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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars311 ratings311 reviews
  1. 5 stars81% (251)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (16)

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Showing 1-10 of 311 reviews
May 20, 2026
Vardha
5 out of 5 stars review

Stellar Product

[This review was collected as part of a promotion.] Having spent some serious time looking at how this fits into a busy kitchen, the Samsung Bespoke 4-Door Flex with AI Family Hub+ genuinely changes the daily rhythm for a family. The massive 32-inch screen acts as the ultimate digital command center, making it incredibly easy to sync the kids' hectic school and sports calendars or pull up a recipe while prepping dinner. The layout is brilliant—having the flexible lower-right quadrant means you can easily swap it to extra fridge space when you're hosting or stocking up on fresh groceries. The hidden beverage center is another daily win, keeping the exterior looking sleek while delivering a constant supply of dual ice types and a self-refilling water pitcher. The heavily advertised AI "Vision Inside" cameras feel a bit more like a cool party trick than a seamless tool; they frequently mislabel groceries, so you can't completely rely on the fridge to track your inventory for you but hopefully this gets fixed with the new Gemini update. Ultimately, if your family thrives on smart home integration and you want a stunning, flexible centerpiece for the kitchen, it's a fantastic upgrade—just know that you're buying it for the stellar layout, the screen, and the beverage station rather than the AI grocery tracking.

Review from Samsung US
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May 21, 2026
Oz4u
5 out of 5 stars review

Bespoke AI 4-Door Flex

[This review was collected as part of a promotion.] We purchased the Samsung Bespoke AI 4-Door Flex with Beverage Center as it has a sleek and modern design, glass panels, a beverage center with an auto-fill pitcher. The dual ice makers with two sizes of ice was the selling point that sold us. We really appreciate the super spacious interior, particularly the flexibility of being able to change sections from refrigerator to freezer. Overall, this refrigerator with its large touchscreen and AI camera that keeps track of what you put in and take out of the refrigerator has been a good purchase and we definitely recommend it.

Review from Samsung US
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May 20, 2026
Mitch
5 out of 5 stars review

Excellent Samsung

[This review was collected as part of a promotion.] We have multiple Samsung products. We use the smart things app to give us the flexibility to turn on and off the products we have. Our refrigerator has great capacity for a family of four. The screen on the refrigerator helps me start the day right by displaying my calendar first thing in the morning, Our Refrigerator monitors our filter so we know when to change it with out guessing. Extremely efficient.

Review from Samsung US
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May 20, 2026
JacTew
5 out of 5 stars review

Premium Build, Great Features

[This review was collected as part of a promotion.] I've been using this refrigerator for the last six months, and it has performed exceptionally well. The build quality feels sturdy and premium, while the feature set has been impressive. From the flexible storage options to smart features like AI Family Hub™+ and AI Vision Inside, everything has worked seamlessly and met expectations. It has been a reliable addition to my kitchen, and I'm very happy with its overall performance.”

Review from Samsung US
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Oct 6, 2025
LoveMySamsung
5 out of 5 stars review

Love this refrigerator!

[This review was collected as part of a promotion.] This refrigerator did not disappoint! Each of the top refrigerator doors has a touch pad at the bottom front. Just lightly touch this sensor and the door opens automatically - really nice when your hands are full. The 2 bottom compartments are more than enough room for my frozen goods. 1 of the 2 bottom compartments can be used as a flex zone for additional refrigerator space. The water dispenser and drink area comes in handy where you can open just the front part of the top left refrigerator door without opening up the whole refrigerator door. There's plenty of drawer space for my fruits and veggies. And plenty of shelf space including an adjustable shelf for larger items. I'm able to put quite a few smaller items on the shelves attached to the inside of the refrigerator doors. The technology is amazing. The interface on the outside of the top right refrigerator door is user friendly. I've been able to configure the look and feel of the interface with works of art as well as pics of my family on the cover space. There are numerous options to choose from concerning backgrounds, colors, clock types, etc…. I also set up the internal cameras to take pics of items being put in the fridge and what is actually in the fridge. I'm so happy with my purchase! All of my home appliances are now Samsung products!

Review from Samsung US
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May 23, 2026
Iris
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I love my samsung refrigerator its has been very useful and my kids also use it to write and drawing i couldn't be more happy

Review from Samsung US
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May 20, 2026
DrCb
5 out of 5 stars review

Bought for Food Storage but Stayed for the Feature

[This review was collected as part of a promotion.] My family and I love this fridge! This is the 2nd family hub product we have purchased and it continues to improve!

Review from Samsung US
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May 20, 2026
GABY
5 out of 5 stars review

BEST OF THE BEST

[This review was collected as part of a promotion.] In love with this fridge! Has top of the line technology. The capacity is amazing, love the four doors. There is no need to open the whole fridge to get something out.

Review from Samsung US
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Mar 25, 2026
JackT
5 out of 5 stars review

A Smart, Powerful, and Well-Built Refrigerator

[This review was collected as part of a promotion.] I have been using the Samsung Bespoke AI 4-Door Flex Refrigerator and it has been a solid product overall. The build quality feels premium and the design is modern and customizable, which makes it a great fit for a contemporary kitchen. One of the biggest highlights is how rich it is in features. The AI powered capabilities make everyday use more convenient, and the smart connectivity adds a nice level of control. Features like the Beverage Center, AutoFill water pitcher, and flexible storage compartments are very practical and easy to use. In terms of performance, it works great. The cooling is consistent, and the multiple compartments help keep food fresh for longer. The ability to switch certain sections between fridge and freezer is especially useful depending on your needs. Overall, this is a well designed and feature packed refrigerator that performs reliably. It is a great choice if you are looking for something modern, smart, and dependable for your home.

Review from Samsung US
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May 5, 2026
Bogeyck
2 out of 5 stars review

Trash

Refrigerator was great for the first year. Then the lage cube ice maker side started leaking water inside the fridge a few days out of warranty. Now the water pitcher isn't filling. Bought this in September of 24. This thing is junk and would not recommend. Everything I own is Samsung. I will never buy another Samsung refrigerator and would not recommend them to anyone.

Review from Samsung US
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reply from Samsung

Hello Bogeyck, This emphasize how dependable performance over time plays an important role in maintaining confidence in a household appliance. Ice maker leaks can sometimes be influenced by fill tube alignment, water pressure levels, or ice formation affecting normal operation. This guide provides troubleshooting steps for water leaks in your refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003766/ While his guide provides troubleshooting steps for AutoFill Water Pitcher functionality. https://www.samsung.com/us/support/troubleshoot/TSG10007492/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your refrigerator. Please keep this reference number for your records: 1152490376. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care