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Customer reviews for Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker for
Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker
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4.2 out of 5 stars
stars
976 ratings886 reviews
  1. 5 stars65% (630)
  2. 4 stars11% (110)
  3. 3 stars9% (88)
  4. 2 stars6% (54)
  5. 1 star10% (94)

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Showing 41-50 of 886 reviews
Jul 11, 2026
Reviewer name: ROIANN
1 out of 5 stars
1 out of 5 stars review

Buyer Beware!

This is my second smart supreme plus Keurig that I have purchased. The first one lasted two months. I knew something wasn't quite right, because every time I used it, it would draw excessive power. Then after using it for the two months, it started tripping the surge protector and then stopped working. So, I returned it to Sam's and bought a replacement, the same item. In the directions, it tells you to run a cleaning before using. I set it up to do that, but had a problem getting it started. When I finally got it started, it immediately overheated and then no power! I won't be purchasing another!

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We’re truly sorry to hear about the repeated issues you’ve faced with your K-Supreme SMART coffee makers. That’s certainly not the experience we want for our customers, and we appreciate you taking the time to let us know. All of our Keurig home brewers come with a one-year warranty, and we’d love the opportunity to assist you directly. Please don’t hesitate to contact our Consumer Care team at 866-901-2739, they’ll be happy to look into this further and help resolve any concerns.

Jun 2, 2026
Reviewer name: Danny
1 out of 5 stars
1 out of 5 stars review

I've had 4 of this exact model because it keeps breaking down. Keurig sends me a new one because it's within warranty (which is the ONLY reason I haven't picked out a different coffee maker). While Keurig's customer service is excellent, the quality of this model of coffee maker is very poor. The latest machine I received a couple of months ago has started exploding the coffee pods causing a big mess.

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We’re truly sorry to hear about the repeated issues you’ve faced with your K-Supreme coffee makers Danny. That’s certainly not the experience we want for our customers, and we appreciate you taking the time to let us know. All of our Keurig home brewers come with a one-year warranty, and we’d love the opportunity to assist you directly. Please don’t hesitate to contact our Consumer Care team at 866-901-2739, they’ll be happy to look into this further and help resolve any concerns.

May 24, 2026
Reviewer name: Carol
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Handy little coffee maker

Easy to use, and makes delicious HOT coffee. I like being able to program favorites.

Review from walmart.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We are glad you are loving your K-Supreme coffee maker, Carol! Thank you for taking the time to share this feedback! Enjoy!

Jun 14, 2026
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The remote option is wonderful.

Very convenient love the coffee it makes.

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We love hearing that your K-Supreme SMART coffee maker is proving its worth! Thanks for brewing the love John!

Jul 3, 2026
Reviewer name: K Johnson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great KCup coffee machine

Love the options, features, 5 prong system is fantastic for kcups

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Thanks for the amazing review! We really appreciate it.

Jun 10, 2026
Reviewer name: Dar
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

New Keurig

Having issues connecting to wifi. No button for "shots" as shown in the picture

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We're are sorry to hear you've had some trouble trying to connect your K-Supreme SMART brewer to our app. Please visit our Support page on the Keurig website for helpful troubleshooting. If you require further assistance, please give our Consumer Care team a call at 866-901-2739.

Jun 9, 2026
Reviewer name: Joyce
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product

I really like it. I can have hotter coffee or stronger coffee

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We’ll happily brew more moments like this Joyce. Thank you for sharing your experience.

Jun 27, 2026
Reviewer name: Heidi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

coffee pot

i don't like all the wifi stuff

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Thank you for taking the time to share your feedback regarding your K-Supreme SMART coffee maker Heidi. We’re sorry to hear it didn’t meet your expectations and will be sure to share your comments with the appropriate team. If you ever need assistance with any of our products, please don’t hesitate to contact our Consumer Care team at 866-901-2739. We are here to help!

May 23, 2026
Reviewer name: Paul E
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very Disappointing

Fails to sense new kcup and requires several tries at times

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Hello Paul, and thank you for your review. We're sorry to hear that you're disappointed with your K-Supreme SMART coffee maker—this is not the experience we strive to deliver. We’d appreciate the opportunity to assist and help improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week, from 7:00 AM to 10:00 PM EST. We look forward to speaking with you.

Jun 11, 2026
Reviewer name: Skip
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Same name, different K-Supreme

Cheap plastic, and you can't use "My K-Cup", forced to but coffee pods.

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Thank you for your feedback. The K-Supreme SMART coffee maker is compatible with the latest model of our My K-Cup Reusable Filter. To ensure a proper fit, please verify that you're using the most current version, which features a hinged lid and an all-gray design. Additionally, be sure not to remove the pod holder from your brewer during use. If you need any assistance with this accessory, our Consumer Care team is available at 866-901-2739 and happy to help.