Replaced my old Keurig with this one due to the sale at Keurig. The “Smart” feature or internet connection is incredibly unstable, I have had to reconnect to the WiFi in the house at least every 3 days. If I have to do it one more time, I’ll simply leave it disconnected. The “smart” isn’t needed to make coffee. The handle on the water container is a great step forward for my older hands, the old maker required a Kung Fu grip to hold on to. I found that making multiple trips to the sink with a water glass had been a much better solution. I’ve been experimenting with the different settings for strength and heat and can’t really tell that anything makes a difference, even using the exact same K-Cups. So I’ve picked a brew cycle and will likely stick with it until the maker craps out or I do.

I received this warranty replacement, and unfortunately, it literally died in the first few minutes of ownership. I connected it to Wi-Fi and then it started the initial cleansing brew and it said on the screen there’s a problem and it shut down and I could not get it to turn on again. What a piece of junk.

I never thought I would own a Keurig and now I am writing a review about mine. The price was great and after having my first cup of coffee from it, all I can say is,"Mmmmm." It makes even the cheaper brands of coffee taste pretty darn good. And because it's a Smartbrew, it took me a bit longer to figure out how to operate it. But really, you don't have to have WIFI to use it. And the unique filtering system makes tap water taste a whole lot better. At first, I was overwhelmed by the cleaning steps and the do this and that but after the first time, no big deal. I think my coffee even lasts longer by using the refillable pods. Yep, I am very happy I bought the Keurig I did. 😁

I replaced my current Keurig with this model because it took up less space, seemed easier to fill and had brew options that my current one did not. The temp setting was important to me because I like my coffee hot, however, this model does not give me hotter coffee even when set to "max hot". I still have to microwave for 20 sec. And the brew strength doesn't seem any different from my previous model. It does take up less space and is easier to fill, but it feels like a lateral move otherwise. Not really much of an improvement. Don't hate it, but don't love it either.

I purchased one of these that quit working after a few weeks sputtering %26 spitting coffee everywhere. Exchanged it thinking I had just gotten a dud-second will not fill cup spits out an ounce or so %26 quits. I've owned several kheurigs but I'm done. Returning again to find something else.

I love this keurig, instant coffee/water as soon as it's turned on! Easy to operate; no extra bells and whistles.

Bought one of these a couple years ago. It did not even last a year. Luckily I had my receipt and they replaced it. Used the replacement about a year and it has now died. I have an old keurig at my vacation place that still keeps brewing. Sadly I will not buy another one of these keurig machines. :(. I am the only coffee drinker in the house and only brew two to three cups a day. :). I really liked the convenience….. when it worked.

Lasted only six months. Started posting on screen things like: brew cancelled, apologies. Couldn't read even Keurig pods, would brew only one ounce and say enjoy. Would always disconnect from wifi. Takes forever to read a pod and then it gives up and says "Classic Brew" which is code for can't read pod. Contacted support, couldn't get anything but a canned response, useless. Threw it in the garbage.

Bought coffee maker and was broke!

Excellent coffee maker. Makes great coffee and it is easy to use.