Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub forMember photos









+279 images
Great fridge
[This review was collected as part of a promotion.] The fridge is very roomy and gets super cold! The ice maker is great and makes loads of ice. I especially like the pitcher of water as I am often in a rush and want to quickly pour my water into a container. The digital screen has been very handy and even connects to our washer/dryer! The set up was extremely easy and we’ve had no issues. The design is sleek and very modern looking. We did need to add some small organizational shelves for our smaller items such as cheeses and sandwich meat as we used to keep those in a drawer in our last fridge and the large shelves that come with this fridge are too much room for these small items. Overall I love the fridge and I have no complaints.
My New Favorite Style of Fridge
[This review was collected as part of a promotion.] The flex 4 door style Samsung offers is our new favorite, even better than a French door. Our previous fridge was a side-by-side and came with the house and we could not wait to upgrade. We were able to fit everything we had in our side-by-side into this fridge, and we still have a lot of useable space. The freezer was the most noticeable. I thought that we would have less room below due to the dual door design, but it’s the opposite. The roll out shelves and drawers in these compartments allow you to really organize your freezer. I feel like I have a ton of useable space down there and that’s after we emptied the other overloaded freezer into it. We think the bottom right will be an awesome mini fridge for the kids to easily get into until they are taller. We love the dual ice makers, but it has taken a bit of getting used to as we normally have always had in-door ice and water. Our kids like the Ice makers down low with a scoop they can use. We love the auto fill pitcher in the beverage station. Makes filling those glasses, sippy cups, etc. much faster. I like that it’s all conveniently located behind an outer panel in the door where you can organize other items for quick grab. The auto open doors is the feature that made my wife go WOW! I had to find the setting and turn it on, fine tune the leveling, but once set up... amazing. This fridge has a wonderful very large Ai hub touchscreen that allows you to control a variety of things including temperature of the zones. It scans things with a camera as you put them in and take them out. You can turn this on and off and it works well, but I find myself having to manually enter items names more often than not. I like that I can add expiration dates to the food, and it will help me keep track of what is about to expire. I wish I could see the inside of the main compartment, but the camera will only show remotely the doors and relies on the auto scan to tell me what is in main compartment. Personally, I feel it needs some improvement as I was overwhelmed at first setting it all up, but once I got settled in with it, I realized It could use a lot more apps. I like that I can use my Samsung phone with it easily to stream content though. It definitely is a nice touch to this fridge and I hope to see more apps added down the line. Overall this fridge is a home run for us. Checks a lot of boxes and we are very happy to use it every day. The versatility and features it offers are like none other I have had.
Love my new fridge
[This review was collected as part of a promotion.] Love the sleek look, the stainless steel surface does catch a lot finger prints but it’s very easy to clean. The water hub is inside , I love it a lot, you can also set up auto fill for the pitcher. AI vision makes it easier to organize the food, set an expiration reminder, you get to see what’s inside without opening the doors. I love the duo ice maker, different cube sizes suitable for all kinds of usages. Bins on all four doors, this design gives extra room inside. It cools fast, doesn’t make a lot of noise, with all the app connections it literally feels like I have a phone on the fridge! Also the Smart Things app, if you got multiple devices from them definitely recommend to use it, manage all of them with one click.
Great Refrigerator
[This review was collected as part of a promotion.] I bought this refrigerator three months ago, and I am so happy about it. It is spacious, and the food stays fresh for a long time. I love AI Vision Inside, which automatically recognizes what's in your fridge. That is incredible.
Digital Center of my Kitchen
[This review was collected as part of a promotion.] This year Samsung has outdone themselves in providing refrigerator that is truly fits form and functional for families that makes the daily routine in a busy household a little smoother. The Samsung 2024 Bespoke Refrigerator with AI Family Hub+ and AI Vision Inside (RF29DB9900QD) improves from last years model by adding one touch auto opening top doors for busy hands and AI vison to help keep track of what’s inside the refrigerator. The UV order control system uses UV LED light to kill and contaminates that add to odor and helps keep things fresh longer. The SmartThings app notifies you when the kids leave the door open and allows you to manage all the parameters form the app. I love listing to Spotify on the 32-inch display while I make dinner and keep the kids entertained. The 29 cubic foot volume is plenty for a growing family with room to spare. I really value the configuration options that Samsung provides for optimizing storage. The beverage zone makes easy work to get water with the auto filling pitcher and keeps the visuals clean by concealing it all behind a clean top door. The dual auto ice maker is my favorite feature as it provides two sizes of ice for your drinks and the included scoop is much enjoyed when making smoothies or adding to large containers. Great job Samsung.
Samsung
[This review was collected as part of a promotion.] I often include adjustable shelves, door-in-door designs, and flexible storage solutions like the FlexZone, which allows you to convert compartments between fridge and freezer modes based on your needs. The only issue I have is with the sensor bar when I go to grab the bottom of the fridge; this door opens up.
Poor quality
The model RF28R6301SR looked so great in the store, but it has irate design problems. One major issue is the quality of the plastic of the door shelves. Shelf after shelf broke into little pieces, and the contents crashed and spilled to the floor when the appliance was only a little over a year old. I was told I would have to purchase new, replacement shelves although this is clearly a manufacturer’s defect. . In all my years of purchasing refrigerators, I have had one shelf break. Additionally, there is insufficient room for all items, such as soda and juice bottles. Buyer beware!
Hi there, We can feel your disappointment with this fridge. We are here to help you. The door shelves provide additional space to the fridge, and if not loaded properly, it might cause damage or the shelves to be broken. If you need replacement shelves, you can visit (https://samsungparts.com/). Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148780826), and it will help our team pull up your information. ^Rodel
LIFE SAVER FOR MIDDLE AGE ADULTS
My Samsung Bespoke 4-Door Flex Refrigerator was delivered and professionally installed. From the moment I locked eyes on it, I was in love. First I installed both apps ( Samsung and smart things apps). While in settings turn on both ice makers, AI, Go to the settings and turn on both ice makers and activate the AI feature. The main reason for purchasing this model was the dual ice makers. It was hard for me to find the test button on the ice maker after looking on the quick reference guide and watched a YouTube video and had success. Remember to dump your first couple of ice batches and drain a 1/2 gallon from your water pitcher. You can add fruit, tea bags, or whatever you want to infuse in your water pitcher. My reason for purchasing this model was the dual ice makers. My second was the beavage center. It has two huge bins and holds several drink options. Final reason was it is a computer inside your refrigerator smart technology at its best. It can play music show you cooking video's, update your goggle calendar and email. Never forget importance dates or things when using the AI features. I can go on and on about the best purchase I have made in a long time. I love that you can decide how each door can be used and control the temperature to fit the item's storaged inside. The wider doors and the availability of several door bins allows you to see everything in your refrigerator. The whole family loves this purchase. I received this refrigerator as an discounted incentive.
Futuristic Refrigerator
[This review was collected as part of a promotion.] This is a futuristic refrigerator. Great addition to any kitchen. There’re many features and way to utilize multiple zones. It’s quite silent and compared to my previous Samsung refrigerator it’s energy efficient that I could see in the reality!! Finally, the touchscreen is a nice touch; however I wish it was high resolution like 4K.
Aesthetically pleasing appliance tech!
[This review was collected as part of a promotion.] I've been an IT professional for over 20 years, and I'm still enthusiastic about exploring new technology, from cell phones and cars to appliances. This is my third HUB refrigerator, my second acquired through a promotional campaign, and it's truly outstanding. This latest model has introduced several new features, surprisingly outperforming its predecessors by what seems like three generations. The AI camera efficiently tracks each item I place or remove from the fridge, even suggesting expiration dates based on the type of food—a handy addition I didn't anticipate. The Bespoke Hub refrigerator excels in style, sophistication, and essential technology to keep perishables fresh and frozen items perfectly chilled. Its pull-out freezer drawers offer great organization, and the beverage center behind a hidden door provides a sleek look while staying clean, free from sediment stains that we often see on external water/ice dispensers. The inclusion of a pitcher for instant flavored water is a thoughtful touch, and the choice of both standard and small pebbled ice chips elevates our beverage and cocktail experiences. The HUB’s large exterior screen is a highlight, showcasing artwork or photos beautifully. It also mirrors our Samsung TV’s content, so we don't miss a moment when we’re cooking or gathered in the kitchen. Overall, this fridge is packed with features that meet or exceed expectations, offering great value compared to its retail price. Pros: Ample space with flexible storage options. AI camera that aids in meal planning and grocery tracking. Enhances any kitchen's aesthetics, whether new or old. Convenient beverage station and ice trays. User-friendly tech features on the HUB screen. Cons: The price may be steep for those on a budget; consider last year's model for savings. The deep model protrudes more than counter-depth units, which might not suit all kitchen layouts. (This wasn’t an issue for me but could be for others.) In summary, this refrigerator is a significant upgrade and well worth considering for its advanced features and stylish design.





















