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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.5 out of 5 stars
stars
331 ratings331 reviews
  1. 5 stars79% (261)
  2. 4 stars11% (36)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (20)

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Showing 71-80 of 331 reviews
Dec 19, 2025
Reviewer name: D_Blok
5 out of 5 stars
5 out of 5 stars review

Game Changer!

[This review was collected as part of a promotion.] I absolutely love my Bespoke 4-Door Flex Refrigerator! The counter-depth design gives my kitchen a high-end, custom look while still offering a spacious 23 cu. ft. capacity. The AI Family Hub+ screen is a game-changer for organizing our busy lives, and the AI Vision camera makes checking my grocery list from the store incredibly easy. I also appreciate the FlexZone feature, which allows me to switch the bottom-right compartment from a fridge to a freezer depending on my needs. It is the perfect blend of intelligent technology and sleek, modern style.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 30, 2025
Reviewer name: MrWick
5 out of 5 stars
5 out of 5 stars review

Great features, Great color, Modern looking.

[This review was collected as part of a promotion.] Product is beautiful, I love the capacity. I Love the versatility of using the bottom right quadrant to set whatever temp you want for different occasions. The drink door is cool. The little piture of water for a fast glass poor so you don't have to wait for the stream when your really hungry. We don't really use the for flavoring water. The screen and control interface is cool and love the updates.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 6, 2025
Reviewer name: Mzstacey
5 out of 5 stars
5 out of 5 stars review

I love technology

[This review was collected as part of a promotion.] I love everything about this refrigerator I love the space inside . I love how I can see my food cook on the refrigerator from my bespoke smart range I love to watch recipes on the screen it has I love the beverage center my water jug refills itself and I like how the ice is so crunchy

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 28, 2025
Reviewer name: Mouse
5 out of 5 stars
5 out of 5 stars review

Great Unit

[This review was collected as part of a promotion.] This is a great refrigerator. Excellent cooling and lighting, long lasting filter, and super useful screen capability. Awesome for notes, shopping lists, holiday photos, and even to see who is at the door when you are in the kitchen with your hands full. Must have!!

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 28, 2025
Reviewer name: Bonzo
4 out of 5 stars
4 out of 5 stars review

Still not right

[This review was collected as part of a promotion.] Second one I've owned and the same design problem. when scooping ice out of the bins. the cubes fall over the back down into the bottom bin. There should be some type of rubber flap to prevent this. Also, the cubes will fall even if the door is open and the tray(s) are removed. Simple software fix.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 28, 2025
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Samsung AI Fridge

[This review was collected as part of a promotion.] My Samsung refrigerator is fantastic! I love both its design and functionality. I was impressed the moment I saw it being installed. My family enjoys using this fridge, especially the AI assistant feature. I would definitely recommend it to my friends and family.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Jan 15, 2026
Reviewer name: Kmtrumbley
1 out of 5 stars
1 out of 5 stars review

Worst Experience EVER

I had a Samsung representative order this model for me in white as I was inquiring about wanting this model, but in all black. She then informed me about being able to order the panels as replacements. They had a promotion where you could receive the panels for FREE! She even helped me pick out the FOUR panels that I would add to my cart. Only to find out that you CANNOT replace the panel that has the AI screen. Now we are past the return/exchange window, and I have the ugliest refrigerator in my beautiful new kitchen. I'll NEVER do business with Samsung again. They offered me a $100 promotional code to "make it right"...This after literally 5 hours of being transferred to and from the same people to remedy their order mistake!

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
reply from SEA Care

Hi there, We understand how you feel about the representative failing to set your proper expectations about the panel of the AI screen not being customizable. We would like to have a direct conversation with you to hear about your overall impressions of this experience and address any other issues you may have.  Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151848213 so our team can pull up your information when you message us. Have a great day. -John

Oct 30, 2025
Reviewer name: Techie Girly
5 out of 5 stars
5 out of 5 stars review

Love Frosty

[This review was collected as part of a promotion.] We love our refrigerator that we named Frosty. It hold so much more than our previous model. I especially love the screenshots of my husband reaching into the refrigerator late at night. The camera gives you an inside view of the food on the door. While the refrigerator takes inventory of everything you put inside and lets you know when it should be expired. Links to the grocery store app to help make shopping trips easier. One of the compartments can be used as a beverage cooler inside of freezer. I also love that I don't have to see the water dispenser. Its covered by a door leading to more compartments.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Dec 22, 2025
Reviewer name: mdb321
5 out of 5 stars
5 out of 5 stars review

Very modern look full of features.

[This review was collected as part of a promotion.] This is my second four door flex refrigerator and my first time having a family hub. I originally did not thing that I would use the screen very much but I have been pleasantly surprised by the amount of use it gets. My family loves the ability to draw hand-written notes and play spotify while in the kitchen. There is plenty of space to store all the items we need and the beverage center is my favorite feature.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 6, 2025
Reviewer name: Chris6362
5 out of 5 stars
5 out of 5 stars review

Bespoke 4-Dr Flex Fridge with AI Family Hub

[This review was collected as part of a promotion.] Great refrigerator! The shelf configuration options maximize capacity inside both the fridge and the freezer. Two ice cube sizes and two water dispensing choices provide options for everyone. The Family Hub keeps all of our calendars organized and is a great visual for planning future appointments. Love this fridge!

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317