Warranty replacement. Wi-Fi won’t work due to outdated software. Fourth replacement in less than two weeks. Tried to get another replacement but told my coffee maker did not qualify because it was not in warranty. I attempted to get a replacement the same day it was delivered. To summarize: first replacement no Wi-Fi due to software. Second replacement same thing. Third replacement received a non smart coffeemaker. Fourth replacement WiFi won’t work- software. All the software problems verified by Keurig call center when I reached out for help. All this for a smart coffee maker, less than a year old, that just stopped working.

The water reserve should be bigger. We had a Kcup Supreme Plus machine before this one. it was much much sturdier than this one and had a bigger water reserve. The price was great and we are enjoying our coffee. I can't give this 5 stars because of the water reserve

I purchased this in white thinking, how fabulous, a white coffee maker with my white cabinets. Sadly, the cord IS BLACK.. THIS DOES NOT MAKE GOOD DESIGN SENSE!!!. The plastic used is not the same quality as any of my other, previously purchased kuerigs. It is loud and often leaves coffee grounds in my coffee.

The machine is very slow to detect K cup brand and get ready to brew a cup. I also don't like that if it selects signature blend as it does for most of my flavored coffees, I cannot change a single thing such as making it hotter without selecting every setting and I have no idea what it is has selected as best options! I have found that when I select 10 oz cup, the coffee tastes bitter but if I select 8 oz it tastes fine - except for not being hot enough. I never had this issue with my previous Keuring machines. I think this "Smart" is really trying to be too smart and doesn't make a good cup of coffee

I’m so pleased I purchased this brewer. My coffee is so rich and delicious. It’s so much easier for me to fill the reservoir now with the handle on the side as well. Being connected makes my whole coffee buying experience easy and very convenient. And I really like the easy operation of this brewer. Very satisfied Keurig customer here! I’d recommend it in a flash.

This Keurig K-Supreme Smart Coffee Maker has been a fantastic addition to our home. It seamlessly detects K-pods and automatically sets the recommended brewing settings, thanks to its innovative BrewID technology. The ability to adjust strength, temperature, and other settings ensures everyone in the family can customize their perfect cup. Setting up the WiFi connection was straightforward, allowing us to schedule brews and manage smart reorders easily. One of the standout features is the compatibility with refillable K-pods, which lets us use our favorite coffee grounds. For those concerned about plastic waste, the recyclable pods offer a more sustainable option. Overall, the entire family loves using it, and it’s been a great investment for our kitchen. Highly recommended!

This was a replacement for my smart brewer that stopped working. I was Unable to program it anymore. I really Got spoiled being able to have a cup of coffee waiting for me when I got out of bed. The bonus is it makes a great cup of iced coffee savings in my pocket

A. it's quicker to brew , that's a good thing, B. Not allowed to have same color, only choice was white or black....boo C. Last one connected right away to my wifi- this one has yet to connect, despite several attempts. not happy with that, D. Does not recognize my rinse pod as a rinse pod

Just upgraded from the K40 to this and loving it! I love the smart feature. The fact that it tells me when there's a used pod is great, cause sometimes I think I put a new one in when I didn't. I love being able to brew some coffee from my phone if I'm running home quick, not to mention in the mornings. You can actually tell the difference in brew strength, which is great. Definitely recommend!

Impossible to connect to WiFi. Been trying to do it for weeks, always gets to last step and then says “connection lost try again”. Incredibly frustrating. And I have the fastest speed, strongest signal WiFi. I hate that there’s a supposed feature that I cannot utilize.