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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars289 ratings289 reviews
  1. 5 stars80% (232)
  2. 4 stars10% (30)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (15)

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Showing 191-200 of 289 reviews
Aug 12, 2024
Kelsytai
5 out of 5 stars review

Amazing refrigerator!

[This review was collected as part of a promotion.] I had been looking at this refrigerator for a long time and am so happy with it. Being able to write down grocery lists, sensory touch to open the doors, being able to play the radio on the refrigerator are some of my favorite things.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Jul 14, 2024
BPosner
5 out of 5 stars review

Tremendous wow factor fridge

[This review was collected as part of a promotion.] This fridge is gorgeous! So much room inside and so easy to organize everything! Love the beverage center! And the Family Hub is so much bigger, sharper and better than our last fridge. A great addition to our kitchen.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
Aug 12, 2024
SamsungLoyalist
2 out of 5 stars review

Finish issues

[This review was collected as part of a promotion.] I did a lot of research and bought this fridge with high hopes and expectations. I have been loyal to Samsung - TVs, all kitchen appliances, washer and dryer. I am disappointed to say that the fridge either came already scratched, or was so easily scratched that me putting a piece of paper on it with a standard magnet caused this damage. I live alone, couldn’t have been anything else. My ten year old fridge didn’t even have scratches like this. I will have to pay for a replacement panel already, less than two weeks in.

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
reply from SEA CARE

Hi there, We understand the significance of a refrigerator's flawless exterior. Let's share with you some tips to prevent further scratches. For reference, I have shared a YouTube video for tips on properly cleaning the fridge's exterior to avoid further scratches. Kindly watch from 2:04 onwards. How to clean your Samsung refrigerator | Samsung US: https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147444522, to help our team pull up your information. Have a great day! ^Chrystel

Apr 12, 2025
Nonickname
1 out of 5 stars review

Poor quality

The model RF28R6301SR looked so great in the store, but it has irate design problems. One major issue is the quality of the plastic of the door shelves. Shelf after shelf broke into little pieces, and the contents crashed and spilled to the floor when the appliance was only a little over a year old. I was told I would have to purchase new, replacement shelves although this is clearly a manufacturer’s defect. . In all my years of purchasing refrigerators, I have had one shelf break. Additionally, there is insufficient room for all items, such as soda and juice bottles. Buyer beware!

Review from Samsung US
Helpful?2V37REY8OI1H17526951317
reply from Samsung Care

Hi there, We can feel your disappointment with this fridge. We are here to help you. The door shelves provide additional space to the fridge, and if not loaded properly, it might cause damage or the shelves to be broken. If you need replacement shelves, you can visit (https://samsungparts.com/). Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148780826), and it will help our team pull up your information. ^Rodel

Mar 26, 2024
BigD23
5 out of 5 stars review

Top of the Line

[This review was collected as part of a promotion.] I'm absolutely delighted with my new Samsung Bespoke refrigerator! From the moment it was delivered, I could tell it was something extraordinary. The ability to customize its design allowed me to perfectly complement my kitchen decor, resulting in a seamless and elegant appearance. Not only does it look stunning, but its performance is also outstanding. The storage capacity is impressive, offering plenty of room for all my groceries and more. The adjustable shelves and compartments make organizing effortless, and I appreciate the versatility it provides for items of various shapes and sizes. One feature I particularly love after using it for a week is its advanced cooling technology, which keeps my food fresh for longer periods. With precise temperature control and even cooling throughout, I no longer worry about items spoiling quickly. Furthermore, the smart features are a game-changer! Being able to remotely control and monitor the refrigerator from my smartphone gives me peace of mind, especially when I'm not at home. In summary, I couldn't be happier with my Samsung Bespoke refrigerator. It's not just an ordinary kitchen appliance; it's a statement piece that enhances both the functionality and aesthetics of my home. I highly recommend it to anyone in search of a top-of-the-line refrigerator that meets all their needs!

Review from The Insiders
Helpful?2V37REY8OI1H17526951317
Apr 17, 2024
nesjes24
5 out of 5 stars review

Beast of a Fridge

[This review was collected as part of a promotion.] This fridge is a beast, seriously none can compare. It has so many features that I don't know where to start. So let's start with the size, it is huge. You can fit a lot inside. It has a space for everything and more. I love the freezer in comparison of my old fridge. I like that I can stack on shelves and even have space on the doors to store items. The AI Family Hub is such a nice addition to the fridge, you can watch stuff or even get recipes when you're in the kitchen. You can also download apps. But the AI Vision is my all time fav, it scans what you put in to keep track of what you have and tracks what you take out. This is helpful for when it's time to replenish groceries. This refrigerator has two separate ice cube bins and a scoop, one for cubed ice and one for my personal favorite, crushed ice. You can connect your fridge to your phone via the Samsung SmartThings app. Anyone will love this fridge and I highly recommend it.

Review from The Insiders
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Sep 9, 2024
DmitriK
5 out of 5 stars review

very nice looking fridge w/ ton of features

[This review was collected as part of a promotion.] We've had this fridge for about a month now and absolutely love it. Family hub option is amazing. The AI thing for food detection .... takes time to get used to using it properly so we turned it off. Wish the flex model came with the family hub and a glass door on the left - seems that you can get glass on the left (no family hub) or family hub, but no see-thru glass on the left.

Review from Samsung US
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May 6, 2024
RichO
4 out of 5 stars review

Big boy

Expensive. AI/camera is "interesting", but way too soon to tell if it'll be of use. AI does not track in/out from doors, freezer, or flex zones. Large size barely fit. Door hinges limited depth that fridge can be set. In my case, to push it against back wall requires door/wall opening to be enlarged (to accommodate door opening). Has anyone considered rethinking door openings? Instead of 'swing' maybe 'pull-out' I-beam w/shelves on both sides?

Review from Samsung US
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Aug 13, 2024
Shop
5 out of 5 stars review

Has 2 ice makers water dispenser inside

[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and we just love it it’s very nice looking does just about everything you want it to do cools good make ice a lot very quiet lots of of room love it color is beautiful.

Review from Samsung US
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Apr 9, 2024
Layuyudegianna
5 out of 5 stars review

BEST FRIDGE IVE EVER OWNED

[This review was collected as part of a promotion.] We have been working on upgrading our kitchen for a couple months this is the cherry on top! I want to start with a big Thank you Samsung for creating this amazing fridge. All in once, I Love THE HUGE screen, the wide shelves, you can seriously anything you want in this fridge I love the fact i can login watch my cameras around the house, I can turn on and off my AC unit i can even play music and watch TV, and much more. The shelves are so spacious, you can actually adjust the height of them, and I love it. I wish there was a (ham and cheese drawer) I can seriously use the Flex zone for it ( but as of today I'm using the right bottom part only for ice cream we just love ice cream ( I even have bananas frozen without the fear that the bananas will get the frozen flavor of meet or anything being in a different side , I just love it!!! , I love the fact that i can turn that into a freezer, or soft freezer, and beverage center anytime I want. I still haven't get used to the AI which i find hard to, because when i put stuff in my pictures come out super blurry, not sure if I'm doing it to fast, I just need to get used to it. its cool to open the app from the grocery store and be able to see what I need i love the fact that I can get new ideas of cooking, recipes, its amazing all this features this fridge offers. I have it on Auto open, so Everytime I slide my hands it opens Automatically but I kind dislike when i need to get ice I pull the door and the fridge doors opens I find this a little annoying, but its just a matter of turn it off I guess. The Ice maker is cool I love that i can offer two types of ice, I find it hard to pull the tray i think would be nice to be able to pull it further out, I don’t like that once the tray is full the ice falls out to the shelve under! Ive found pieces of ice and I don’t like it! the Smart things app is so easy to use, and convenient! I get notifications on my phone when my door remains open for longer just a little reminder to come and close the door, also I like the fact it tells me how much electricity I’m saving every month! overall I LOVE IT

Review from The Insiders
Helpful?2V37REY8OI1H17526951317