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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.5 out of 5 stars
stars
336 ratings336 reviews
  1. 5 stars79% (264)
  2. 4 stars11% (36)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star7% (22)

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Showing 1-10 of 336 reviews
Aug 17, 2026
Reviewer name: relinaxoxo
5 out of 5 stars
5 out of 5 stars review

My favorite fridge line

[This review was collected as part of a promotion.] I love this smart fridge. My mom watches the news on it every morning and plays Spotify. So many cool options and even lets us know what items have been placed inside or what needs to be restocked. There's a lot of apps you can download and lots more fun stuff you can do, haven't discovered everything yet. My family would buy it again in the future for sure, love everything Samsung.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 26, 2026
Reviewer name: Flygirl
5 out of 5 stars
5 out of 5 stars review

LOVE IT!

I'm so in love with my refrigerator!! I wanted something that I could have a flexible freezer and this is IT! I like that the bottom part has drawers rather than just one big freezer where things get lost on the bottom. I love that there aren't handles on the outside, I love the water pitcher and ice are inside instead of on the door. I just love it!!

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Sep 22, 2026
Reviewer name: Smartypants124
5 out of 5 stars
5 out of 5 stars review

Very Smart Fridge!

[This review was collected as part of a promotion.] This beautiful refrigerator has changeable panels, a smart 32 inch family hub screen that can help with recipes, recognize what's in my fridge so I don't waste food, listen to music, check my security cameras, etc. I love the auto open doors and beverage center as well.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Sep 10, 2026
Reviewer name: Zaid
5 out of 5 stars
5 out of 5 stars review

The ultimate kitchen command center

[This review was collected as part of a promotion.] This refrigerator has completely elevated our kitchen. Going into this purchase, I was excited about the smart features, but living with it day-to-day has far exceeded expectations. 32" Family Hub Screen: It serves as the true centerpiece of the room. From managing family calendars, notes, and photos to streaming music and watching cooking tutorials while prepping dinner, it feels less like an appliance and more like an integrated command hub. AI Vision Inside: The internal cameras and item tracking save serious time and cut down on forgotten, expired groceries. Being able to glance at what's inside right from the screen or my phone makes meal planning seamless. Auto Open Door: A feature you don't realize you need until you have it. When your hands are full of heavy grocery bags or sticky marinade prep, a simple tap opens the door effortlessly. Storage & 4-Door Flex: At 29 cu.ft., the interior is cavernous and thoughtfully organized. The FlexZone compartment is fantastic—switching effortlessly between extra refrigeration for platters or deep freezing when stocking up. Fit, Finish & Beverage Center: The panel-ready Bespoke design looks clean and modern without protruding handles. The hidden beverage center with the auto-refill water pitcher is another daily favorite. It runs whisper-quiet, keeps temperatures rock-solid across every compartment, and turns everyday kitchen traffic into an organized breeze. Highly recommended if you're looking for premium capacity paired with genuinely useful smart tech!

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 18, 2026
Reviewer name: AlexanderOfColorado
5 out of 5 stars
5 out of 5 stars review

Futuristic Refrigerator!

Fantastic combo of the fridge and giant touch pad! Incredible! BUT: I need a compartment, or a clear plastic box for BREAKFAST stuff: butter, cheese, ham, yogurt. You can still send me one!

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Sep 22, 2026
Reviewer name: bdsouza
4 out of 5 stars
4 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] Overall great looking refrigerator with the large front screen. The AI functionalities are great as well as it deducts and keeps a track on the contents int he fridge. Cooling and capacity is good as well.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Sep 18, 2026
Reviewer name: Ron2P
4 out of 5 stars
4 out of 5 stars review

Good Refrigerator

[This review was collected as part of a promotion.] Beapoke 4 door refrigerator is amazing, easy accessible and tons of space for food. Auto door and AI feature is amazing. I gave four stars as I believe Samsung refrigerator don't last for long time as do it before.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Sep 15, 2026
Reviewer name: Tracykg
4 out of 5 stars
4 out of 5 stars review

Extremely spacious & perfect for hosting parties

[This review was collected as part of a promotion.] Overall this is a great fridge & aesthetically it's beautiful! I cannot get over how much space it has, and by using the bottom quadrant as a beverage fridge it keeps my drinks icy cold & keeps the main compartment almost empty. It has so much room that when hosting a party it easily held multiple full size sheet trays & serving dishes with ease. I also love the split shelf, beverage center pitcher and the dual ice. The tech in the fridge is a fun novelty for watching tv from our island & using the internet to pull up a recipe but it can sometimes be a little glitchy or slow to load. I love the amount of ice & its productions speed but I hate the scoop holder, as it falls off constantly at the slightest touch. I also wish the ice drawer came out further, as it is much harder to access than a typical 3 door fridge where the bottom freezer is a drawer. I almost didn't consider this fridge because I thought not having handles would be a deal breaker for me, but now that I have it, I actually don't mind it, and really enjoy the ease of the self opening doors.

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
Oct 11, 2026
Reviewer name: steve
1 out of 5 stars
1 out of 5 stars review

lost opportunity

This product appears to have NO interest to Samsung. The refrigerator works well as you would expect. The unique feature of this appliance is the "computer screen" that is unique to Samsung and has the opportunity to become a much larger market. Initially, the owner could show beautiful art and select a wide range of options. Revisions have eliminated this ability.Tracking food going in and out of the fridge is a function that few really use and yet it seems to be the center of their concern. The options using the internet are no longer reliable. "

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
reply from Samsung

Hi steve, The thoughtful detail you've shared highlights how important the Family Hub experience was to your enjoyment of the refrigerator. The ability to personalize the display and showcase content that reflects your household can become a meaningful part of everyday use, and we appreciate you sharing what mattered most to you. While updates are intended to introduce new functionality and enhance everyday convenience, we recognize that different Family Hub features can hold different value for different households. To help you explore the available features and settings, we've included a few resources below: https://www.samsung.com/us/support/answer/ANS10001628/ https://www.samsung.com/us/support/answer/ANS10006847/ If you have any questions or need additional assistance, we're here to help. Glaiza Samsung Care

Aug 23, 2026
Reviewer name: Pearl
1 out of 5 stars
1 out of 5 stars review

Buyer beware!!

Do not buy this product!! The ice maker will go out on you!!! The repairman has been out 5 times and it still makes ZERO ice! I try to call Samsung and the phone line automatically disconnects every time. I leave messages on the Chat and no one calls back!

Review from Samsung US
Helpful?5B34NAOZUBUQ17526951317
reply from Samsung

Hi Pearl, We're sorry to hear about your experience and recognize the importance of staying informed throughout the repair process. We'd like to learn more about the repair history and see how we can further assist. When convenient, there are a few other ways we can be contacted for prompt support: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport Geraldine Samsung Care