So far, everything is working as expected and even better. The machine actually knows when there is a used pod inside and will tell you so. The Wi-Fi connection works well and everything is relatively smooth. That being said, the price should not be so high just because the machine connects to Wi-Fi and works with an app but the special makes up for it.

This is a good brewer as have all our Keurig brewers. It is amazing that it identifies which kcup that is put in the machine. The amount dispensed is larger than our last K-supreme so we have to adjust what size cup we brew. My only disappointment is that you cannot just brew hot water.

The brewer is great, the need to connect to wifi seems silly to me, would have preferred not to do that but the operation of the coffee maker is excellent. The auto processing slows the ultimate goal of coffee but we are still getting used to it. I have not tried to create a custom blend yet, that may improve the timing.

I’ve had this for 3-weeks and LOVE IT. I needed to replaced my 10 year old Keurig and the K-Supreme SMART Coffee Maker was a great choice. I love the look, handle on water tank and the ability for me to customize my coffee depending on how I want it. Great choice!

The machine is very slow to detect K cup brand and get ready to brew a cup. I also don't like that if it selects signature blend as it does for most of my flavored coffees, I cannot change a single thing such as making it hotter without selecting every setting and I have no idea what it is has selected as best options! I have found that when I select 10 oz cup, the coffee tastes bitter but if I select 8 oz it tastes fine - except for not being hot enough. I never had this issue with my previous Keuring machines. I think this "Smart" is really trying to be too smart and doesn't make a good cup of coffee

So far I love it!!! I have had it for a couple of weeks now. 😍 It is much quieter than my last Keurig that I've had for about 11 years it still works, I just wanted a new one. This is my second Keurig and my favorite coffee maker ever!!! I am able to adjust the strength to intense and still make 8 oz instead of only 4-6 oz at a time to get the strength I want!! LOVE IT!!!!

Keurig is an excellent coffee maker. It makes perfect cups always. The down side is that the cups are more expensive than regular coffee and the smart part of this maker is rarely used. So paying more for them is not sensible. All in all, the maker is very good and I use it twice to three times a day with no issues.

This was a replacement I bought twe weeks ago and I thought I was getting a similar model to the one I had, but not so. I would like to exchange the unit for the same as I had. This unit is too light and moves all over the counter when i insert a pod. The reservoir is smaller and the ID feature slows the brewing process. I hope to hear from customer service!

You got to love these people, one of the few true companies still left. They honor their product to the fullest, they're a little bit pushy about sending the other item back though. Takes you long to give it to me and you want me to get it back to you quicker than you got it to me. But you got to love these guys.

The replacement process wasn’t pleasant and only having this coffee maker for over a month. My claim was denied twice. The first denial was because they (Keurig) said the serial number didn’t match their records. I sent backup photos to confirm the serial number indeed matched from the original box and the QR code on the back of maker. The second denial was for various reasons from: serial number not found to being purchased used. None of which were valid. Had to send another response attaching the exact photos again and demanding an exact reason for the second denial. Lo and behold, my claim was approved. I did purchase an extended warranty for two years which would not transfer to the coffeemaker replacement, which I believe should have. So, buyer beware and keep everything for over the year. If this replacement goes out before a year, I will not buy another Keurig Coffeemaker.