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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars288 ratings288 reviews
  1. 5 stars80% (231)
  2. 4 stars10% (30)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (15)

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Showing 61-70 of 288 reviews
Apr 22, 2024
shetryed2aolcom
5 out of 5 stars review

Refrigerator plus so much more!

[This review was collected as part of a promotion.] My husband and I were in the market for a new refrigerator. He talked me into this Samsung Bespoke model. The first thing I noticed is how beautiful it is. Sleek and very modern looking. We have a very small walkway in front of where our fridge goes, and this one actually gives more room because there are no handles sticking out on the front of it. I cannot believe it’s the same size as our old one because this is huge inside! You also can customize the shelves. The bottom right section is a Flex Zone that you can use as either a freezer or refrigerator. The AI Family Hub is just amazing! You can listen to your music, pull up a recipe and have it displayed while you are cooking. It tells you what is in the refrigerator and how long it’s been in there, even if you not at home (by using the My Samsung app). It has an auto open feature so the doors will open if you put your hand near the handle on the bottom of the doors. It’s easy to set up “Bixby” the voice activation feature. I’m sure there are a ton more things the Hub does that I haven’t even found yet! This refrigerator is everything I never knew I wanted or needed in a refrigerator! I highly recommend it!

Review from The Insiders
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Jun 1, 2024
Bubble2
5 out of 5 stars review

A Stylish Addition to Any Kitchen

[This review was collected as part of a promotion.] The Samsung AI fridge is truly a beautiful addition to my kitchen, fitting in perfectly. I adore the Smart Hub screen; it's vibrant, clear, and incredibly user-friendly. The screen's Art Mode adds a stylish touch, and the sound quality is excellent for enjoying music. Additionally, the auto-open door feature is a favorite of mine. However, while I appreciate the concept of AI vision, I found it less practical for my needs. It requires extra attention when placing or removing items to ensure the camera captures them accurately, especially when dealing with items in containers. Despite this, I would still highly recommend this fridge to anyone in the market for one

Review from Samsung US
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Aug 12, 2024
Kelsytai
5 out of 5 stars review

Amazing refrigerator!

[This review was collected as part of a promotion.] I had been looking at this refrigerator for a long time and am so happy with it. Being able to write down grocery lists, sensory touch to open the doors, being able to play the radio on the refrigerator are some of my favorite things.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Apr 15, 2024
MeganO1
5 out of 5 stars review

Very Happy

[This review was collected as part of a promotion.] I am very happy with this fridge and its features. The screen allows you to view apps, play music, watch tv and use the SmartThings app to adjust settings and see what is in your fridge while at the grocery store. The shelves are spacious and allow you to adjust them to fit about anything you need to in the fridge portion. The lower sections have pull out shelves/baskets for storing and organizing your items. The flex zone can be set at a variety of different temperatures depending on your preferences, I just use it as a freezer section. The beverage center allows access to the water dispenser and water pitcher along with access to items in the left upper door. The AI features seem good and keeps track of the food going in and out of the fridge. It will give you recipe ideas using items you have stored in the fridge. The ice dispenser has a tray for two different types of ice along with an ice scoop and holder.

Review from The Insiders
Helpful?2V37REY8OI1H17526951317
Aug 14, 2024
andirickey
4 out of 5 stars review

Almost perfect

[This review was collected as part of a promotion.] I had big expectations for this Bespoke Refridgerator with Family Hub and AI technology. Great, but not perfect... yet. One main reason we chose the 4 door french option (I had the older model of this in my last house too and loved it) was the capability to choose the bottom section for more fridge space. This is perfect for a family with kids. We love setting that up just for them with their favorite snacks and drinks. This works for us because we have a separate garage freezer. The beverage door is great! Love having access to protein shakes or creamer for coffee without opening the entire door. The real winner is that auto-fill pitcher. To quickly fill large waterbottles is a time saver. We also chose the white glass option as I read it acts like a white board... so fun. Our kids loved drawing with dry erase markers on it. Even my husband and I played hangman. Just a cool alternative when the front is not magnetic. Also the hands free option is super helpful. This is where I knock off a star. I am very tech savvy especially when it comes to Samsung products. We have multiple devices throughout our home. This particular refrigerator with the integration of technology aka the Family Hub and AI and viewing inside feature is half of this product. Setting it up was totally fine. But it wasn't seamless. One major part was putting food inside the fridge. The camera scans what goes in and out and creates a small thumbnail for the item which is usually blurry, not clear, looks ehh and mostly not recognized so you have to edit each item. This is very time consuming. The cameras only face the doors, so when you close the doors and want to see inside, you only see (what I'm assuming most people put in the doors) condiments. You do not get to choose a live view of the main part of the fridge like the older model. This is a setback in my opinion. It should allow you to do both features, scan and whole upper fridge view. There weren't a lot of options for apps either. Even the Spotify app you still needed to be connected to your phone initially to launch the music. Pandora worked as expected. Watching Samsung TV was simple. Sound was good. One thing I did like was screen mirroring my phone for recipes to follow while cooking. You can create favorite website tabs to go to and we added our grocery store as one so we could add food to our list there. But I feel like it would make sooo much more sense if apps were integrated so you could be logged into your phone and see the same thing that your phone has. I would have like to see the Samsung Notes app in there for sure. To have checklists. Maybe a more customizable calender rather than a picture of the calender. The main reason for the smart screen was camera viewing. I know that the Ring has an app to view cameras, but we use another camera and have access to view it through the Smartthings App which is an option on the fridge. But it never worked and would not connect. I even froze all wifi connections except the fridge to our modem and it still would not stream video through SmartThings. I was hoping to see who was at the door or see kids playing in the backyard while I was in the kitchen, but this main feature never functioned properly for me. Overall, beautiful fridge. Just lacking in the technology side - still smarter fridge than anything else out there. But my expectations were not met with the Family Hub part and so we did return this for one without the screen. If you're not picky and willing to wait for updates to eventually maybe happen on that side, then get it. After exhausting all options on my end for fixing the video, the rest of the technology just wasn't personally meeting my expectations the way I had imagined. We love the non-screen option we have now.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Aug 12, 2024
SamsungLoyalist
2 out of 5 stars review

Finish issues

[This review was collected as part of a promotion.] I did a lot of research and bought this fridge with high hopes and expectations. I have been loyal to Samsung - TVs, all kitchen appliances, washer and dryer. I am disappointed to say that the fridge either came already scratched, or was so easily scratched that me putting a piece of paper on it with a standard magnet caused this damage. I live alone, couldn’t have been anything else. My ten year old fridge didn’t even have scratches like this. I will have to pay for a replacement panel already, less than two weeks in.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
reply from SEA CARE

Hi there, We understand the significance of a refrigerator's flawless exterior. Let's share with you some tips to prevent further scratches. For reference, I have shared a YouTube video for tips on properly cleaning the fridge's exterior to avoid further scratches. Kindly watch from 2:04 onwards. How to clean your Samsung refrigerator | Samsung US: https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147444522, to help our team pull up your information. Have a great day! ^Chrystel

Mar 28, 2024
Thestatefarmguy12
5 out of 5 stars review

Definitely meets my expectations

[This review was collected as part of a promotion.] The Samsung RF29DB9900QDAA refrigerator has exceeded all my expectations. This sleek and stylish appliance not only adds a touch of modern elegance to my kitchen but also delivers exceptional performance. One of the standout features of this refrigerator is its ample storage space. With its spacious compartments and adjustable shelves, I never have to worry about running out of room for my groceries. The freezer section is equally impressive, providing plenty of space for frozen foods without sacrificing organization. I also appreciate the advanced technology integrated into this refrigerator. The FlexZone drawer offers customizable temperature settings, allowing me to keep fruits, vegetables, and beverages at their optimal temperatures. Additionally, the Twin Cooling Plus system ensures that food stays fresher for longer by maintaining separate humidity levels in the refrigerator and freezer. In terms of design, the RF29DB9900QDAA is a really good. The fingerprint-resistant stainless steel finish is okay as it sometimes need cleaning. The LED lighting illuminates the interior perfectly, making it easy to find items even in the darkest corners. Overall, the Samsung RF29DB9900QDAA refrigerator combines style, functionality, and efficiency in one impressive package. This refrigerator is sure to exceed my expectations. Highly recommended!

Review from The Insiders
Helpful?2V37REY8OI1H17526951317
Apr 15, 2024
Aflion
5 out of 5 stars review

Excellent Refrigerator

[This review was collected as part of a promotion.] For many years, I have prefered Samsung products. So, when I had the opportunity to get a Samsung 29 cubic ft refrigerator, I had to do it. This thing has so much space, I'm really not sure what to do with all of it. I think my favorite part of the refrigerator is the beverage center, though. Being able to have just the face of the refrigerator open to grab a drink is pretty cool. Right below the beverage center in the freezer section, theres an ice maker that makes 2 different types of ice. I also like that the bottom right section is a flex zone, so it can be either a freezer or a refrigerator, depending on what you need. The AI vision is nice to have as well, since I can see whats in the refrigerator without actually opening it. I also enjoy being able to pull up recipes and have music playing on the refrigerator as well. I'm still discovering all of the things this refrigerator can really do, and it definitely makes me more excited to get even more Samsung appliances in the future.

Review from The Insiders
Helpful?2V37REY8OI1H17526951317
Apr 15, 2024
daveo8
5 out of 5 stars review

Good Smart Fridge

[This review was collected as part of a promotion.] This fridge looks great and has lots of features. I like the large screen that allows you to view apps, play music, watch tv and get recipes. The shelves are spacious and there is flexibility to adjust them to fit about anything you need to in the fridge portion. The lower sections have pull out shelves/baskets for storing and organizing your items. The bottom right is the flex zone that can be set at a variety of different temperatures depending on your preferences. I really like the beverage center that allows access to the water dispenser and pitcher along with access to items in the left upper door without opening it all of the way. The AI features seem good but the pictures it takes of the food going in and out of the fridge come out blurry to me. Maybe I put things in and out too fast? I do like that you can log in to the app and see what is in the upper section of the fridge while you are out shopping. The ice dispenser has a tray for two different types of ice. I do wish the ice tray would pull out a little further for better access. The SmartThings App allows you to control different features and makes set up easy. Overall this is a great fridge with plenty of storage options and features.

Review from The Insiders
Helpful?2V37REY8OI1H17526951317
Jan 1, 2025
Nishant
2 out of 5 stars review

Bad parts and terms

I bought Samsung refrigerator in 2015. Last month my refrigerator had an issue of excess cooling. Samsung service team is not able to fix it as new part is not available with Samsung company. There is no solution as I have made several calls and mails to Samsung. New parts should be made available which company stop manufacturing

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
reply from Samsung Care

Hi Nishant, We know how important it is to have a reliable refrigerator in our home. Allow us to help you. Please consider checking the link below for the steps if your Samsung refrigerator is too cold. Kindly click on the embedded word inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001030/ We would like to speak with you more about this experience and assist with getting service set up or determining what steps can be taken to help with your Samsung refrigerator. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148069422, which will help our team pull up your information. ^Rainly