My old Keurig coffee maker died. I order this new one and was surprised to learn you are expected to have a cell (I-phone or whatever) to run it. No instructions I could find on how to brew a cup of coffee without a phone. We don't have cell service here hence no cell or I-Phone! I winged it and finally got it to brew without a phone although it keeps telling me I'm not hooked up yet. I do like the fact that it actually measures the coffee sizes correctly (the older coffee makers didn't do so good at that). That's really important for brewing flavored coffees, cocoa, etc. Just want you to know that not everybody on this planet has cell service but we still enjoy good coffee!

This is my 4th replacement in less then a year !? I have one of the first keurigs still working. But seems the water pumps on these are absolutely terrible. Everyone ive had wont suck the water then get error message. What pain to have to call for a replacement every 3 4 months

It's slower than I like. Slower than my previous Keurig. I cant use generic pods, which I have a box of 80 that the smart Keurig doesn't brew properly, which was not an issue with my previous Keurig. So I have buyers remorse. Shame on me if I missed in the description you can only use Keurig pods.

They keep replacing the machine but it never works. Sometimes it’ll work for a month before dying and other times it will never work. The SMART capabilities confuse the machine. I would chose a brewer that does not connect to WiFi. If you do connect to WiFi to use Alexa to brew coffee right when I wake up, like I thought I would, remember you have to load and pop the kpod the night before so it goes a bit stale. And often times the brewer won’t brew on command so you get stale coffee that you have to get out of bed for anyways lol

The K-Supreme is a must have. It was easy to set-up. All you have to do is download the app and start customizing the brewing strength, cup size and temperature. I loved to can change the water reservoir from the side to the back. It brews so fast. Ilike that it recognizes the king of k-cup you're using which is amazing. My number one K-cup is the Iced Refresher Strawberry Acai Iced

The machine is very slow to detect K cup brand and get ready to brew a cup. I also don't like that if it selects signature blend as it does for most of my flavored coffees, I cannot change a single thing such as making it hotter without selecting every setting and I have no idea what it is has selected as best options! I have found that when I select 10 oz cup, the coffee tastes bitter but if I select 8 oz it tastes fine - except for not being hot enough. I never had this issue with my previous Keuring machines. I think this "Smart" is really trying to be too smart and doesn't make a good cup of coffee

I was hoping for a coffee maker that was more intuitive and mindless to operate like most technology today. The instructions were the worst I ever came across. A coffee maker should be a pretty basic item to setup and yet there wasn’t anything simple or intuitive about this machine. The instructions didn’t even provide basic pictures for you to follow along in case the written instructions were lacking. In this case both the written instructions and the pictures were horribly written. I ended up finding a YouTube tutorial and it was a breeze from there. The instructions were so bad that they made no mention of how to move the water reservoir from the side to the back or even that this was an option. Had I not noticed this on the website before I ordered it I would’ve never known you could do this. Once I had it set up I tried making a cup of coffee and again this wasn’t an intuitive task like it should be. The symbols on the machine don’t make much sense so once again I found myself having to watch a YouTube video and it was easier. Overall it makes a decent cup of coffee but I don’t think it’s worth the added money for this so called “smart coffee maker”. If my old machine still made coffee hot I wouldn’t have upgraded to this one and if I knew what I know now I would’ve just upgraded to the new version of my old Keurig coffee maker. I don’t think it’s smart capabilities are worth it mostly because it’s not that smart. I like Keurig coffee makers but I wouldn’t recommend this machine.

Nice and compact, it looks great on the counter and I LOVE having so much more control over the brewing of my coffee. The water tank is much easier to fill with a handle and it sits nicely in its spot. Being able to set my brewing preference is easy on the machine itself bit it is also fun to do it on the app and being able to save it as a Favorite is great.

With my first Keurig breaking, I was happy with how quick a new one was sent to me, but now I am having a whole other issue with the replacement. When I put my K cup in and close the lid the options to brew do not appear and I have to open and close the lid multiple times before it recognizes there's a k cup pod in there. Very disappointed. If it's not one thing it's another.

We previously owned a Keurig 2.0 brewer which performed flawlessly for more than 8 years! Lately, the brew temperature started to decrease. After 8 years service, the heater element no doubt was "worn" out. As a replacement ,we purchased the K-Supreme SMART. What an upgrade. It allows to adjust all aspects of the brew and recognizes the K-cup product you are using. The test of my brews are all outstanding and hot. I need to try the ice coffee brew. It's incredible what technology can do to improve a cup of coffee! Thanks Kuerig!