 22, 2025
Reviewer name: mdb321
5 out of 5 stars
5 out of 5 stars review

Very modern look full of features.

[This review was collected as part of a promotion.] This is my second four door flex refrigerator and my first time having a family hub. I originally did not thing that I would use the screen very much but I have been pleasantly surprised by the amount of use it gets. My family loves the ability to draw hand-written notes and play spotify while in the kitchen. There is plenty of space to store all the items we need and the beverage center is my favorite feature.

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Oct 28, 2025
Reviewer name: MCRiff
5 out of 5 stars
5 out of 5 stars review

Best upgrade we've made in a long while

[This review was collected as part of a promotion.] This fridge was a great upgrade for the family. Plenty of room for meal prep and healthy food for the elite athletes in the family. Being able to seperate out the different types of food and change configuration of shelves was very good. The interface is great and family uses it as the sync'd family calendar. Son checks his schedule in the mornings when he's getting breakfast. Having everything tied into family applications and online ordering, make knowing when to replace water filter and having it auto order very seamless.

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Oct 28, 2025
Reviewer name: Carlita
5 out of 5 stars
5 out of 5 stars review

Awesome technology and great capacity!

[This review was collected as part of a promotion.] I absolutely love my new Bespoke refrigerator. I had the previous model and liked it a lot, but this one is even better. I especially love the ability to convert a compartment into an extra freezer, and the technology that takes pictures of my groceries to alert me when I need more is amazing!

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
Nov 1, 2025
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

DON'T BUY SAMSUNG

I will NEVER buy a Samsung product again. The refrigerator we bought compressor went out only after 3 years. And don't get me started on the ice machine. They have replaced both parts at our expense and both failed and Samsung won't do anything to fixe it ( without us agreeing to pay for it again) The lady we just talked to on the phone was argumentative and rude, refusing to hear our side and sticking to the Samsung script. Beware!!!

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376
reply from SEA Care

Hi John, We understand how you feel about your overall experience with the refrigerator and the customer service representative you spoke with. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151227142) when you message us so our team can retrieve your information. Thank you. -Kimberly