The Keurig K-Supreme Smart is extremely easy to use (9/10), makes genuinely hot coffee (9/10), and the extra strong setting actually improves flavor without overpromising (8/10). Overall, it's about an 8.5/10. It's simple, consistent, and does what you need quickly!

The Keurig brand of coffee makers is top notch and reliable. This is our second Keurig to own in 15 years. Based on our first Keurig, longevity and consistency in product use made me want to purchase another Keurig. The current model we purchased is more user-friendly as there is a handle on the water reservoir to pull off the coffee pot. You can go to fill up the water at the sink and set it right back down and you're ready to make coffee easily and quickly. The reason we purchased it from Walmart prices or more competitive and I like to support stores that are the best price for what we need to spend on items

Bought as a Birthday present for someone who's old Keurig was dying..She loves the speed of the new machine and variety of drinks it can make,but for 3 weeks now is unable to connect it to the WiFi,which is required to get the extended warranty and be able to remotely operate the machine.. Apparently,the customer service tried multiple times to troubleshoot the problem,but was unable to figure it out..

The TL;DR: the Smart features are overbearing and mostly useless. Comes with Smart features with a connected app that might be handy for some people, but I didn't see myself using. I was hoping the scheduled brew would be useful, but you have to open the app and "activate" the brew. I know this is to make sure there's a fresh pod and a cup to catch it, but "analog" brewers don't require this. It renders the scheduler pointless. You can't schedule a brew for tea because you can only get hot water from the "Hot Water" setting, and that's not available in scheduling on the app. It knows what pods you put into the brewer, and has preset recommended settings for them, which is neat, but then it tracks your usage to then try to sell you more pods (and a subscription). There's now 5 nozzles instead of 1, to control brew strength, which is nice, but if you use self-fill pods, you'll need new ones, and I don't know if any 3rd party pods will work because they'll likely lack a recognizable QR code.

Nice and compact. Easy to refill the canister although it dose not hold a lot. But that make it easier for carrying from sink. Now the down side. The filter cartridge does not fit snug and wobbles. So not sure how much gets past the actual filter. You do not get a pod cartridge to fill your own type of coffee grounds.

Have had 3 keurigs. All have had problems with thermal overload switch malfunctioning. Need to disassemble and using a clip reset thermal overload until it happens again

I've been a long‑time Keurig user, but this product completely missed the mark. The coffee grounds back up inside the pod and end up in the cup, making the coffee gritty and undrinkable. I tried multiple pods just to be sure, and the issue happened every time. Very disappointed in the quality and performance.

I recently purchased this product, but within a week, I encountered issues with the machine giving an error related to insufficient water. Despite the tank being full, the machine refused to brew. I exchanged it for another unit, but it is also currently displaying error messages within less than a week. I may consider returning the product and purchasing a different model from an alternative source.

Smart machine FAILED after less than a WEEK! I never connected it ti WiFi. I wonder if thats why it FAILED! First, spit grounds in my coffee with each and EVERY cup; a few days later, it decided to STOP functioning altogether. My past Keurigs at least lasted maybe two years. NOT a big fan of this trying-to-be high-tech coffee machine. Just need a simple K-Cup machine, NOTHING fancy. Now, don't even get me started on the return process. The machine was on sale at the time of purchase. It's no longer on sale! They were only going to refund the purchase price, which meant that to get a new machine, I would have to pay FULL PRICE! All I wanted was an even EXCHANGE for a functioning machine.

Love the look and size of the Keurig. Constantly messing up a pod or cup of coffee. Set it on 6 ounces to get water out of it and it spits out a tablespoon of water done everything I can for this thing de-scale cleaned it put new filter in. Going to make a cup of coffee and it goes into an error code. Coffee grounds in cup. Very loud and waste too many pods on this. Called Keurig got a second one does the same thing. When it decides to work it makes a great cup of coffee.