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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
334 ratings334 reviews
  1. 5 stars81% (269)
  2. 4 stars10% (33)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star5% (18)

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Showing 101-110 of 334 reviews
Oct 28, 2025
Reviewer name: Carlita
5 out of 5 stars
5 out of 5 stars review

Awesome technology and great capacity!

[This review was collected as part of a promotion.] I absolutely love my new Bespoke refrigerator. I had the previous model and liked it a lot, but this one is even better. I especially love the ability to convert a compartment into an extra freezer, and the technology that takes pictures of my groceries to alert me when I need more is amazing!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Sep 13, 2025
Reviewer name: Alybry3
3 out of 5 stars
3 out of 5 stars review

Stinky pitcher

Beautiful fridge with one flaw that, if known prior to buying, would have had me purchasing something else. The in-fridge water pitcher has a horrible chemical odor that permeates the entire fridge. I've tried the online fixes like let pitcher sit out for a couple of days to off gas the chemicals. Didn't work. I've washed with different soaps and even let it sit outside in the desert heat for a week. Within 12 hours of filling with water the smell returns. Its over 100 bucks for a new one so not interested in testing to see if that would help and a glass pitcher isn't available. I use the space for the pitcher to put a water bottle now.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA Care

Hi there, We aim to provide you with a hassle-free experience while using your refrigerator. Let us help you. Here are the steps to clean your fridge and accessories. Please click the link and hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150723856, to help our team locate your information when you message us. Have a great day. -John

Nov 2, 2025
Reviewer name: Marquez Fam
5 out of 5 stars
5 out of 5 stars review

Family Favorite Smart Fridge

[This review was collected as part of a promotion.] Our Samsung refrigerator has been such a game-changer for our home! The capacity is incredible — it easily fits groceries for the whole family while keeping everything perfectly organized. I love the four-door configuration; it makes it so easy to separate snacks, drinks, and meal prep items. The Family Hub touchscreen interface is super intuitive and fun to use — I can make shopping lists, check what’s inside, play music, or even manage my family’s calendar all in one place. What really stands out is the smart technology and customization. I can adjust temperature zones, set reminders, and personalize the display to fit our family’s needs. It’s sleek, efficient, and feels like a piece of modern home tech that actually makes everyday life easier. Absolutely worth it!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Dec 13, 2025
Reviewer name: Lcan
5 out of 5 stars
5 out of 5 stars review

Best Fridge ever

This is the most amazing fridge I have ever owned. The fridge is massive for been counter depth. The water pitcher feature is amazing having cold water all the time. The family Hub its a must have for a large family with kids, we have our scheduled shared and we can all see it. The convertible lower sections allowed me to expand my fridge to have more space.

Review from Samsung Canada
Helpful?2EG2FJ1ZKWHG17556902376
Oct 6, 2025
Reviewer name: Kccobra
5 out of 5 stars
5 out of 5 stars review

Amazing refrigerator with all the tech

[This review was collected as part of a promotion.] This ia amazing to have. The capacity is unreal and the cooling configurations are even more amazing. You can shut off the ice makers and convert to deep freeze or more 34 degree storage. The touch screen is amazing and the tech that supports it is just like a touch pad. You want get more storage compartments than this.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Oct 28, 2025
Reviewer name: Mouse
5 out of 5 stars
5 out of 5 stars review

Great Unit

[This review was collected as part of a promotion.] This is a great refrigerator. Excellent cooling and lighting, long lasting filter, and super useful screen capability. Awesome for notes, shopping lists, holiday photos, and even to see who is at the door when you are in the kitchen with your hands full. Must have!!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jul 29, 2026
Reviewer name: Silo
5 out of 5 stars
5 out of 5 stars review

Amazing product I love it very practical , functional and easy to use

Review from Samsung Canada
Helpful?2EG2FJ1ZKWHG17556902376
May 20, 2026
Reviewer name: Mandy
1 out of 5 stars
1 out of 5 stars review

Great on paper but not in working

Just after completing 1 year the screen go blank restart it many times .order new screen but not available and now we dont know what to do

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from Samsung

Hi Mandy, Noticing the display go blank after about a year can be unexpected, and we understand how important it is to keep your refrigerator operating smoothly every day. Your refrigerator’s display panel is designed with helpful features that can often be refreshed with a few quick steps. You can find more helpful guidance here: https://www.samsung.com/us/support/troubleshoot/TSG10007236/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152528546) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

May 20, 2026
Reviewer name: Freddy
4 out of 5 stars
4 out of 5 stars review

It’s nice!

[This review was collected as part of a promotion.] It’s nice and love all the features but could use better quality speakers

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jun 23, 2026
Reviewer name: Matthew111111
5 out of 5 stars
5 out of 5 stars review

Amazing smart features

I love smart appliances and this one is a hub which can connect to everything. Good job samsung.

Review from Samsung Canada
Helpful?2EG2FJ1ZKWHG17556902376