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Customer reviews for Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker for
Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker
4.2 out of 5 stars
stars
964 ratings878 reviews
  1. 5 stars65% (625)
  2. 4 stars11% (109)
  3. 3 stars9% (87)
  4. 2 stars5% (51)
  5. 1 star10% (92)

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Showing 131-140 of 878 reviews
Oct 28, 2023
Unsatisfied Customer NY
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as expected

I received this coffee pot and it isn’t as I expected. I had the plus and I needed one for work and and I tried this one. The coffee isn’t hot and the water canister is so small. Constantly need to fill the water. This is one of the first times I am disappointed with a pot from Keurig.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Consumer Care

Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme SMART coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!

Jul 29, 2023
Hawem
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Interesting concept, but...

The Brewer is not able to confirm that a cup is present. Scheduling a brew does not help when you still need to confirm that a cup is present. On the other hand, if you ask Alexa to start a brew, the Brewer will proceed whether there's a cup there or not. Alas, the drip tray barely holds 8 oz. The Brewer is overly complicated and slow. You have to wait for the Brewer to identify the coffee pod and then it takes a couple of button presses to start the brew. The Keurig App is too slow to be useful. Smart delivery is marginally convenient. I like the flat top of the Brewer, since I can place the coffee pods on top to save space. I like the ability to put the water reservoir behind the Brewer since, that also saves space.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Consumer Care

Thank you for sharing your review and feedback. We will pass along your comments to the appropriate teams. If you ever need any assistance, please feel free to reach out to our Consumer Care team at 866-901-2739.

Mar 26, 2024
Joan 2024
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Definitely a step up from the regular serve coffee

I LOVE the K-Supreme® SMART Single Serve Coffee Maker. Definitely a step up from the regular serve coffee maker. The benefits are a larger cup serving, options for stronger coffee, higher heat of water, and best of all is the favorite save feature for your selections.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Jul 25, 2023
Tika36
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing buy and so easy

This brewer is so easy to use and convenient with connecting to your phone. You can set it to brew at whatever time you need. I like that it has a reminder feature that will notify you just in case you don’t have the mug in place or decide you don’t want to brew at that time. It’s extremely convenient and very user friendly. I do wish that the auto-brew feature was is in the Brew button, rather than going to “My Brewer” and then scheduling it.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Consumer Care

We're so glad to hear you are enjoying all the SMART features of your new Keurig coffee maker! Happy Brewing!

Apr 5, 2025
Cobra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Great Addition to Our Home: Keurig K-Supreme

This Keurig K-Supreme Smart Coffee Maker has been a fantastic addition to our home. It seamlessly detects K-pods and automatically sets the recommended brewing settings, thanks to its innovative BrewID technology. The ability to adjust strength, temperature, and other settings ensures everyone in the family can customize their perfect cup. Setting up the WiFi connection was straightforward, allowing us to schedule brews and manage smart reorders easily. One of the standout features is the compatibility with refillable K-pods, which lets us use our favorite coffee grounds. For those concerned about plastic waste, the recyclable pods offer a more sustainable option. Overall, the entire family loves using it, and it’s been a great investment for our kitchen. Highly recommended!

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Jul 23, 2024
GoneALot
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Replacement coffee maker has issues

This coffee maker was a replacement for a unit i had for less than 120 days. The original coffee maker was black, but it was not in inventory and I had to settle for a grey one or wait for an extended time. Due to errors on Keurig's part it took over two weeks to get the replacement. I had to invest in another coffee maker to cover the two week period. The replacement unit often "locks up" and says wait on the display, only way I found to get it to work is unplug it and then plug it back in. I have been a Keurig use for over 25 years, but I find the quality and support is sadly lacking on Keurig's part. When working the coffee maker is okay, but I will hesitate to purchase another Keurig.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Jul 25, 2025
Jankend
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good maker

I haven't used this maker yet as I got it since the one I have like it is starting to give errors so it is likely on it's last leg. This machine has a smaller footprint than some other models and it is easy to refill the water tank. Make good coffee quickly.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Consumer Care

Thank you for sharing your review with us. We appreciate the feedback.

Mar 8, 2025
Ellen206
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Coffee is great, WiFi does not connect

Impossible to connect to WiFi. Been trying to do it for weeks, always gets to last step and then says “connection lost try again”. Incredibly frustrating. And I have the fastest speed, strongest signal WiFi. I hate that there’s a supposed feature that I cannot utilize.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Sep 5, 2023
Mister Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kurieg Warranty

The warranty dept experience was completely over the top. I was expecting a bit of a hassle in getting my coffee maker replaced but the people at Kurieg made painless and easy. I would recommend Kurieg to anyone. I have purchased several over the years but this is the first time I had a problem. After my most recent experience I will recommend Kurieg to anyone. Thanks for being a quality product and backing it up

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Jun 8, 2023
deafox
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Trying to be too smart!

The machine is very slow to detect K cup brand and get ready to brew a cup. I also don't like that if it selects signature blend as it does for most of my flavored coffees, I cannot change a single thing such as making it hotter without selecting every setting and I have no idea what it is has selected as best options! I have found that when I select 10 oz cup, the coffee tastes bitter but if I select 8 oz it tastes fine - except for not being hot enough. I never had this issue with my previous Keuring machines. I think this "Smart" is really trying to be too smart and doesn't make a good cup of coffee

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Consumer Care

This is not the experience we would like you to have with your K-Supreme SMART coffee maker. We would love to look into this further for you and kindly request that you reach out to our Consumer Care team at 866-901-2739. We are here to help!