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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars81% (265)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star5% (17)

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Showing 261-270 of 328 reviews
Apr 22, 2024
shetryed2aolcom
5 out of 5 stars review

Refrigerator plus so much more!

[This review was collected as part of a promotion.] My husband and I were in the market for a new refrigerator. He talked me into this Samsung Bespoke model. The first thing I noticed is how beautiful it is. Sleek and very modern looking. We have a very small walkway in front of where our fridge goes, and this one actually gives more room because there are no handles sticking out on the front of it. I cannot believe it’s the same size as our old one because this is huge inside! You also can customize the shelves. The bottom right section is a Flex Zone that you can use as either a freezer or refrigerator. The AI Family Hub is just amazing! You can listen to your music, pull up a recipe and have it displayed while you are cooking. It tells you what is in the refrigerator and how long it’s been in there, even if you not at home (by using the My Samsung app). It has an auto open feature so the doors will open if you put your hand near the handle on the bottom of the doors. It’s easy to set up “Bixby” the voice activation feature. I’m sure there are a ton more things the Hub does that I haven’t even found yet! This refrigerator is everything I never knew I wanted or needed in a refrigerator! I highly recommend it!

Review from The Insiders
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Jul 2, 2024
Mae L
4 out of 5 stars review

New fridge

[This review was collected as part of a promotion.] I have had this fridge for about a month now. The only thing I don’t like is how I can’t access or search for songs on Spotify on the fridge, forcing me to open an amazon music account. Overall happy with my purchase.

Review from Samsung US
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Nov 24, 2025
Bade
5 out of 5 stars review

Great features

Bought this fridge a few month ago and I love it so much.

Review from Samsung Canada
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Nov 2, 2025
Julius
1 out of 5 stars review

Leaking and Defective

Leaking and Defective the 1st year. Bells ans whistles not worth it.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA Care

Hi Julius, This is not the experience we want you to have. Let us extend our help by providing the details you need for your refrigerator. Below is a link to help you identify why there is a leak in your refrigerator. Kindly choose from the options that can be seen on the link. Please note that there are hyperlinks you can click, which will give you additional information. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10003766/ Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151227159) when you message us so our team can retrieve your information. Thank you. -Kimberly

Sep 20, 2024
Edein
5 out of 5 stars review

Samsung bespoke refrigerator

It has been a functional fridge thus far. My son loves to doddle on it and the photo gallery provides us with replayable pics and vids to relive our memories. A great piece of furniture in our open kitchen.

Review from Samsung Canada
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Aug 13, 2024
Kittysaures
5 out of 5 stars review

Nice fridge

[This review was collected as part of a promotion.] Love the fridge, fits all my needs. Only wished additional panels were available as they seem to be mostly out of stock.

Review from Samsung US
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Jun 18, 2025
Anny
5 out of 5 stars review

Great value for money

[This review was collected as part of a promotion.] This is the best thing i can ever have in my house it’s so beautiful and very advanced technology i just love everything about this

Review from Samsung US
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Sep 10, 2024
Atif
5 out of 5 stars review

Modern Feel

[This review was collected as part of a promotion.] This refrigerator gives a modern feel and fulfils everyday needs. So spacious that we can store our daily needs in easy for a large family. I will highly recommend it

Review from Samsung US
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Aug 2, 2024
nope
1 out of 5 stars review

DONT BUY SAMSUNG

If the refrigerator breaks and your food is spoiled they will not do anything to help you. They will fix it once then you have to fix it the next item it breaks for the same thing. ICE MAKER AND FREEZER STOP WORKING

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA CARE

Hi there, We understand your sentiments regarding your overall experience. Please know that we're here to help you. To ensure optimal performance, we strongly advise setting the freezer's temperature to 0 °F (-18 °C) and the fridge's to 37 °F (3 °C). The guide below shows the steps to improve the ice maker's efficiency. For more details, please select the corresponding bullet points that affect ice production. You can also learn more by watching the YouTube video and clicking the hyperlinks. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ We recommend reviewing this informative link to help prevent the freezer from cooling. It includes recommended embedded links and a YouTube video; kindly visit them. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all It would be best if we could speak to you directly to gather more information about the freezer so that we can best assist you with it. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147407348, to help our team pull up your information. Have a great day! ^Chrystel

Jun 12, 2024
Neeraj
5 out of 5 stars review

Awesome Technology

[This review was collected as part of a promotion.] Its a great product from samsung, its miles ahead in technology from any fridge we have seen so far. The best purchase ever. It connects to ring and i can answer my doorbell from the fridge itself!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376