The set is beautiful and colorful. It gives off vibes of happiness. I love the colors and fabric of the carrying/storage bag. I love the colors and weight of the tiles. Some people may have a hard time seeing the yellow pictures on the tiles. I love the design and colors on the mat, but I wish the mat included the basic instructions of the Charleston and the basic instructions of the game like so many other mats available on the market. The instructions on the mat are good reminders for beginners. In addition, I wish the pushers came attached to the racks. It is a tad bizarre to me that the pushers are separate. I will keep the set. I received it as a gift. Given that this set is missing the named features which are available with lesser expensive sets (almost half the price), I think the price is too high.

This is my first mahjong set, and I love that it includes beautiful tiles, a mat, the racks, the tile pushers, a tile bag, and a larger bag to carry the whole set. The box also has a QR code on the packaging that takes you to a website with short, straightforward videos that explain the basic rules of American mahjong, including the Charleston. The maker of this product is also super helpful if you have an issue. I played mahjong with the set a few times and noticed a hairline crack inside one of the acrylic tiles. Within just minutes of my emailing to ask about a replacement tile, the maker of the set had a new tile on its way to me and sent me a tracking number. Highly recommend this mahjong set!

Such a fun, cute and colorful mahjong set. JoyC customer service is stellar. A few of my tiles had some issues with the paint flaking off and they sent me replacement tiles super quick and easy.

I really like this set! The tiles are beautiful and the mat matches very well. When I opened the set I was a little worried about the quality because the seam on the bag that holds everything was not sewn together very well. In addition when I unzipped the smaller pouch that the tiles stay in, there was a strange black residue on the inside. Before returning the set to switch it out, I contacted the manufacturer and new bags were sent to me within a week! It is a cost effective way to start playing!

The tiles are beautiful, and feel nice in your hand. The customer service from the company is exceptional! The mat had air bubbles I it, which were sealed in during the machining process. The company responded quickly and is sending a replacement mat. I will update the review if expectations are not met

The set is beautiful and well made, but I was pretty disappointed that I was missing my red dragons. Based on other reviews, I did what was suggested and contacted the company directly (JoyC) about my missing tiles. Someone from JoyC promptly messaged me back saying that they would be sending me replacement dragons free of charge. Within three days of contacting them, a tracking number was provided. Super happy with their customer service. Highly recommend this brand!!!

Beautiful tiles. Was able to the Blooming when they were temporarily discounted online. Like others I was missing the red dragons. I emailed the manufacturer and they responded within minutes. They sent the replacements within a few days. Amazing customer service.

I ordered the Blooming set and it is beautiful! Some reviewers mentioned that their sets were missing the 4 red dragons. Mine was, too. But I did not want to return the set, so I contacted the manufacturer using the contact form on their website (JoyC, I found them on Google) and they could not have been nicer or more apologetic. They said there was a problem with one run of that set, and they mailed me the missing dragon tiles that same day! (They even emailed the tracking number.) I sent them a photo so they would know the tiles were blank, but they didn't even ask for that. Would it have been easier if all the tiles were included from the start? Yes, but the set is so pretty that to me it was worth a bit of effort to be able to keep the set. By the way, this set sells for $249 on JoyC's website as well as a couple other places, so this is a very good deal. The tiles are thick and heavy and the pictures don't do them justice. The mat is very pretty and seems to be of good quality. The racks and pushers don't attach together like most racks/pushers, but that isnt really a problem.

Love my new mahjong set! My old set was from 1983 so when I saw how pretty this set was, I decided to treat myself and I'm glad I did. I too was missing the 4 red dragons but no problem, I contacted JoyC on their website and within minutes I had a response telling me they would ship them out the next day. Now, that's customer service. The quality of the set is wonderful and I would highly recommend any JoyC products due to that and the excellent customer service!

Beautiful set, Joyc customer service even better. The tile case (so cute) had stitches come undone, they sent me a replacement no questions asked. Last night I noticed one of my dragons had a deep scratch, I wrote them again and a replacement is currently in the mail.