This is great Smart Keurig with the customizing features. Love the smaller footprint. CON- I would like complete written instructions. For *smart* users, no issue. I am still learning smart tech. other than that a great Keurig.

The coffee maker works fine; however the smart feature keeps telling me it’s offline and check my app and there’s nothing on the app that addresses the problem

I can’t believe how quickly this heats up and has coffee ready to drink. My only negative is that I can’t get a tall cup under it. I had to tip and hold the cup while coffee brewed.

Absolutely love this coffee maker. The features are amazing especially the iced coffee ability it has as well as the ability it has to remember how you like a specific coffee brewed so you don't have to try and remember.

The WiFi functionality does not work. The main reason I bought it. Other than that device brews coffee. Be aware that reusable cups can not be used with this. Need to pay attention to compatibility reusable cups.

Great Keurig!! I have had 3 different Keirig’s and this is my favorite!!! Ability to change temperature, water size and make iced and regular coffee. Great flavor!

I like how there are lots of options to customize for individual preferences but the brew is much longer than our last Keurig. %26 It won't connect to wifi.

They are making the simple procedure of making a cup of coffee more complicated than has to be.

New machine is slimmer than previous Keurig

Working well. I like the new features.