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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars318 ratings318 reviews
  1. 5 stars81% (256)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (6)
  5. 1 star5% (17)

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Showing 31-40 of 318 reviews
May 20, 2026
GABY
5 out of 5 stars review

BEST OF THE BEST

[This review was collected as part of a promotion.] In love with this fridge! Has top of the line technology. The capacity is amazing, love the four doors. There is no need to open the whole fridge to get something out.

Review from Samsung US
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May 20, 2026
DrCb
5 out of 5 stars review

Bought for Food Storage but Stayed for the Feature

[This review was collected as part of a promotion.] My family and I love this fridge! This is the 2nd family hub product we have purchased and it continues to improve!

Review from Samsung US
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Dec 19, 2025
JB2025
4 out of 5 stars review

Metallic cooling

[This review was collected as part of a promotion.] Overall, the refrigerator offers great features. The metallic cooling is great, all compartment of the refrigerator receive same amount of cold. The screen that help you control other Samsung devices help me save energy with AI.The price is too high for a refrigerator

Review from Samsung US
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Oct 29, 2025
KBCuse
5 out of 5 stars review

Love the features and technology!

[This review was collected as part of a promotion.] This refrigerator delivers all promises. I love the double freezer doors on the bottom and ice makers. I don't miss the depth of a full size. The technology and feature are simple outstanding! Love it!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Oct 29, 2025
RNM1455
4 out of 5 stars review

a feature pack refrigerator

[This review was collected as part of a promotion.] we love our fridge, plenty of space the 2 types of ice is great as we have 4 people some like the big cubes some like the smaller ice. the ai features are nice knowing whats in the fridge and whats not.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jan 15, 2026
Kmtrumbley
1 out of 5 stars review

Worst Experience EVER

I had a Samsung representative order this model for me in white as I was inquiring about wanting this model, but in all black. She then informed me about being able to order the panels as replacements. They had a promotion where you could receive the panels for FREE! She even helped me pick out the FOUR panels that I would add to my cart. Only to find out that you CANNOT replace the panel that has the AI screen. Now we are past the return/exchange window, and I have the ugliest refrigerator in my beautiful new kitchen. I'll NEVER do business with Samsung again. They offered me a $100 promotional code to "make it right"...This after literally 5 hours of being transferred to and from the same people to remedy their order mistake!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA Care

Hi there, We understand how you feel about the representative failing to set your proper expectations about the panel of the AI screen not being customizable. We would like to have a direct conversation with you to hear about your overall impressions of this experience and address any other issues you may have.  Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151848213 so our team can pull up your information when you message us. Have a great day. -John

Dec 19, 2025
RSL1
4 out of 5 stars review

Great options on this fridge

[This review was collected as part of a promotion.] Great fridge with lots of thoughtful features built in. If you are a Google tablet person this will be a breeze to set up all the apps and tech. Lots of space and love the freezer drawers. Make sure fridge is level or auto open doors will not work properly. Love this feature but a little challenging to get it to work correctly.

Review from Samsung US
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Oct 28, 2025
Chris
5 out of 5 stars review

Samsung AI Fridge

[This review was collected as part of a promotion.] My Samsung refrigerator is fantastic! I love both its design and functionality. I was impressed the moment I saw it being installed. My family enjoys using this fridge, especially the AI assistant feature. I would definitely recommend it to my friends and family.

Review from Samsung US
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Nov 2, 2025
Marquez Fam
5 out of 5 stars review

Family Favorite Smart Fridge

[This review was collected as part of a promotion.] Our Samsung refrigerator has been such a game-changer for our home! The capacity is incredible — it easily fits groceries for the whole family while keeping everything perfectly organized. I love the four-door configuration; it makes it so easy to separate snacks, drinks, and meal prep items. The Family Hub touchscreen interface is super intuitive and fun to use — I can make shopping lists, check what's inside, play music, or even manage my family's calendar all in one place. What really stands out is the smart technology and customization. I can adjust temperature zones, set reminders, and personalize the display to fit our family's needs. It's sleek, efficient, and feels like a piece of modern home tech that actually makes everyday life easier. Absolutely worth it!

Review from Samsung US
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Feb 20, 2026
Kshsu
5 out of 5 stars review

Sleek, Smart, and Spacious!

[This review was collected as part of a promotion.] ​I am loving my new Bespoke 4-Door Flex Refrigerator! The customization options are amazing—it looks so high-end in my kitchen. The FlexZone drawer is a total game-changer, allowing me to switch between fridge and freezer temps depending on what I'm hosting. It keeps everything organized and at the perfect temperature

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376