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Customer reviews for Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker for
Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker
4.2 out of 5 stars
stars
976 ratings886 reviews
  1. 5 stars65% (630)
  2. 4 stars11% (110)
  3. 3 stars9% (88)
  4. 2 stars6% (54)
  5. 1 star10% (94)

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Showing 31-40 of 886 reviews
Feb 24, 2026
Reviewer name: David from Durham
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

Excellent coffee maker. Large water reservoir and more options for coffee strength. All at Sams' fair prices.

Helpful?1QZ9GWKNUWMS17485961997
Dec 29, 2025
Reviewer name: Pboed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well designed

Love this coffee maker. It has a slim profile and fits in small spaces. Refilling the water tank is the easiest I’ve tried. Perfect size for one or two people.

Review from walmart.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

That's what we like to hear. Happy Brewing!

Oct 2, 2025
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Smart Features aren’t Smart

The coffee maker works fine; however the smart feature keeps telling me it’s offline and check my app and there’s nothing on the app that addresses the problem

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Consumer Care

We're are sorry to hear you've had some trouble trying to connect your K-Supreme SMART brewer to our app. Please visit our Support page on the Keurig website for helpful troubleshooting. If you require further assistance, please give our Consumer Care team a call at 866-901-2739.

Nov 30, 2025
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Coffee maker is failing to to make a cup of coffee and it’s only been 6 months since I bought it. Temp is not hot anymore. Coffee is weak. And the pod reader is not reading the pods.

Review from walmart.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Hi James, we'd be happy to help you with your K-Supreme coffee maker. Simply give our Consumer Care team a call at 866-901-2739 to get started. Thank you for reaching out!

Aug 29, 2026
Reviewer name: Ronald
1 out of 5 stars
1 out of 5 stars review

UNhappy customer.

After less than a month the coffee maker stopped recognizing the Member's Mark K cups. I contacted Keurig and they said that I have to use Keurig "licensed" pods. Why would Sam's Club sell K cups that don't work in the brewers they sell?

Helpful?1QZ9GWKNUWMS17485961997
Oct 7, 2025
Reviewer name: Camper1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacement Keurig received!

Our K supreme smart Keurig quit working about six months after we purchased it. We applied to get a replacement and over a period of about two months after being denied a replacement we were sent a replacement. Thank you Keurig!

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Sep 4, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Why a WiFi on a coffee machine

Own a Keurig before and it finally wore out. Love the old one that was made solid. Keurig K-Supreme Smart Single is cheaply made. Why have a coffee maker with a WiFi? Had problems at first with it making coffee at high heat setting.

Helpful?1QZ9GWKNUWMS17485961997
Dec 8, 2025
Reviewer name: JS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Takes many false starts to finally brew

I don't know if it is designed on purpose to ignore Member's Mark k-cups or was a defective unit, but most of the time it would not recognize that a k-cup was inserted, or once it finally did, it would often say it was a used cup.

Helpful?1QZ9GWKNUWMS17485961997
Nov 3, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

This model is just ok

the cup was going to overflow. Also, it frequently tells me there's a used pod when nothing is in the machine. Needs a manual selection mode. Selectable temperature is great!

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

Thank you for your feedback Marsha. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. We would love the opportunity to look into this further.

Jul 11, 2026
Reviewer name: ROIANN
1 out of 5 stars
1 out of 5 stars review

Buyer Beware!

This is my second smart supreme plus Keurig that I have purchased. The first one lasted two months. I knew something wasn't quite right, because every time I used it, it would draw excessive power. Then after using it for the two months, it started tripping the surge protector and then stopped working. So, I returned it to Sam's and bought a replacement, the same item. In the directions, it tells you to run a cleaning before using. I set it up to do that, but had a problem getting it started. When I finally got it started, it immediately overheated and then no power! I won't be purchasing another!

Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Care

We’re truly sorry to hear about the repeated issues you’ve faced with your K-Supreme SMART coffee makers. That’s certainly not the experience we want for our customers, and we appreciate you taking the time to let us know. All of our Keurig home brewers come with a one-year warranty, and we’d love the opportunity to assist you directly. Please don’t hesitate to contact our Consumer Care team at 866-901-2739, they’ll be happy to look into this further and help resolve any concerns.