The model RF28R6301SR looked so great in the store, but it has irate design problems. One major issue is the quality of the plastic of the door shelves. Shelf after shelf broke into little pieces, and the contents crashed and spilled to the floor when the appliance was only a little over a year old. I was told I would have to purchase new, replacement shelves although this is clearly a manufacturer’s defect. . In all my years of purchasing refrigerators, I have had one shelf break. Additionally, there is insufficient room for all items, such as soda and juice bottles. Buyer beware!

[This review was collected as part of a promotion.] I'm absolutely delighted with my new Samsung Bespoke refrigerator! From the moment it was delivered, I could tell it was something extraordinary. The ability to customize its design allowed me to perfectly complement my kitchen decor, resulting in a seamless and elegant appearance. Not only does it look stunning, but its performance is also outstanding. The storage capacity is impressive, offering plenty of room for all my groceries and more. The adjustable shelves and compartments make organizing effortless, and I appreciate the versatility it provides for items of various shapes and sizes. One feature I particularly love after using it for a week is its advanced cooling technology, which keeps my food fresh for longer periods. With precise temperature control and even cooling throughout, I no longer worry about items spoiling quickly. Furthermore, the smart features are a game-changer! Being able to remotely control and monitor the refrigerator from my smartphone gives me peace of mind, especially when I'm not at home. In summary, I couldn't be happier with my Samsung Bespoke refrigerator. It's not just an ordinary kitchen appliance; it's a statement piece that enhances both the functionality and aesthetics of my home. I highly recommend it to anyone in search of a top-of-the-line refrigerator that meets all their needs!

[This review was collected as part of a promotion.] I was skeptical that it would be any different from my old Samsung refrigerator, but boy, was I wrong! It is so much better, smooth, upgraded feel, better features, the touch screen is better than ever. I have zero bad things to say.

[This review was collected as part of a promotion.] I want to start with a big Thank you Samsung BESPOKE for creating this piece of Art. All in once, this piece of art looks beautiful in my Kitchen, I'm painting my cabinets and I love the way is coming out. I Love the big screen, its so nice and perfect. I love the wide shelves, you can seriously fit two gallons of milk in one rack!. I love the fact I can login to my other devices, my cameras around the house, I can easily turn on my AC on from it. I love the music, TV, and much more. I can watch my favorite shows while I'm cooking! The shelves are so spacious, you can actually adjust the height of them, and I love it. I wish there was a (ham and cheese drawer) I can seriously use the Flex zone for it ( but as of today I'm using the right bottom part for ice-cream! Lol, I love the fact that I can turn that into a freezer, or soft freezer, and beverage center anytime I want. I still haven't get used to the AI which I find hard to, because when i put stuff in my pictures come out super blurry, not sure if I'm doing it to fast, I just need to get used to it. It’s cool to open the app from the grocery store and be able to see what I need I love the fact that I can get new ideas of cooking, recipes, it’s amazing all this features this fridge offers. I have it on Auto open, so Every time I slide my hands it opens Automatically but I kind dislike when i need to get ice I pull the door and the fridge doors opens. The Ice maker is cool I love that i can offer two types of ice, I find it hard to pull the tray i think would be nice to be able to pull it further out the Smart things app is so easy to use, and you can basically manage everything from the app. I love the little notes my daughter writes in the white board every day before she goes to school. You can still see the fingerprints but compared to other appliances this is not that bad, they are super easy to wipe. Overall we are pleased with this fridge thank you!

[This review was collected as part of a promotion.] I am very happy with this fridge and its features. The screen allows you to view apps, play music, watch tv and use the SmartThings app to adjust settings and see what is in your fridge while at the grocery store. The shelves are spacious and allow you to adjust them to fit about anything you need to in the fridge portion. The lower sections have pull out shelves/baskets for storing and organizing your items. The flex zone can be set at a variety of different temperatures depending on your preferences, I just use it as a freezer section. The beverage center allows access to the water dispenser and water pitcher along with access to items in the left upper door. The AI features seem good and keeps track of the food going in and out of the fridge. It will give you recipe ideas using items you have stored in the fridge. The ice dispenser has a tray for two different types of ice along with an ice scoop and holder.

[This review was collected as part of a promotion.] We moved into our condo almost a year ago! Since then, I've been upgrading our major appliances! I was lucky enough to upgrade my refrigerator! I love Samsung because I can manage my appliances on my phone! The fridge looks beautiful. I am excited to explore all the features! I especially love that I can connect my fridge to the SmartThings app! I am enjoying the touchscreen to access a variety of apps! I love that I can see the weather and calendar right from my fridge! Not only that, I can check what is inside our fridge right from the screen! The fridge is so roomy! I am so excited to have such a huge fridge! We definitely have plenty of freezer space too. I am excited to have an ice maker! It makes two different types of ice! The Beverage Zone/Center is convenient too! As a mom, I appreciate the Fingerprint Resistant Stainless Steel! The fridge is so sleek looking, I can quickly wipe down the outside! I love the AI Vision! It allows me to see what is inside. The fridge shows me what I need to restock on!

[This review was collected as part of a promotion.] The Samsung Bespoke AI hub plus vision Family Hub Refrigerator is a cutting-edge addition to any modern kitchen. This appliance seamlessly blends innovative technology with customizable design, catering to the unique needs of every household. One of the standout features of this refrigerator is its AI-generated capabilities, which adapt to the user's preferences and habits over time. Through advanced machine learning algorithms, the refrigerator learns the family's food preferences, suggests recipes based on available ingredients, and even helps with meal planning and grocery shopping. AI vision captures what’s in the refrigerator and what’s going to expire within few days if not used. Through vision AI recognizes the food going in and even out so you can see what’s in your fridge before next grocery shopping. It also generates recipes according to ingredients available in your fridge The Family Hub interface is intuitive and user-friendly, providing easy access to a wide range of functions and applications. From managing calendars and to-do lists to streaming music and videos, the refrigerator serves as a central hub for family communication and entertainment. In terms of storage and organization, the refrigerator offers ample space and flexible shelving options to accommodate groceries of all shapes and sizes. The adjustable temperature zones ensure optimal freshness and preservation of food items, while the built-in water and ice dispenser adds convenience to everyday life. Overall, the Samsung Bespoke AI Generated Family Hub Refrigerator delivers on both style and functionality, making it a standout choice for tech-savvy households looking to elevate their kitchen experience.

[This review was collected as part of a promotion.] I got this delivered about 20 days back and it has been performing as portrayed on the website. Haven’t had any issues so far. The touch screen works great without any lag although I haven’t tested it too deep. Makes the kitchen look more aesthetic.

[This review was collected as part of a promotion.] I've waited three years to purchase this refrigerator. When we moved into our new place, we continued using the previous Samsung model, anticipating that they would come out with a newer version, which they did, but it only came in one color. Finally, this model came in a color that was attractive for our property. I've had this refrigerator for almost two months, and I absolutely love it. Every opportunity I get, I explore some of the amazing features it has. I'm extremely satisfied with my purchase.

[This review was collected as part of a promotion.] Flex zone is an accurate description of this fridge! The shelves are perfect for all types of foods and product. Beverage zone has enough room to include a couple of drinks and bottles. The pitcher is a nice touch to make tea or fruit infused water! The freezer has enough room to fit a bunch of frozen goods and the option to use the other space as a fridge or freezer helps immensely. In love with the dual ice maker as I can use ice that fits the needs! Big ice for mixing drinks and small ice to keep my drink chilled for a while. The family hub also allows me to keep track of the filter and order it straight from the screen. It is like having a huge tablet attached to the fridge with many customization. Smarthings app allows me to turn on settings straight from the phone. I can let it know to make more ice, or send photos to have as background. I am able to fit so much food and drinks with ample space with the layout of the shelves. Overall an amazing amount of features and we cannot imagine life without it.