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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars318 ratings318 reviews
  1. 5 stars81% (256)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (6)
  5. 1 star5% (17)

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Showing 41-50 of 318 reviews
Oct 28, 2025
Marco
5 out of 5 stars review

Smart, Stylish, and Super Convenient refrigerator!

[This review was collected as part of a promotion.] I absolutely love my Samsung Bespoke AI 4-Door Flex refrigerator. It's not just a fridge—it's a smart hub for the kitchen. The customizable panels gave my kitchen a modern, personalized look, and the Family Hub touchscreen is incredibly useful. I use it to stream music, check recipes, and even leave notes for the family. The internal cameras are surprisingly accurate—they recognize most of the food I put in and help me keep track of what's inside without opening the door. The FlexZone drawer is a lifesaver when I need extra fridge space or want to switch it to a freezer. The auto-open doors and Beverage Center are thoughtful touches that make everyday use easier. Plus, the dual ice maker gives me both regular cubes and nugget-style ice, which is a hit with guests. If you're looking for a high-end fridge that blends smart features with beautiful design, this is it. I highly recommend!

Review from Samsung US
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Dec 13, 2025
Lcan
5 out of 5 stars review

Best Fridge ever

This is the most amazing fridge I have ever owned. The fridge is massive for been counter depth. The water pitcher feature is amazing having cold water all the time. The family Hub its a must have for a large family with kids, we have our scheduled shared and we can all see it. The convertible lower sections allowed me to expand my fridge to have more space.

Review from Samsung Canada
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Oct 6, 2025
LoveMySamsung
5 out of 5 stars review

Love this refrigerator!

[This review was collected as part of a promotion.] This refrigerator did not disappoint! Each of the top refrigerator doors has a touch pad at the bottom front. Just lightly touch this sensor and the door opens automatically - really nice when your hands are full. The 2 bottom compartments are more than enough room for my frozen goods. 1 of the 2 bottom compartments can be used as a flex zone for additional refrigerator space. The water dispenser and drink area comes in handy where you can open just the front part of the top left refrigerator door without opening up the whole refrigerator door. There's plenty of drawer space for my fruits and veggies. And plenty of shelf space including an adjustable shelf for larger items. I'm able to put quite a few smaller items on the shelves attached to the inside of the refrigerator doors. The technology is amazing. The interface on the outside of the top right refrigerator door is user friendly. I've been able to configure the look and feel of the interface with works of art as well as pics of my family on the cover space. There are numerous options to choose from concerning backgrounds, colors, clock types, etc…. I also set up the internal cameras to take pics of items being put in the fridge and what is actually in the fridge. I'm so happy with my purchase! All of my home appliances are now Samsung products!

Review from Samsung US
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Dec 19, 2025
Mnaz
5 out of 5 stars review

Good refrigerator

[This review was collected as part of a promotion.] I've been using this refrigerator for over a year now and so far everything is working great. Replacing the filters is easy. I only had one problem: the display froze twice. Luckily, I was able to easily reset it using the button on the top of the door.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Feb 20, 2026
Kshsu
5 out of 5 stars review

Sleek, Smart, and Spacious!

[This review was collected as part of a promotion.] ​I am loving my new Bespoke 4-Door Flex Refrigerator! The customization options are amazing—it looks so high-end in my kitchen. The FlexZone drawer is a total game-changer, allowing me to switch between fridge and freezer temps depending on what I'm hosting. It keeps everything organized and at the perfect temperature

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Dec 21, 2025
Cherigo
5 out of 5 stars review

Best fridge I’ve ever owned

[This review was collected as part of a promotion.] This is hands down the best refrigerator I’ve ever owned. I love the water and ice feature. The 4 doors and I can either use the bottom one for fridge or freezer whatever I have the need for. The screen is so amazing/ no more echo for me. If you’re on the fence about this fridge I highly recommend

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Dec 20, 2025
56433
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] When shopping for a new refrigerator i looked at many different brands and ultimately decided on Samsung flex with family hub. I absolutely love it! It has so much room and features. It makes two different types of ice which is great for my family and is our favorite appliance.

Review from Samsung US
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Dec 19, 2025
SmartJC
5 out of 5 stars review

Love the screen !

[This review was collected as part of a promotion.] I love my fridge ! The screen makes the kitchen more livable and without having to occupy extra space in my countertop with extra screen assistants. The beverage center is also a game changer for me ! Love it

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Oct 30, 2025
MrWick
5 out of 5 stars review

Great features, Great color, Modern looking.

[This review was collected as part of a promotion.] Product is beautiful, I love the capacity. I Love the versatility of using the bottom right quadrant to set whatever temp you want for different occasions. The drink door is cool. The little piture of water for a fast glass poor so you don't have to wait for the stream when your really hungry. We don't really use the for flavoring water. The screen and control interface is cool and love the updates.

Review from Samsung US
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Nov 1, 2025
John
1 out of 5 stars review

DON'T BUY SAMSUNG

I will NEVER buy a Samsung product again. The refrigerator we bought compressor went out only after 3 years. And don't get me started on the ice machine. They have replaced both parts at our expense and both failed and Samsung won't do anything to fixe it ( without us agreeing to pay for it again) The lady we just talked to on the phone was argumentative and rude, refusing to hear our side and sticking to the Samsung script. Beware!!!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA Care

Hi John, We understand how you feel about your overall experience with the refrigerator and the customer service representative you spoke with. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151227142) when you message us so our team can retrieve your information. Thank you. -Kimberly