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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
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4.6 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars81% (265)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star5% (17)

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Showing 271-280 of 328 reviews
May 30, 2025
JLK kitchen builder
4 out of 5 stars review

Great fridge with 1 flaw

Great fridge but when googled and asked I wanted with Whiskey ball Ice. I would be great to have an option to replace one of the 2 ice makers with whiskey ball ice. Please help get this done!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jun 22, 2025
Combatkellie
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Had this fridge since December and LOVE everything about it! The 4 doors make reaching things easy. The drink door with water pitcher is amazing! So pleased with my purchase!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Sep 30, 2024
Jonathan
5 out of 5 stars review

Awesome Addition

[This review was collected as part of a promotion.] We bought the matching set about a month ago and are loving it. The design is very sleek and looks great.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jun 18, 2025
Anonymous
3 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It’s big and plenty of room but for the price I would consider something , the smart app panel is hard to use and took forever when using the app . The freezer section is small and really compact.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from Samsung Care

Hello, We want to inquire more about what transpires with the application and would like to assist as soon as possible. You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Aug 2, 2024
nope
1 out of 5 stars review

DONT BUY SAMSUNG

If the refrigerator breaks and your food is spoiled they will not do anything to help you. They will fix it once then you have to fix it the next item it breaks for the same thing. ICE MAKER AND FREEZER STOP WORKING

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from SEA CARE

Hi there, We understand your sentiments regarding your overall experience. Please know that we're here to help you. To ensure optimal performance, we strongly advise setting the freezer's temperature to 0 °F (-18 °C) and the fridge's to 37 °F (3 °C). The guide below shows the steps to improve the ice maker's efficiency. For more details, please select the corresponding bullet points that affect ice production. You can also learn more by watching the YouTube video and clicking the hyperlinks. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ We recommend reviewing this informative link to help prevent the freezer from cooling. It includes recommended embedded links and a YouTube video; kindly visit them. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all It would be best if we could speak to you directly to gather more information about the freezer so that we can best assist you with it. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147407348, to help our team pull up your information. Have a great day! ^Chrystel

Aug 14, 2024
Desi
5 out of 5 stars review

Awesome Fridge! Best Purchase

[This review was collected as part of a promotion.] I absolutely love the fridge. So many cool things and features. Looks great in my kitchen. Every time so comes to my house they admire my fridge. My household is in love as well.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jun 12, 2024
Neeraj
5 out of 5 stars review

Awesome Technology

[This review was collected as part of a promotion.] Its a great product from samsung, its miles ahead in technology from any fridge we have seen so far. The best purchase ever. It connects to ring and i can answer my doorbell from the fridge itself!

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jun 18, 2025
Anny
5 out of 5 stars review

Great value for money

[This review was collected as part of a promotion.] This is the best thing i can ever have in my house it’s so beautiful and very advanced technology i just love everything about this

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jun 10, 2024
Rick
5 out of 5 stars review

Samsung Bespoke frig. Love it!

[This review was collected as part of a promotion.] Love this refrigerator. Have our calendars up on the screen along with our ring security system. Samsung knocked it out of the park with this one.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
Jul 2, 2024
Galaxyguy
5 out of 5 stars review

The fridge we all need that we think we don't need

[This review was collected as part of a promotion.] I really enjoy the elegant look of the 4 door bespoke door panels and the many complimentsit receives. I appreciate the hands free auto open door features when my hands are full.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376