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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars311 ratings311 reviews
  1. 5 stars81% (251)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (16)

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Showing 171-180 of 311 reviews
Aug 16, 2024
Soup
5 out of 5 stars review

Super Cool Refrigerator with AI!

[This review was collected as part of a promotion.] Been using for 2 months now. Love it! Didn't think we'd use the water pitcher much but everyone now prefers it as it fills cups quickly. Really like all the different storage shelfs and bins. Everyone is really enjoying the interactive tablet-like features on the door and very convenient for making new recipes. AI on food is a great feature too and hoping it prevents food waste in our home. Very high quality look and feel.

Review from Samsung US
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Mar 18, 2024
JBTechfanatic1
5 out of 5 stars review

AI and Beauty Meet A amazing Refrigerator

[This review was collected as part of a promotion.] Meet the new Samsung Bespoke 4-Door Flex 29 cu. ft. Refrigerator with AI Family Hub+ and AI Vision Inside. This 4-door flex is absolutely incredible. The look and build quality are superb. It features Bespoke, which allows you to customize each panel color in stainless steel or glass to your taste. You can also change the flex on the Bottom right-side panel from a Drink refrigerator all the way to a freezer using Samsung FlexZone. Its features are a must: - AI Family Hub™+ largest display in the industry. And wow it's gorgeous. Our Hub is our main controller to our Smarthome running Samsung smartthings. We use it for recipes for cooking scheduling on our calendar Watching some TV and even YouTube. it's so cool not to mention our kids absolutely love it. drawing on it's whiteboard is definitely a favorite in our home. And honestly as it turn out the AI Vision Inside™ is something that's extremely more accurate than I thought it would be. Also very useful it will allow you to take photos of what you put in and out of your refrigerator. Update your grocery list. Give you recipes based off of what ingredients you have in your refrigerator. Dont worry about expiring food as you'll always have plan of attack as what to cook. For me The Beverage Center™ it's probably one of the best features included in the four-door Flex. You get a self-filling jug of water. You can spruce up with some strawberries if you'd like also Cold water on tap. I love the fact that it's nicely hid behind the front panel. This way in the future if it gets a little messy? Maybe some hard water spots you? You can always cover it up away from your friends eyes. Seeing your embarrassing mess. Samsung added the Auto Open Door. This feature is so cool but I wasn't really sure how useful it would be until I got it in my home. it's amazing how many times your hands are too dirty to grab the doors. Like when you're cooking or they're too full to open the doors when you're bringing something from the grocery store. It turns out self opening doors come into play quite a lot. It's extremely useful not to mention so dang cool. Nothing's worse than ice maker problems a refrigerator. let me tell you Samsung's Dual Auto Icemaker it's truly a gift! It makes plenty of ice for our family. It has two different types to choose from. Very easy to access and always ready to make our beverages ice cold. If you in the market I highly recommend the new 4-Door Flex.Well built Performs amazing looks gorgeous!

Review from The Insiders
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Apr 22, 2024
shetryed2aolcom
5 out of 5 stars review

Refrigerator plus so much more!

[This review was collected as part of a promotion.] My husband and I were in the market for a new refrigerator. He talked me into this Samsung Bespoke model. The first thing I noticed is how beautiful it is. Sleek and very modern looking. We have a very small walkway in front of where our fridge goes, and this one actually gives more room because there are no handles sticking out on the front of it. I cannot believe it’s the same size as our old one because this is huge inside! You also can customize the shelves. The bottom right section is a Flex Zone that you can use as either a freezer or refrigerator. The AI Family Hub is just amazing! You can listen to your music, pull up a recipe and have it displayed while you are cooking. It tells you what is in the refrigerator and how long it’s been in there, even if you not at home (by using the My Samsung app). It has an auto open feature so the doors will open if you put your hand near the handle on the bottom of the doors. It’s easy to set up “Bixby” the voice activation feature. I’m sure there are a ton more things the Hub does that I haven’t even found yet! This refrigerator is everything I never knew I wanted or needed in a refrigerator! I highly recommend it!

Review from The Insiders
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Jul 3, 2024
What is for dinner
5 out of 5 stars review

A must have in every kitchen

[This review was collected as part of a promotion.] Our Refrigerator went out, and we had just come back from visiting my parents who had this refrigerator. I loved it! The recipe builder is amazing. It takes the guess work out of what to make for dinner. I can view what's in my fridge from my phone. This is so helpful when running to the grocery store. My son uses the web on it more than me, but it makes him feel as if he is helping in the kitchen. I highly recommend. It is very spacious, and you can adjust shelves to fit your needs. Having a 2-door freezer is a game changer. I no longer have to dig to the bottom to find what I am looking for. Since our purchase we have not had to use the deep freezer as much.

Review from Samsung US
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Jul 4, 2024
JenHDan
5 out of 5 stars review

Best Integrated technologically advanced frig EVER

[This review was collected as part of a promotion.] This is not only the most beautiful appliance in my home it is also the most helpful. Samsung did a great job and really bringing the best of the best in this design. The four-door gives you great freezer capacity and the integrated AI helps. Keep your list in check. It gives you adequate room for an extra large pizza and the beverage center is just the most convenient brilliant design I have ever seen. I can keep my drinks ready to go and the filtered water is delicious all in all worth every dime.

Review from Samsung US
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Apr 12, 2025
Nonickname
1 out of 5 stars review

Poor quality

The model RF28R6301SR looked so great in the store, but it has irate design problems. One major issue is the quality of the plastic of the door shelves. Shelf after shelf broke into little pieces, and the contents crashed and spilled to the floor when the appliance was only a little over a year old. I was told I would have to purchase new, replacement shelves although this is clearly a manufacturer’s defect. . In all my years of purchasing refrigerators, I have had one shelf break. Additionally, there is insufficient room for all items, such as soda and juice bottles. Buyer beware!

Review from Samsung US
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reply from Samsung Care

Hi there, We can feel your disappointment with this fridge. We are here to help you. The door shelves provide additional space to the fridge, and if not loaded properly, it might cause damage or the shelves to be broken. If you need replacement shelves, you can visit (https://samsungparts.com/). Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148780826), and it will help our team pull up your information. ^Rodel

Apr 17, 2024
LSchreiner5
4 out of 5 stars review

Awesome Fridge!

[This review was collected as part of a promotion.] Our Samsung fridge is awesome! A complete upgrade than the side by side door fridge we had. We love the space inside but it doesn’t take up the whole kitchen. The beverage center is a favorite! I love the infused water pitcher that automatically refills. However I feel the single glass refill function refills very slowly. That’s the reason for the one star missing. I love the customization of shelves with the one shelf able to be a full shelf and then retract if needed. The two different ice cubes is super cute! The AI screen is really cool! We love the whiteboard to share messages with each other, and being Able to post recipes as we cook.

Review from The Insiders
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Apr 15, 2024
LetsTryIt
5 out of 5 stars review

Best New Addition to our Kitchen!

[This review was collected as part of a promotion.] This Samsung Bespoke fridge has so much room for storage. My family was able to fit everything from our previous Samsung fridge which was 10 years old into this one with plenty of room leftover. A few of our favorite features is the bottom right compartment. That section can be used as a freezer or refrigerator which is helpful for when we plan for the warmer seasons we like to keep more fruits and vegetables handy so we plan to use the fridge function but in the winter we tend to consume more frozen foods and will be utilizing it as a freezer. The bottom left compartment offers a lot of room for storage but also produces two different types of ice with a scoop included. The size of the ice is small to medium which is suitable for all types of drink and kids and adults alike. One improvement I hope to see from Samsung regarding the ice is a sensor for the ice to detect is the ice tray is inserted. When I have the ice tray pulled out to get ice, the machine will dispense the new ice onto my frozen items below. The top doors are also incredible. Top left door can be opened halfway to expose the beverage center with a built in auto refilling pitcher, great for guests! But also it has a manual water dispenser. If you slightly tap the bottom of the the under door where the doors meet the door will automatically open! Not a feature I was aware of but am excited to use while I’m cooking and my hands are dirty. The right hand side panel is essentially a smart phone the size of a small TV! As my dining table is angled in an away where it faces the fridge, my family and I have already utilized the free Samsung TV feature to watch shows during dinner. Volume is adjustable and it gets very loud! I have other Samsung appliances and love that I can add the fridge to the app to adjust and maintain its settings. The fridge’s capacity holds way more food than two adults and two kids need to eat but extra room is always nice to have. To utilize the AI Vision you have to hold a recognizable item up to the camera for a few seconds then you can pull it up using the AI vision. The dual ice maker took about 24 hours from delivery to produce ice but once it did the ice trays quickly filled up. The dedicated beverage center is nice because as the weather warms up, you don’t have to open the full fridge to refill on water or other drinks you place in that section. The overall size of this fridge is huge, interior and exterior. However, we have had great experience with Samsung products in the past and hope this fridge will last us years to come. Our favorite features of it is the AI family hub, dual ice maker, and beverage center.

Review from The Insiders
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Jan 17, 2025
Raizasul
5 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator three months ago, and I am so happy about it. It is spacious, and the food stays fresh for a long time. I love AI Vision Inside, which automatically recognizes what's in your fridge. That is incredible.

Review from Samsung US
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Jan 1, 2025
Nishant
2 out of 5 stars review

Bad parts and terms

I bought Samsung refrigerator in 2015. Last month my refrigerator had an issue of excess cooling. Samsung service team is not able to fix it as new part is not available with Samsung company. There is no solution as I have made several calls and mails to Samsung. New parts should be made available which company stop manufacturing

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17556902376
reply from Samsung Care

Hi Nishant, We know how important it is to have a reliable refrigerator in our home. Allow us to help you. Please consider checking the link below for the steps if your Samsung refrigerator is too cold. Kindly click on the embedded word inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001030/ We would like to speak with you more about this experience and assist with getting service set up or determining what steps can be taken to help with your Samsung refrigerator. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148069422, which will help our team pull up your information. ^Rainly