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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars301 ratings301 reviews
  1. 5 stars80% (241)
  2. 4 stars10% (31)
  3. 3 stars2% (7)
  4. 2 stars2% (6)
  5. 1 star5% (16)

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Showing 1-10 of 301 reviews
May 20, 2026
JacTew
5 out of 5 stars review

Premium Build, Great Features

[This review was collected as part of a promotion.] I've been using this refrigerator for the last six months, and it has performed exceptionally well. The build quality feels sturdy and premium, while the feature set has been impressive. From the flexible storage options to smart features like AI Family Hub™+ and AI Vision Inside, everything has worked seamlessly and met expectations. It has been a reliable addition to my kitchen, and I'm very happy with its overall performance.”

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
May 25, 2026
Way2shop
5 out of 5 stars review

AI 4 door flex

Good product and easy to use. Plenty space to put vegetables and drink. Can use white board to put note. Can connect wifi to watch YouTube while cooking. Cold filter water ready for drink anytime. Samsung will replace a new product if defective or not working.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
May 20, 2026
Mitch
5 out of 5 stars review

Excellent Samsung

[This review was collected as part of a promotion.] We have multiple Samsung products. We use the smart things app to give us the flexibility to turn on and off the products we have. Our refrigerator has great capacity for a family of four. The screen on the refrigerator helps me start the day right by displaying my calendar first thing in the morning, Our Refrigerator monitors our filter so we know when to change it with out guessing. Extremely efficient.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
May 20, 2026
Vardha
5 out of 5 stars review

Stellar Product

[This review was collected as part of a promotion.] Having spent some serious time looking at how this fits into a busy kitchen, the Samsung Bespoke 4-Door Flex with AI Family Hub+ genuinely changes the daily rhythm for a family. The massive 32-inch screen acts as the ultimate digital command center, making it incredibly easy to sync the kids' hectic school and sports calendars or pull up a recipe while prepping dinner. The layout is brilliant—having the flexible lower-right quadrant means you can easily swap it to extra fridge space when you're hosting or stocking up on fresh groceries. The hidden beverage center is another daily win, keeping the exterior looking sleek while delivering a constant supply of dual ice types and a self-refilling water pitcher. The heavily advertised AI "Vision Inside" cameras feel a bit more like a cool party trick than a seamless tool; they frequently mislabel groceries, so you can't completely rely on the fridge to track your inventory for you but hopefully this gets fixed with the new Gemini update. Ultimately, if your family thrives on smart home integration and you want a stunning, flexible centerpiece for the kitchen, it's a fantastic upgrade—just know that you're buying it for the stellar layout, the screen, and the beverage station rather than the AI grocery tracking.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
May 21, 2026
Oz4u
5 out of 5 stars review

Bespoke AI 4-Door Flex

[This review was collected as part of a promotion.] We purchased the Samsung Bespoke AI 4-Door Flex with Beverage Center as it has a sleek and modern design, glass panels, a beverage center with an auto-fill pitcher. The dual ice makers with two sizes of ice was the selling point that sold us. We really appreciate the super spacious interior, particularly the flexibility of being able to change sections from refrigerator to freezer. Overall, this refrigerator with its large touchscreen and AI camera that keeps track of what you put in and take out of the refrigerator has been a good purchase and we definitely recommend it.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
May 24, 2026
Savino
5 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] So far my fridge has been excellent as plenty of room very quiet. It plays all my pictures and even plays music. Filtration keeps the water clean. I have no complaints or recommend anyone.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
May 23, 2026
Iris
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I love my samsung refrigerator its has been very useful and my kids also use it to write and drawing i couldn't be more happy

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
May 20, 2026
DrCb
5 out of 5 stars review

Bought for Food Storage but Stayed for the Feature

[This review was collected as part of a promotion.] My family and I love this fridge! This is the 2nd family hub product we have purchased and it continues to improve!

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
May 27, 2026
Fridgie
2 out of 5 stars review

Leaks, Leaks, Leaks!

I cannot recommend this fridge for future buyers. I have had it for two years now and am averaging at least one leak repair a year pertaining to the ice maker and water piping. Luckily it started leaking under the warranty the first time around but yet again this fridge has developed a leak in and around the ice maker. The “AI” is rudimentary at best and more of a waste of time. The computer portion of the fridge is no smarter than a tablet. I would not buy at all if I were you.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
reply from Samsung

Hello Fridgie, Your feedback brings valuable perspective on reliability and feature expectations, and it helps highlight what matters most in real-world use. Our refrigerators are built for dependable performance and everyday convenience. When leaks happen near the ice maker or water lines, they’re often linked to connections, seals, or normal wear over time, while smart features are designed to support usability, though preferences for them can vary. If you ever need to reach out to Samsung, please include this reference number: 1152548353. Your trust in Samsung means a great deal to us. Nicole Samsung Care

May 5, 2026
Bogeyck
2 out of 5 stars review

Trash

Refrigerator was great for the first year. Then the lage cube ice maker side started leaking water inside the fridge a few days out of warranty. Now the water pitcher isn't filling. Bought this in September of 24. This thing is junk and would not recommend. Everything I own is Samsung. I will never buy another Samsung refrigerator and would not recommend them to anyone.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
reply from Samsung

Hello Bogeyck, This emphasize how dependable performance over time plays an important role in maintaining confidence in a household appliance. Ice maker leaks can sometimes be influenced by fill tube alignment, water pressure levels, or ice formation affecting normal operation. This guide provides troubleshooting steps for water leaks in your refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003766/ While his guide provides troubleshooting steps for AutoFill Water Pitcher functionality. https://www.samsung.com/us/support/troubleshoot/TSG10007492/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your refrigerator. Please keep this reference number for your records: 1152490376. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care