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Customer reviews for Deluxe Acrylic Mahjong Starter Kit for
Deluxe Acrylic Mahjong Starter Kit
4.4 out of 5 stars
stars169 ratings136 reviews
  1. 5 stars69% (116)
  2. 4 stars14% (23)
  3. 3 stars8% (13)
  4. 2 stars5% (9)
  5. 1 star5% (8)
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Showing 41-50 of 136 reviews
Jan 29, 2026
TRACY
3 out of 5 stars review

Good set but not great

The rules are beautiful and easy to read. However, the 2 piece pusher is hard to use and the mat feels like a suede material so the tiles do not slide in the mat. Carry case and bag are great. Overall, good set but I'm buying a different mat and racks.

Helpful?6O99SYKCY5LT17500374065
Feb 28, 2026
Melissa
5 out of 5 stars review

Beautiful, High-Quality Set

Absolutely beautiful, high-quality set. My original order was missing a few pieces but I reached out directly to the manufacturer (JoyC) and they couldn't have been more responsive or helpful. I received the tiles within a few days. I have never seen a set this beautiful or this high quality for such a reasonable price. I ordered a second to give as a gift!

Helpful?6O99SYKCY5LT17500374065
Jan 24, 2026
MH
5 out of 5 stars review

Beautiful Set!

Love this set- it is so pretty and the mat is so cute! Also my set was missing the red dragons so I contacted the company and they mailed them the same day! The bag it comes with is perfect - my only complaint would be that I like my other racks better because they have the pusher connected (though they are longer so they don't fit in this cute bag) Highly recommend!!

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Feb 23, 2026
SANDRA
5 out of 5 stars review

Beautiful Set, Great Customer Service from the MFG

I ordered the Blooming set and it is beautiful! Some reviewers mentioned that their sets were missing the 4 red dragons. Mine was, too. But I did not want to return the set, so I contacted the manufacturer using the contact form on their website (JoyC, I found them on Google) and they could not have been nicer or more apologetic. They said there was a problem with one run of that set, and they mailed me the missing dragon tiles that same day! (They even emailed the tracking number.) I sent them a photo so they would know the tiles were blank, but they didn't even ask for that. Would it have been easier if all the tiles were included from the start? Yes, but the set is so pretty that to me it was worth a bit of effort to be able to keep the set. By the way, this set sells for $249 on JoyC's website as well as a couple other places, so this is a very good deal. The tiles are thick and heavy and the pictures don't do them justice. The mat is very pretty and seems to be of good quality. The racks and pushers don't attach together like most racks/pushers, but that isnt really a problem.

Helpful?6O99SYKCY5LT17500374065
Mar 4, 2026
Reneethe1st
4 out of 5 stars review

JOYC tops in customer service and beautiful set!

Rarely have I encountered a company with such committed and proactive customer service. I had an issue with a few tiles and JOYC Brands provided outstanding and rapid resolution to the mixup. I would buy again from them anytime. The Mahjong set is beautiful. I bought a second one as a gift.

Helpful?6O99SYKCY5LT17500374065
Feb 18, 2026
APope
5 out of 5 stars review

Missing Dragons-Fixed ASAP

Bought the Blossom set. Love th pink back of tiles. Red dragons were blank. I emailed Joyc.com - the manufscturer- on the “contact us” page, they emailed me back within the day and shipped out new dragon tiles the next day at no cost. Super customer service!! Beautiful set with nice bag and colorful mat that is not distracting in th middle. Note-the racks do not have attached stretchers. They are separate acrylic sticks to use for both American and Chinese mahjong. This is in the description.

Helpful?6O99SYKCY5LT17500374065
Mar 2, 2026
Angi
5 out of 5 stars review

Gorgeous set and great customer service

These oversized tiles are absolutely gorgeous! Somehow, my set was missing red dragons. When I reached out to the manufacturer, they sent out replacements right away, and I received them very quickly. Their customer service was fantastic. The only thing I wish was different is that I wish the mat was rolled instead of folded because you do have to let the mat smooth out.

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Feb 8, 2026
Tyler
5 out of 5 stars review

Beautiful Majong Set with Mat - Classy

I absolutely love love this set - It has everything you need to play and the fact that there is a mat in the set is such a nice touch - to minimize the noise. It is high quality - very durable and the color is vibrant. I was beyond thrilled when opening this set and playing with it. Highly recommend!!!

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Jan 20, 2026
Rachel
3 out of 5 stars review

Yellow hard to read and mat just ok

Great set but the yellow tiles are very hard to read. Additionally the mat is a suede-like material and the tiles don't slide well on it. It can also stain with any liquid on it. The mat should be neoprene which is washable and allows the tiles to move easily on it.

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Mar 10, 2026
LISA
5 out of 5 stars review

Amazing set and company

I cannot say enough amazing things about this set, but even more impressive is their customer service. I reached out to JoyC because the mat I received had some color transfer on the white design on the mat making it look patterned pink. They quickly responded, within 2 hours, apologized and sent a replacement mat. Unfortunately, this replacement mat had the same issue when I received it. I reached out to JoyC again and they replaced the mat a second time with a different design. I love the set. It is high quality and has everything needed to start playing I recommend this set to all of my friends!

Helpful?6O99SYKCY5LT17500374065