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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars318 ratings318 reviews
  1. 5 stars81% (256)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (6)
  5. 1 star5% (17)

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Showing 51-60 of 318 reviews
Dec 21, 2025
Cherigo
5 out of 5 stars review

Best fridge I’ve ever owned

[This review was collected as part of a promotion.] This is hands down the best refrigerator I’ve ever owned. I love the water and ice feature. The 4 doors and I can either use the bottom one for fridge or freezer whatever I have the need for. The screen is so amazing/ no more echo for me. If you’re on the fence about this fridge I highly recommend

Review from Samsung US
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Dec 20, 2025
56433
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] When shopping for a new refrigerator i looked at many different brands and ultimately decided on Samsung flex with family hub. I absolutely love it! It has so much room and features. It makes two different types of ice which is great for my family and is our favorite appliance.

Review from Samsung US
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Oct 30, 2025
MrWick
5 out of 5 stars review

Great features, Great color, Modern looking.

[This review was collected as part of a promotion.] Product is beautiful, I love the capacity. I Love the versatility of using the bottom right quadrant to set whatever temp you want for different occasions. The drink door is cool. The little piture of water for a fast glass poor so you don't have to wait for the stream when your really hungry. We don't really use the for flavoring water. The screen and control interface is cool and love the updates.

Review from Samsung US
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Dec 19, 2025
SmartJC
5 out of 5 stars review

Love the screen !

[This review was collected as part of a promotion.] I love my fridge ! The screen makes the kitchen more livable and without having to occupy extra space in my countertop with extra screen assistants. The beverage center is also a game changer for me ! Love it

Review from Samsung US
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Oct 28, 2025
Carlita
5 out of 5 stars review

Awesome technology and great capacity!

[This review was collected as part of a promotion.] I absolutely love my new Bespoke refrigerator. I had the previous model and liked it a lot, but this one is even better. I especially love the ability to convert a compartment into an extra freezer, and the technology that takes pictures of my groceries to alert me when I need more is amazing!

Review from Samsung US
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Dec 19, 2025
D_Blok
5 out of 5 stars review

Game Changer!

[This review was collected as part of a promotion.] I absolutely love my Bespoke 4-Door Flex Refrigerator! The counter-depth design gives my kitchen a high-end, custom look while still offering a spacious 23 cu. ft. capacity. The AI Family Hub+ screen is a game-changer for organizing our busy lives, and the AI Vision camera makes checking my grocery list from the store incredibly easy. I also appreciate the FlexZone feature, which allows me to switch the bottom-right compartment from a fridge to a freezer depending on my needs. It is the perfect blend of intelligent technology and sleek, modern style.

Review from Samsung US
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Jan 12, 2026
smitli
5 out of 5 stars review

Beautiful design and AI generated apps

[This review was collected as part of a promotion.] Great refrigerator with amazing design and display and on seeing in our kitchen all of our friends got attracted and they also ordered this one exactly like our . Love how we can operate with app from our phone.

Review from Samsung US
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Dec 16, 2025
Tom7312
5 out of 5 stars review

Great fridge, better fridge and freezer combo

I've had this refrigerator for a while now, and it's been a great product. The overall capacity is excellent. I originally thought the 4-door design might offer less usable space compared to a traditional French-door or pull-out freezer layout, but this is actually the largest fridge I've ever owned in terms of usable storage. The Flex compartment is a fantastic feature. While it can be used multiple ways, I personally use it 100% as a freezer, and it's been perfect for that. The layout makes everything easy to organize and access without digging through crowded shelves. I don't really use the inside cameras, but they're there if you want them. The Smart Hub on the door, however, has been very useful and integrates well into daily use. I also really like having two types of ice, which is something I didn't realize I'd appreciate as much as I do. I was initially unsure about not having an external water dispenser, but it has actually worked out great. It keeps the design clean, and I don't have to worry about mold or maintenance issues that can come with traditional external dispensers. Overall, this is a well-designed, spacious, and thoughtfully built refrigerator that has exceeded my expectations. Highly recommended.

Review from Samsung US
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Sep 15, 2025
Ryyy
2 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] Screen is always turning off and not turning back on. I'm having to pull refrigerator out to unplug it. Happens weekly sometimes more than once in a week. I wouldn't recommend it. Just get a regular refrigerator

Review from Samsung US
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reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link for troubleshooting steps for your refrigerator screen that is turning blank; kindly choose the one that matches, watch the video, and click the embedded words. Refrigerator panel or Family Hub screen is blank or not responding. https://www.samsung.com/us/support/troubleshooting/TSG01202605/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150738861) to help our team pull up your information when you message us. Thank you. -Ricardo

Nov 25, 2025
Venkata
5 out of 5 stars review

Hi Tech for the Common Man

Over the last 4 months, we enjoyed the fridge and its 4 door configuration with great operational ease. The children thoroughly enjoy the display and love sketching on the screen. I personally love the camera idea to keep an eye on "WHAT GETS IN and WHAT GETS OUT". The right capacity and dimensions to make our open kitchen elegant and alive !!! Thanks Samsung for making such hi-tech appliances.

Review from Samsung Canada
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