[This review was collected as part of a promotion.] I had big expectations for this Bespoke Refridgerator with Family Hub and AI technology. Great, but not perfect... yet. One main reason we chose the 4 door french option (I had the older model of this in my last house too and loved it) was the capability to choose the bottom section for more fridge space. This is perfect for a family with kids. We love setting that up just for them with their favorite snacks and drinks. This works for us because we have a separate garage freezer. The beverage door is great! Love having access to protein shakes or creamer for coffee without opening the entire door. The real winner is that auto-fill pitcher. To quickly fill large waterbottles is a time saver. We also chose the white glass option as I read it acts like a white board... so fun. Our kids loved drawing with dry erase markers on it. Even my husband and I played hangman. Just a cool alternative when the front is not magnetic. Also the hands free option is super helpful. This is where I knock off a star. I am very tech savvy especially when it comes to Samsung products. We have multiple devices throughout our home. This particular refrigerator with the integration of technology aka the Family Hub and AI and viewing inside feature is half of this product. Setting it up was totally fine. But it wasn't seamless. One major part was putting food inside the fridge. The camera scans what goes in and out and creates a small thumbnail for the item which is usually blurry, not clear, looks ehh and mostly not recognized so you have to edit each item. This is very time consuming. The cameras only face the doors, so when you close the doors and want to see inside, you only see (what I'm assuming most people put in the doors) condiments. You do not get to choose a live view of the main part of the fridge like the older model. This is a setback in my opinion. It should allow you to do both features, scan and whole upper fridge view. There weren't a lot of options for apps either. Even the Spotify app you still needed to be connected to your phone initially to launch the music. Pandora worked as expected. Watching Samsung TV was simple. Sound was good. One thing I did like was screen mirroring my phone for recipes to follow while cooking. You can create favorite website tabs to go to and we added our grocery store as one so we could add food to our list there. But I feel like it would make sooo much more sense if apps were integrated so you could be logged into your phone and see the same thing that your phone has. I would have like to see the Samsung Notes app in there for sure. To have checklists. Maybe a more customizable calender rather than a picture of the calender. The main reason for the smart screen was camera viewing. I know that the Ring has an app to view cameras, but we use another camera and have access to view it through the Smartthings App which is an option on the fridge. But it never worked and would not connect. I even froze all wifi connections except the fridge to our modem and it still would not stream video through SmartThings. I was hoping to see who was at the door or see kids playing in the backyard while I was in the kitchen, but this main feature never functioned properly for me. Overall, beautiful fridge. Just lacking in the technology side - still smarter fridge than anything else out there. But my expectations were not met with the Family Hub part and so we did return this for one without the screen. If you're not picky and willing to wait for updates to eventually maybe happen on that side, then get it. After exhausting all options on my end for fixing the video, the rest of the technology just wasn't personally meeting my expectations the way I had imagined. We love the non-screen option we have now.

[This review was collected as part of a promotion.] I bought this about a month ago. I've always had a nice samsung fridge. This one by far blows everyone one I've seen or owned out the water. What you see is what you get. Let me tell you ITS ALOT. Samsung did the thing with this one... Get one TRUST ME

[This review was collected as part of a promotion.] I’m using the white Bespoke 4 Door Flex at home, and it blends beautifully with my cabinetry. I owned the previous Bespoke 4 Door, and this generation is a clear step up. The dual Auto Ice Maker produces two cube sizes at the same time. An internal camera tracks what goes in and out, making it easy to manage groceries. The large Family Hub screen lets me pin photos, doodle, and handwrite notes—and it can play Samsung TV Plus and YouTube. Sleek design plus genuinely useful upgrades make it a smart centerpiece. Strongly recommend it.

Installing of the product could be much better. The delivers refused to connect the water dispenser, stating that's a plumber's job. They stated they are only allowed to connect the device into the wall. Despite the fact that there's a large disclaimer when you open the fridge that states "installer is responsible for properly connecting the house water supply to the unit." Very disappointing since many of the unsatisfactory reviews I had seen were based on issues with the ice dispenser. Unfortunately, I cannot even comment on that since I had to submit a repair request to get the water supply properly connected (3 days after delivery). As for the actual refrigerator, I have enjoyed setting it up and testing out the functionality of the various apps in the family hub. It's great that there's a bookmarks widget. It would be even better if some of those bookmarks that are known to have operational apps on androids/iphones could also be included for installing the apps in the family hub. I hope to update this review after a few days of use and once the water is connected and ice dispenser is functional.

[This review was collected as part of a promotion.] I bought this refrigerator three months ago, and I am so happy about it. It is spacious, and the food stays fresh for a long time. I love AI Vision Inside, which automatically recognizes what's in your fridge. That is incredible.

[This review was collected as part of a promotion.] I have had this fridge for about a month now. The only thing I don’t like is how I can’t access or search for songs on Spotify on the fridge, forcing me to open an amazon music account. Overall happy with my purchase.

[This review was collected as part of a promotion.] Purchased the Bespoke Counter Depth Refrigerator with AI Family hub and I have bee using it for about 3 months. As an Engineer,I love the design as it has the sleek and modern look. Although it doesnt sit flush , I am still happy with the aesthetics because it gives the kitchen a sleek look. The shelves are adjustable, allowing my wife and I to store anything. My wife loves how she can organize the fridge without having any problems. Summary; Pros: Sleek and Modern Design, Cooling Performance. Storage, Quiet while running. Cons: No cons

[This review was collected as part of a promotion.] We've had this for about a month or so now and i would say that it definitely does have all the bells and whistles but we don't really use it for all it's intended. A lot of the set up took many shots of resetting in order to get some of the functions like the ring camera to work on demand and the camera to capture the shots necessary to place reorders. The inside could use another shelf because i do find it wastes a lot of space so i do not recommend it for a big family. For ex. if you cook a pot of food, that pot will most definitely fit on one side of the fridge, but that's it. My biggest qualm is that there is only 1 ice scoop for the freezer even though there are two slots for the scoops and when i tried to order another, they didn't offer it on the site and it is a very specific ice scoop that if it breaks, I'm not sure how to replace it.

I got the white version to go with my cabinet colours and it is stunning. Every feature you can think of under the sun is packaged into this. The only con is the fridge is 73 inches tall and we are having a hard time fitting it in. All said, a definite must buy!

The model RF28R6301SR looked so great in the store, but it has irate design problems. One major issue is the quality of the plastic of the door shelves. Shelf after shelf broke into little pieces, and the contents crashed and spilled to the floor when the appliance was only a little over a year old. I was told I would have to purchase new, replacement shelves although this is clearly a manufacturer’s defect. . In all my years of purchasing refrigerators, I have had one shelf break. Additionally, there is insufficient room for all items, such as soda and juice bottles. Buyer beware!