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Customer reviews for Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker for
Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker
4.2 out of 5 stars
stars
975 ratings886 reviews
  1. 5 stars65% (629)
  2. 4 stars11% (110)
  3. 3 stars9% (88)
  4. 2 stars6% (54)
  5. 1 star10% (94)

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Showing 1-10 of 886 reviews
Jul 30, 2026
Reviewer name: Minimuffin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Keurig!

Love this Keurig! Nice large water holder. Can move it from the side or to the back whichever is more convenient for your counter. The coffee over ice choice is great. Overall a great Keurig!

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Supreme coffee maker. Happy brewing!

May 3, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Reliable, Hot, and Strong Without the Hassle

The Keurig K-Supreme Smart is extremely easy to use (9/10), makes genuinely hot coffee (9/10), and the extra strong setting actually improves flavor without overpromising (8/10). Overall, it's about an 8.5/10. It's simple, consistent, and does what you need quickly!

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We are glad you are loving your K-Supreme coffee maker! Thank you for taking the time to share this feedback! Enjoy Jenn!

Jun 6, 2026
Reviewer name: Treasea
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good but not great!

Makes good coffee but like other people reported, the smart feature does not work. I personally don't need a smart coffee pot but the notification to connect it to wifi can't be turned off so that is really annoying. I tried every way under the sun to get it to connect just to get the pop up to go away. I started to take it back but it's the only one my Sam's had and it was like $30 off so I feel like I got a good deal on it. Others even at Walmart are more expensive. I like the size of the water reservoir. Has options for sizes and brew strength. Does what I need it to but don't buy it for a smart device! A good coffee pot but Keurig needs to program it where the smart feature can be turned off or at least work.

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We're are sorry to hear you've had some trouble trying to connect your brewer to your Wi-Fi. Please visit our Support page on the Keurig website, we have many videos and articles that you may find helpful. If you require further assistance, our Consumer Care team would be happy to help and can be reached at 866-901-2739.

Mar 4, 2026
Reviewer name: Ned M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Keurig

Bought as a Birthday present for someone who's old Keurig was dying..She loves the speed of the new machine and variety of drinks it can make,but for 3 weeks now is unable to connect it to the WiFi,which is required to get the extended warranty and be able to remotely operate the machine.. Apparently,the customer service tried multiple times to troubleshoot the problem,but was unable to figure it out..

Helpful?1QZ9GWKNUWMS17485961997
Jan 18, 2026
Reviewer name: Coffeeman
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Problems

Have had 3 keurigs. All have had problems with thermal overload switch malfunctioning. Need to disassemble and using a clip reset thermal overload until it happens again

Helpful?1QZ9GWKNUWMS17485961997
Jun 8, 2026
Reviewer name: gamer274
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Defective Product

I recently purchased this product, but within a week, I encountered issues with the machine giving an error related to insufficient water. Despite the tank being full, the machine refused to brew. I exchanged it for another unit, but it is also currently displaying error messages within less than a week. I may consider returning the product and purchasing a different model from an alternative source.

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We’re truly sorry to hear about the repeated issues you’ve faced with your K-Supreme SMART coffee makers. That’s certainly not the experience we want for our customers, and we appreciate you taking the time to let us know. All of our Keurig home brewers come with a one-year warranty, and we’d love the opportunity to assist you directly. Please don’t hesitate to contact our Consumer Care team at 866-901-2739, they’ll be happy to look into this further and help resolve any concerns.

May 14, 2026
Reviewer name: Michael
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Does not Meet Expectations

I've been a long‑time Keurig user, but this product completely missed the mark. The coffee grounds back up inside the pod and end up in the cup, making the coffee gritty and undrinkable. I tried multiple pods just to be sure, and the issue happened every time. Very disappointed in the quality and performance.

Review from walmart.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We value your time and would like to look into the concerns with your K-Supreme coffee maker further Michael. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.

Jun 21, 2026
Reviewer name: Randy T
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Keurig K-Supreme Smart Single Serve K-Cup

Smart machine FAILED after less than a WEEK! I never connected it ti WiFi. I wonder if thats why it FAILED! First, spit grounds in my coffee with each and EVERY cup; a few days later, it decided to STOP functioning altogether. My past Keurigs at least lasted maybe two years. NOT a big fan of this trying-to-be high-tech coffee machine. Just need a simple K-Cup machine, NOTHING fancy. Now, don't even get me started on the return process. The machine was on sale at the time of purchase. It's no longer on sale! They were only going to refund the purchase price, which meant that to get a new machine, I would have to pay FULL PRICE! All I wanted was an even EXCHANGE for a functioning machine.

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Hi Randy, we are sorry to hear that your K-Supreme SMART coffee maker is not working properly. Before you return the unit, we recommend reaching out to our Consumer Care team at 866-901-2739. We will be happy to look into any issues you are experiencing!

Mar 13, 2026
Reviewer name: melanie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Does not brew properly

Love the look and size of the Keurig. Constantly messing up a pod or cup of coffee. Set it on 6 ounces to get water out of it and it spits out a tablespoon of water done everything I can for this thing de-scale cleaned it put new filter in. Going to make a cup of coffee and it goes into an error code. Coffee grounds in cup. Very loud and waste too many pods on this. Called Keurig got a second one does the same thing. When it decides to work it makes a great cup of coffee.

Review from walmart.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Hello Melanie, we are sorry to hear about your experience with your K-Supreme SMART coffee makers. We certainly wouldn't expect this from any of our products. Please reach out to us at 866-901-2739 so our Consumer Care team can look into this further for you.

Jan 23, 2026
Reviewer name: Sunny
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Coffee

Have used Keurig coffee pots for many years. Always had good luck with them. First time purchase of the one cup water dispenser. First one did not last very long. Purchased the second one due to pricing. 49.95 plus tax. Will see how long it works. Will go back to the larger one if it does not last long.

Helpful?1QZ9GWKNUWMS17485961997