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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
356 ratings356 reviews
  1. 5 stars80% (284)
  2. 4 stars11% (38)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (20)

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Showing 41-50 of 356 reviews
Mar 11, 2026
Reviewer name: Rc04
4 out of 5 stars
4 out of 5 stars review

4 compartments!

[This review was collected as part of a promotion.] I love the space and ability to organize the fridge. The bottom right hand door compartment being modifiable is amazing. We have had a couple issues with the screen, freezing up or Bixby trying to talk to us when we are not trying to talk to Her. But otherwise loving the fridge.

Review from Samsung US
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May 20, 2026
Reviewer name: JacTew
5 out of 5 stars
5 out of 5 stars review

Premium Build, Great Features

[This review was collected as part of a promotion.] I've been using this refrigerator for the last six months, and it has performed exceptionally well. The build quality feels sturdy and premium, while the feature set has been impressive. From the flexible storage options to smart features like AI Family Hub™+ and AI Vision Inside, everything has worked seamlessly and met expectations. It has been a reliable addition to my kitchen, and I'm very happy with its overall performance.”

Review from Samsung US
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Mar 12, 2026
Reviewer name: Value4yourbuck
3 out of 5 stars
3 out of 5 stars review

Priced to high for average quality

[This review was collected as part of a promotion.] I'm not enough space capacity not enough space capacity average on cooling is good the tablet but it doesn't turn into a full screen when using YouTube or any apps I feel like it's little too high I feel like it's a little too high priced for what it is offered except for a giant tablet on the door there isn't much different . the water dispenser feature is nice however. the connectivity is good and efficiency is okay too.

Review from Samsung US
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reply from Samsung

Hi Value4yourbuck, We value the information you shared about your Samsung refrigerator and the details you provided about space utilization and overall layout. This guide offers helpful tips on making the most of your refrigerator’s interior by organizing food in the most efficient way. You can explore the full guide here: Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS10006839/ Please keep this reference number for your records: 1152253449. We appreciate hearing from you, and Samsung truly values your business. Glaiza Samsung Care

May 5, 2026
Reviewer name: Bogeyck
2 out of 5 stars
2 out of 5 stars review

Trash

Refrigerator was great for the first year. Then the lage cube ice maker side started leaking water inside the fridge a few days out of warranty. Now the water pitcher isn't filling. Bought this in September of 24. This thing is junk and would not recommend. Everything I own is Samsung. I will never buy another Samsung refrigerator and would not recommend them to anyone.

Review from Samsung US
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reply from Samsung

Hello Bogeyck, This emphasize how dependable performance over time plays an important role in maintaining confidence in a household appliance. Ice maker leaks can sometimes be influenced by fill tube alignment, water pressure levels, or ice formation affecting normal operation. This guide provides troubleshooting steps for water leaks in your refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003766/ While his guide provides troubleshooting steps for AutoFill Water Pitcher functionality. https://www.samsung.com/us/support/troubleshoot/TSG10007492/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your refrigerator. Please keep this reference number for your records: 1152490376. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

May 20, 2026
Reviewer name: Mitch
5 out of 5 stars
5 out of 5 stars review

Excellent Samsung

[This review was collected as part of a promotion.] We have multiple Samsung products. We use the smart things app to give us the flexibility to turn on and off the products we have. Our refrigerator has great capacity for a family of four. The screen on the refrigerator helps me start the day right by displaying my calendar first thing in the morning, Our Refrigerator monitors our filter so we know when to change it with out guessing. Extremely efficient.

Review from Samsung US
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Mar 25, 2026
Reviewer name: No1NmyBook
5 out of 5 stars
5 out of 5 stars review

Love, Love, Love

[This review was collected as part of a promotion.] So happy we decided on this refrigerator. It has so many wonderful features. My favorites are having my recipes readily available, the built-in timer, the ability to display pictures, and even catching up on the news right from the screen. The automatic water pitcher and the little ice feature are fantastic. We also love the Flex Zone - we keep it on the chiller setting for all of our drinks, and it works perfectly. We moved 2 years ago and had to leave our other one behind, but that is the one we went running to whenever we purchased a new one for our newly built home!

Review from Samsung US
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Mar 25, 2026
Reviewer name: Grofm
5 out of 5 stars
5 out of 5 stars review

Samsung is a good partner and makes a great fridge

[This review was collected as part of a promotion.] Beautiful and useful display screen; improved Bixby (esp for keeping handy multiple timers going while cooking meals). Plenty of ice in 2 sizes, and easy access to water pitcher and dispenser. Durable surface that is replaceable in different textures/colors if damaged or if kitchen decor changes. We had a prior version of this same fridge which had problems with the ice box, and Samsung helped us get this new fridge -- they were a great partner who stood by us over the years, first repairing and then finally helping us replace the fridge for this improved unit.

Review from Samsung US
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May 20, 2026
Reviewer name: Vardha
5 out of 5 stars
5 out of 5 stars review

Stellar Product

[This review was collected as part of a promotion.] Having spent some serious time looking at how this fits into a busy kitchen, the Samsung Bespoke 4-Door Flex with AI Family Hub+ genuinely changes the daily rhythm for a family. The massive 32-inch screen acts as the ultimate digital command center, making it incredibly easy to sync the kids' hectic school and sports calendars or pull up a recipe while prepping dinner. The layout is brilliant—having the flexible lower-right quadrant means you can easily swap it to extra fridge space when you're hosting or stocking up on fresh groceries. The hidden beverage center is another daily win, keeping the exterior looking sleek while delivering a constant supply of dual ice types and a self-refilling water pitcher. The heavily advertised AI "Vision Inside" cameras feel a bit more like a cool party trick than a seamless tool; they frequently mislabel groceries, so you can't completely rely on the fridge to track your inventory for you but hopefully this gets fixed with the new Gemini update. Ultimately, if your family thrives on smart home integration and you want a stunning, flexible centerpiece for the kitchen, it's a fantastic upgrade—just know that you're buying it for the stellar layout, the screen, and the beverage station rather than the AI grocery tracking.

Review from Samsung US
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Mar 25, 2026
Reviewer name: AfL0r3z
5 out of 5 stars
5 out of 5 stars review

Love the features

[This review was collected as part of a promotion.] I didn't think I'd ever be excited about a fridge, but this one changed that. The AI tracks what's inside so you stop buying stuff you already have, the FlexZone switches between fridge and freezer whenever you need it, and the self-filling water pitcher is one of those things you didn't know you needed. The SmartThings integration is a bonus — it connects seamlessly with your other Samsung devices and TVs, so everything just works together. Looks great in the kitchen too. Highly recommend.

Review from Samsung US
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Mar 25, 2026
Reviewer name: Stram
5 out of 5 stars
5 out of 5 stars review

Great Space!!

[This review was collected as part of a promotion.] Perfect amount of room for everything that is needed for a family of four. If extra room is needed it goes in the other fridge. Everything on the hub is great but would like to be able to download apps that I would like to have

Review from Samsung US
Helpful?3HAMWZ5T15TC17556902376