Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub forMember photos









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Big boy
Expensive. AI/camera is "interesting", but way too soon to tell if it'll be of use. AI does not track in/out from doors, freezer, or flex zones. Large size barely fit. Door hinges limited depth that fridge can be set. In my case, to push it against back wall requires door/wall opening to be enlarged (to accommodate door opening). Has anyone considered rethinking door openings? Instead of 'swing' maybe 'pull-out' I-beam w/shelves on both sides?
Love my new fridge
[This review was collected as part of a promotion.] Love the sleek look, the stainless steel surface does catch a lot finger prints but it’s very easy to clean. The water hub is inside , I love it a lot, you can also set up auto fill for the pitcher. AI vision makes it easier to organize the food, set an expiration reminder, you get to see what’s inside without opening the doors. I love the duo ice maker, different cube sizes suitable for all kinds of usages. Bins on all four doors, this design gives extra room inside. It cools fast, doesn’t make a lot of noise, with all the app connections it literally feels like I have a phone on the fridge! Also the Smart Things app, if you got multiple devices from them definitely recommend to use it, manage all of them with one click.
LIFE SAVER FOR MIDDLE AGE ADULTS
My Samsung Bespoke 4-Door Flex Refrigerator was delivered and professionally installed. From the moment I locked eyes on it, I was in love. First I installed both apps ( Samsung and smart things apps). While in settings turn on both ice makers, AI, Go to the settings and turn on both ice makers and activate the AI feature. The main reason for purchasing this model was the dual ice makers. It was hard for me to find the test button on the ice maker after looking on the quick reference guide and watched a YouTube video and had success. Remember to dump your first couple of ice batches and drain a 1/2 gallon from your water pitcher. You can add fruit, tea bags, or whatever you want to infuse in your water pitcher. My reason for purchasing this model was the dual ice makers. My second was the beavage center. It has two huge bins and holds several drink options. Final reason was it is a computer inside your refrigerator smart technology at its best. It can play music show you cooking video's, update your goggle calendar and email. Never forget importance dates or things when using the AI features. I can go on and on about the best purchase I have made in a long time. I love that you can decide how each door can be used and control the temperature to fit the item's storaged inside. The wider doors and the availability of several door bins allows you to see everything in your refrigerator. The whole family loves this purchase. I received this refrigerator as an discounted incentive.
Poor quality
The model RF28R6301SR looked so great in the store, but it has irate design problems. One major issue is the quality of the plastic of the door shelves. Shelf after shelf broke into little pieces, and the contents crashed and spilled to the floor when the appliance was only a little over a year old. I was told I would have to purchase new, replacement shelves although this is clearly a manufacturer’s defect. . In all my years of purchasing refrigerators, I have had one shelf break. Additionally, there is insufficient room for all items, such as soda and juice bottles. Buyer beware!
Hi there, We can feel your disappointment with this fridge. We are here to help you. The door shelves provide additional space to the fridge, and if not loaded properly, it might cause damage or the shelves to be broken. If you need replacement shelves, you can visit (https://samsungparts.com/). Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148780826), and it will help our team pull up your information. ^Rodel
Great fridge
[This review was collected as part of a promotion.] The fridge is very roomy and gets super cold! The ice maker is great and makes loads of ice. I especially like the pitcher of water as I am often in a rush and want to quickly pour my water into a container. The digital screen has been very handy and even connects to our washer/dryer! The set up was extremely easy and we’ve had no issues. The design is sleek and very modern looking. We did need to add some small organizational shelves for our smaller items such as cheeses and sandwich meat as we used to keep those in a drawer in our last fridge and the large shelves that come with this fridge are too much room for these small items. Overall I love the fridge and I have no complaints.
Tremendous wow factor fridge
[This review was collected as part of a promotion.] This fridge is gorgeous! So much room inside and so easy to organize everything! Love the beverage center! And the Family Hub is so much bigger, sharper and better than our last fridge. A great addition to our kitchen.
The Fridge for everyone in the house
[This review was collected as part of a promotion.] We are in love with this fridge! It fits our aesthetic and needs so perfectly. As a big family, we were looking for a fridge that provided substantial space for everyone’s groceries. The freezer has to be one of my favorite features. There’s not only plenty of space to keep meats and meals separate but an abundance of ice too! All of us love that we can play music and videos on the screen or leave important memos without having to search for pen and scraps of paper to remember what we need to shop for. We are truly grateful for the simplicity and abundance this fridge provides for our family. Another feature our family really enjoys is the voice control that opens the doors for you with a simple command. Our son loved that he could tap the outside of the fridge to also command it to open. Makes things so convenient when I’m carrying in groceries. When we open up the fridge, it takes a photo and times and dates it which makes updating your grocery list a lot easier. This fridge just really makes our lives easier with how much it does for us. I love that we can follow up new recipes with the media features. Makes cooking with my family another adventure! I recommend this fridge to anyone who is looking for a spacious refrigerator who could also benefit from a smart fridge that contributes to a fun and versatile experience every time!
FINALLY, a fridge we LOVE
[This review was collected as part of a promotion.] For context, we are a bleeding-edge type of family and this is our seventh refrigerator in 22 years. Not only is this the best refrigerator we've ever had, but it is the first refrigerator we absolutely LOVE. It's the first refrigerator we don't have major complaints about. Every other fridge we've owned (this is our third Samsung in a row) has had some major compromise in the past, like a slow ice maker or tiny water dispenser. This fridge is amazing in every way! We are so in love with it!
A Stylish Addition to Any Kitchen
[This review was collected as part of a promotion.] The Samsung AI fridge is truly a beautiful addition to my kitchen, fitting in perfectly. I adore the Smart Hub screen; it's vibrant, clear, and incredibly user-friendly. The screen's Art Mode adds a stylish touch, and the sound quality is excellent for enjoying music. Additionally, the auto-open door feature is a favorite of mine. However, while I appreciate the concept of AI vision, I found it less practical for my needs. It requires extra attention when placing or removing items to ensure the camera captures them accurately, especially when dealing with items in containers. Despite this, I would still highly recommend this fridge to anyone in the market for one
Love my new fridge
[This review was collected as part of a promotion.] I love my new Samsung refrigerator! It fits perfectly in my space . I am very impressed with the AI vision camera which recognizes the food I am putting in or taking out! After recognizing new food it also tells me with how many days I should consume the fresh produce so that it doesn't go bad. Saves food waste big time. Stainless steel is finger print resistant , my toddler love to use family hub for music , watching videos even drawing .but my fridge will not have any finger print . Also I have unlimited supply of ice as I can scheduled to refill my tray over night.