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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars318 ratings318 reviews
  1. 5 stars81% (256)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (6)
  5. 1 star5% (17)

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Showing 91-100 of 318 reviews
Sep 13, 2025
Alybry3
3 out of 5 stars review

Stinky pitcher

Beautiful fridge with one flaw that, if known prior to buying, would have had me purchasing something else. The in-fridge water pitcher has a horrible chemical odor that permeates the entire fridge. I've tried the online fixes like let pitcher sit out for a couple of days to off gas the chemicals. Didn't work. I've washed with different soaps and even let it sit outside in the desert heat for a week. Within 12 hours of filling with water the smell returns. Its over 100 bucks for a new one so not interested in testing to see if that would help and a glass pitcher isn't available. I use the space for the pitcher to put a water bottle now.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA Care

Hi there, We aim to provide you with a hassle-free experience while using your refrigerator. Let us help you. Here are the steps to clean your fridge and accessories. Please click the link and hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150723856, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
GM72
5 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] Awesome fridge. No issues since delivery and install 6 months ago. Just replaced the first water filter this week. Easy to replace. The only thing that I think is a bit of an issue is the AI recognition. It recognizes most items but some you have to input manually. I don't use this feature much. Also, some of the apps are being discontinued. If they would allow more third-party apps, it would be better.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Sep 15, 2025
TomS
5 out of 5 stars review

More than a fridge

[This review was collected as part of a promotion.] I never thought a fridge can be more than just a fridge. The AI camera function is a life saver when I am at the grocery store. The smart features like calendar and smart things make this fridge really the center of the family planning. From school activities to important anniversaries, everything is available in an instant. Smart things make the fridge the home control center I ever wanted. And yes, eggs stay fresh as well.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Sep 15, 2025
I See You
5 out of 5 stars review

Love the AI Vision

[This review was collected as part of a promotion.] Love the AI vision, also I can use 3 doors as refrigerator and 1 door freezer, since we own an upright freezer, we're able to utilize more refrigeration, the family hub comes in handy for many things, internet, display pictures from your album, it's just a great refrigerator!!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Oct 6, 2025
PEllis
5 out of 5 stars review

Love my Bespoke 4 door flex

[This review was collected as part of a promotion.] I love my Bespoke refrigerator, has lots of room, plenty of containers in refrigerator and freezer, the screen is amazing. I love that I can get the glass covers for the doors. Have no complaints and had it for almost 1 yr.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Oct 6, 2025
Kccobra
5 out of 5 stars review

Amazing refrigerator with all the tech

[This review was collected as part of a promotion.] This ia amazing to have. The capacity is unreal and the cooling configurations are even more amazing. You can shut off the ice makers and convert to deep freeze or more 34 degree storage. The touch screen is amazing and the tech that supports it is just like a touch pad. You want get more storage compartments than this.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Sep 15, 2025
Zenius2002
5 out of 5 stars review

"Design Meets Daily Convenience."

[This review was collected as part of a promotion.] I’m using the white Bespoke 4 Door Flex at home, and it blends beautifully with my cabinetry. I owned the previous Bespoke 4 Door, and this generation is a clear step up. The dual Auto Ice Maker produces two cube sizes at the same time. An internal camera tracks what goes in and out, making it easy to manage groceries. The large Family Hub screen lets me pin photos, doodle, and handwrite notes—and it can play Samsung TV Plus and YouTube. Sleek design plus genuinely useful upgrades make it a smart centerpiece. Strongly recommend it.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Oct 6, 2025
Mzstacey
5 out of 5 stars review

I love technology

[This review was collected as part of a promotion.] I love everything about this refrigerator I love the space inside . I love how I can see my food cook on the refrigerator from my bespoke smart range I love to watch recipes on the screen it has I love the beverage center my water jug refills itself and I like how the ice is so crunchy

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jul 8, 2025
toddxr4ti
1 out of 5 stars review

Samsung = Unreliable Junk

Don't waste you time witn ANY Samsung Appliances. We've had 3 refritgerators and 2 ovens replaced which happens about every 2-3 years. The latest compressor fail on a refriterator happened 1 month after the extended warranty exired and Samsung does nothing to help. Even the repair technicians say stear clear of all Samsung appliances.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA Care

Greetings, We are here to assist you at any time. We would like to discuss this experience further with you and determine the steps that can be taken to help with your Samsung refrigerator, should you decide to have it repaired.  Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149915302, to help our team locate your information when you message us. Have a great day. -John

Sep 30, 2025
JitT
5 out of 5 stars review

Solid Build and Smart Features That Truly Help

[This review was collected as part of a promotion.] I’ve been using this refrigerator for the past six months, and it has served me really well. The build quality feels solid and premium, and the feature set is impressive. From the flexible storage options to the smart features like AI Family Hub™+ and AI Vision Inside, everything has worked smoothly and as expected. It’s been a reliable addition to my kitchen, and I’m very satisfied with the overall performance.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376