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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars318 ratings318 reviews
  1. 5 stars81% (256)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (6)
  5. 1 star5% (17)

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Showing 81-90 of 318 reviews
Sep 15, 2025
GM72
5 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] Awesome fridge. No issues since delivery and install 6 months ago. Just replaced the first water filter this week. Easy to replace. The only thing that I think is a bit of an issue is the AI recognition. It recognizes most items but some you have to input manually. I don't use this feature much. Also, some of the apps are being discontinued. If they would allow more third-party apps, it would be better.

Review from Samsung US
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Sep 15, 2025
TomS
5 out of 5 stars review

More than a fridge

[This review was collected as part of a promotion.] I never thought a fridge can be more than just a fridge. The AI camera function is a life saver when I am at the grocery store. The smart features like calendar and smart things make this fridge really the center of the family planning. From school activities to important anniversaries, everything is available in an instant. Smart things make the fridge the home control center I ever wanted. And yes, eggs stay fresh as well.

Review from Samsung US
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Sep 15, 2025
KimF
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] No issues so far! We bought our fridge a few months ago and love it so far. We got the extended warranty with it which we usually never do; but with all things being manufactured so poorly these days, we decided it was wise. Praying it continues to perform as expected for MANY years to come.

Review from Samsung US
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Oct 6, 2025
PEllis
5 out of 5 stars review

Love my Bespoke 4 door flex

[This review was collected as part of a promotion.] I love my Bespoke refrigerator, has lots of room, plenty of containers in refrigerator and freezer, the screen is amazing. I love that I can get the glass covers for the doors. Have no complaints and had it for almost 1 yr.

Review from Samsung US
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Oct 6, 2025
Chris6362
5 out of 5 stars review

Bespoke 4-Dr Flex Fridge with AI Family Hub

[This review was collected as part of a promotion.] Great refrigerator! The shelf configuration options maximize capacity inside both the fridge and the freezer. Two ice cube sizes and two water dispensing choices provide options for everyone. The Family Hub keeps all of our calendars organized and is a great visual for planning future appointments. Love this fridge!

Review from Samsung US
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Sep 22, 2025
Holly
1 out of 5 stars review

Samsung is a total waste of money!

I am so disappointed in Samsung! I didn’t realize such a beautiful work of art was junk. I purchased a refrigerator just like this one 10/24/19. A few months after buying it I had to get the ice maker replaced. Thankfully they paid to replace it. For some reason the cubed ice came out crushed but I didn’t care. A few years later the ice machine stopped working again. When I asked for a repair through Samsung they asked for the receipt. I said you have the receipt from the last time I got it repaired, they said they had no record of me getting the ice maker repaired. They eventually helped pay for the repair of the ice machine for the second time. 6 months later now my freezer has stopped working. The refrigerator is 5 years, 9 months old and it stopped working. I have to unplug it every two days to get the refrigerator to cool back down. It reads that it’s at 37 degrees but when I reboot it, it says it’s at 46 degrees, 54 degrees! Thankfully I still have my GE refrigerator in the garage. We’ve had it for 21 years and replaced it because the ice machine stopped working. So the GE still works fine after 21 years. The Samsung doesn’t work after 5.5 years! I will never buy Samsung again! The repairman said it’s got a leak. He said he’d replace the compressor because of the 10 year warranty. Would have to put in a UV dryer to pinpoint the leak. Those 2 would cost at least a $1000 with Samsung paying for the compressor. If they pinpoint the leak then they’d have to buy that part and replace it. I wish I knew this before I purchased Samsung!!!! Btw, the repairman said he buys GE! Definitely buying GE from here out!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA Care

Hi there, We strive to assist you anytime, Holly. We would like to speak directly with you to gain a deeper understanding of your thoughts on this experience, review your options, and address any other questions or concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150828678, to help our team locate your information when you message us. Have a great day. -John

Sep 30, 2025
JitT
5 out of 5 stars review

Solid Build and Smart Features That Truly Help

[This review was collected as part of a promotion.] I’ve been using this refrigerator for the past six months, and it has served me really well. The build quality feels solid and premium, and the feature set is impressive. From the flexible storage options to the smart features like AI Family Hub™+ and AI Vision Inside, everything has worked smoothly and as expected. It’s been a reliable addition to my kitchen, and I’m very satisfied with the overall performance.

Review from Samsung US
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Jul 8, 2025
toddxr4ti
1 out of 5 stars review

Samsung = Unreliable Junk

Don't waste you time witn ANY Samsung Appliances. We've had 3 refritgerators and 2 ovens replaced which happens about every 2-3 years. The latest compressor fail on a refriterator happened 1 month after the extended warranty exired and Samsung does nothing to help. Even the repair technicians say stear clear of all Samsung appliances.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA Care

Greetings, We are here to assist you at any time. We would like to discuss this experience further with you and determine the steps that can be taken to help with your Samsung refrigerator, should you decide to have it repaired.  Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149915302, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
I See You
5 out of 5 stars review

Love the AI Vision

[This review was collected as part of a promotion.] Love the AI vision, also I can use 3 doors as refrigerator and 1 door freezer, since we own an upright freezer, we're able to utilize more refrigeration, the family hub comes in handy for many things, internet, display pictures from your album, it's just a great refrigerator!!

Review from Samsung US
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Oct 6, 2025
Mzstacey
5 out of 5 stars review

I love technology

[This review was collected as part of a promotion.] I love everything about this refrigerator I love the space inside . I love how I can see my food cook on the refrigerator from my bespoke smart range I love to watch recipes on the screen it has I love the beverage center my water jug refills itself and I like how the ice is so crunchy

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376