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Customer reviews for Deluxe Acrylic Mahjong Starter Kit for
Deluxe Acrylic Mahjong Starter Kit
4.4 out of 5 stars
stars169 ratings136 reviews
  1. 5 stars69% (116)
  2. 4 stars14% (23)
  3. 3 stars8% (13)
  4. 2 stars5% (9)
  5. 1 star5% (8)
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Showing 31-40 of 136 reviews
Jan 20, 2026
Rachel
3 out of 5 stars review

Yellow hard to read and mat just ok

Great set but the yellow tiles are very hard to read. Additionally the mat is a suede-like material and the tiles don't slide well on it. It can also stain with any liquid on it. The mat should be neoprene which is washable and allows the tiles to move easily on it.

Helpful?6O99SYKCY5LT17500374065
Feb 17, 2026
Katie
5 out of 5 stars review

Great customer service

The set is beautiful and well made, but I was pretty disappointed that I was missing my red dragons. Based on other reviews, I did what was suggested and contacted the company directly (JoyC) about my missing tiles. Someone from JoyC promptly messaged me back saying that they would be sending me replacement dragons free of charge. Within three days of contacting them, a tracking number was provided. Super happy with their customer service. Highly recommend this brand!!!

Helpful?6O99SYKCY5LT17500374065
Jan 31, 2026
MahjMom
5 out of 5 stars review

10/10

Ignore the haters, these are a fantastic value option! Chunky, heavy feel tiles, decent mat and racks. The bag does look a little cheaply made but if you are looking for a value option this is it!! The pushers are not attached to the racks but this does not impact play!

Helpful?6O99SYKCY5LT17500374065
Feb 6, 2026
Karen
5 out of 5 stars review

Joy C has Great Customer Service

My nieces gave me the set for Christmas and I love the feel and grade of the tiles. Not super fond of the mat, but realized I did not have the red dragons. It was so easy to contact customer service and within seven business days I had all four red dragons. They're a great company to work with and the product is excellent. Will not hesitate to purchase another set from this company.

Helpful?6O99SYKCY5LT17500374065
Jan 29, 2026
Taylor
1 out of 5 stars review

Missing red dragons

Set arrived in all materials look nice, but was missing the four red dragons in the cracks set. Where they should've been were 4 blank tiles. Without these pieces, you can't correctly play the game, and I didn't want to write "Red Dragon" in sharpie on the blanks.

Helpful?6O99SYKCY5LT17500374065
Feb 1, 2026
Momof2
5 out of 5 stars review

Great Starter Set

I really like this set! The tiles are beautiful and the mat matches very well. When I opened the set I was a little worried about the quality because the seam on the bag that holds everything was not sewn together very well. In addition when I unzipped the smaller pouch that the tiles stay in, there was a strange black residue on the inside. Before returning the set to switch it out, I contacted the manufacturer and new bags were sent to me within a week! It is a cost effective way to start playing!

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Feb 28, 2026
Melissa
5 out of 5 stars review

Beautiful, High-Quality Set

Absolutely beautiful, high-quality set. My original order was missing a few pieces but I reached out directly to the manufacturer (JoyC) and they couldn't have been more responsive or helpful. I received the tiles within a few days. I have never seen a set this beautiful or this high quality for such a reasonable price. I ordered a second to give as a gift!

Helpful?6O99SYKCY5LT17500374065
Jan 29, 2026
TRACY
3 out of 5 stars review

Good set but not great

The rules are beautiful and easy to read. However, the 2 piece pusher is hard to use and the mat feels like a suede material so the tiles do not slide in the mat. Carry case and bag are great. Overall, good set but I'm buying a different mat and racks.

Helpful?6O99SYKCY5LT17500374065
Jan 24, 2026
MH
5 out of 5 stars review

Beautiful Set!

Love this set- it is so pretty and the mat is so cute! Also my set was missing the red dragons so I contacted the company and they mailed them the same day! The bag it comes with is perfect - my only complaint would be that I like my other racks better because they have the pusher connected (though they are longer so they don't fit in this cute bag) Highly recommend!!

Helpful?6O99SYKCY5LT17500374065
Mar 4, 2026
Reneethe1st
4 out of 5 stars review

JOYC tops in customer service and beautiful set!

Rarely have I encountered a company with such committed and proactive customer service. I had an issue with a few tiles and JOYC Brands provided outstanding and rapid resolution to the mixup. I would buy again from them anytime. The Mahjong set is beautiful. I bought a second one as a gift.

Helpful?6O99SYKCY5LT17500374065