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Customer reviews for Deluxe Acrylic Mahjong Starter Kit for
Deluxe Acrylic Mahjong Starter Kit
4.4 out of 5 stars
stars169 ratings136 reviews
  1. 5 stars69% (116)
  2. 4 stars14% (23)
  3. 3 stars8% (13)
  4. 2 stars5% (9)
  5. 1 star5% (8)
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Showing 51-60 of 136 reviews
Mar 5, 2026
AMANDA
4 out of 5 stars review

Good starter set

Overall this is a good set for a beginner, it can be expensive to get started. I was disappointed in the racks quality and lack of traditional pusher, and the tiles just aren't quite the same American MAHJ (missing the bird bam and the winds were odd). The mat does rumple so essentially it was an affordable tile set, carrier and I'll sadly have to replace the other items. Maybe I'm picky.

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Jan 20, 2026
Rachel
3 out of 5 stars review

Yellow hard to read and mat just ok

Great set but the yellow tiles are very hard to read. Additionally the mat is a suede-like material and the tiles don't slide well on it. It can also stain with any liquid on it. The mat should be neoprene which is washable and allows the tiles to move easily on it.

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Mar 4, 2026
Reneethe1st
4 out of 5 stars review

JOYC tops in customer service and beautiful set!

Rarely have I encountered a company with such committed and proactive customer service. I had an issue with a few tiles and JOYC Brands provided outstanding and rapid resolution to the mixup. I would buy again from them anytime. The Mahjong set is beautiful. I bought a second one as a gift.

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Feb 17, 2026
Katie
5 out of 5 stars review

Great customer service

The set is beautiful and well made, but I was pretty disappointed that I was missing my red dragons. Based on other reviews, I did what was suggested and contacted the company directly (JoyC) about my missing tiles. Someone from JoyC promptly messaged me back saying that they would be sending me replacement dragons free of charge. Within three days of contacting them, a tracking number was provided. Super happy with their customer service. Highly recommend this brand!!!

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Mar 31, 2026
Sharon
5 out of 5 stars review

Great versatile starter set

This is a beautiful high quality set that includes everything you need to get started with mahjong. One tile had a defect and the company was extremely responsive and had sent me a new one within two days. Highly recommend

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Mar 23, 2026
Rebecca
4 out of 5 stars review

Mismatched tiles

Love the tiles but dislike the soap dragons because they are not the color they should be. The photos show they should be blue but they are an off color like a like tan color.

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Dec 3, 2025
BEN
5 out of 5 stars review

Nice set, not a flimsy starter set.

This is a beginner‑friendly set that includes engraved acrylic tiles, racks with pushers, a foldable mat, dice, chips, and sample hands, all neatly stored in a vegan leather case and bag. Even though the leather isn't real, it really feels like it is and seems durable. everything is high quality and built to last. I like that it includes instructions so if you're a newbie, you can get playing right away

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Nov 21, 2025
John
5 out of 5 stars review

How am I the first to review this?

I'm surprised I am the first one to write a review for this item! First impression is WOW! Picking up the package off the ground post delivery this is a VERY heavy package. This typically would suggest to me that it is made of higher quality materials and not cheap to manufacturer light weight plastics. For starters the carrying bag feels like a very heavy duty leather. The pieces and other components are very colorful, thick, heavy, excellent artwork. I have no idea what the other items are because I have NEVER played this game before or if I have it's been many years and I don't recall. This is an awesome set and now I will have to learn how to play and then teach my daughter as I am certain she will like this! Thanks!

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Jan 4, 2026
Diane
5 out of 5 stars review

Beautiful set; stellar customer service

The Blooming set is beautiful. The tiles are easy to read and the mat and carrying case and bag are really nice! I was missing the red dragons (the tiles were blank) but as another reviewer suggested, I reached out to the seller customer service and they literally responded within minutes and are shipping me a set of red dragons. Their service was beyond excellent. I can't wait to play with this set!

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Dec 30, 2025
SALLY
5 out of 5 stars review

Awesome Customer Service

Tiles are great quality and the colors are pretty. There was a bit of a smell when I first opened but after I opened everything it was gone. Good quality and well made. I was missing 4 tiles (4 repeat tiles were in the set instead) but I reached out to the company. I have to say their Customer Service gets another 5 stars. I not only received a response with in the hour, the next day I woke up to an email with a tracking number. He also stated for the inconvenience they added a gift card. There was no need for the GC. I appreciate the quickness, kindness and ease of it. If you are looking for a tile set I would definitely recommend going with this company.

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