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Customer reviews for Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker for
Keurig K-Supreme Smart Single Serve K-Cup Pod Coffee Maker
4.2 out of 5 stars
stars
964 ratings878 reviews
  1. 5 stars65% (625)
  2. 4 stars11% (109)
  3. 3 stars9% (87)
  4. 2 stars5% (51)
  5. 1 star10% (92)

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Showing 121-130 of 878 reviews
Dec 22, 2024
LSalisbury
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

You NEED 2.4 GHz network 😡 5 GHz doesn’t work

Wish I had read the description better. I have tried EVERYTHING to connect it to WIFI and nothing works. The Keurig still works just fine you just don’t get the options that come with the WIFI. I bought it as a package deal so I got it for a good price otherwise I would have returned it.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Jul 29, 2023
Hawem
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Interesting concept, but...

The Brewer is not able to confirm that a cup is present. Scheduling a brew does not help when you still need to confirm that a cup is present. On the other hand, if you ask Alexa to start a brew, the Brewer will proceed whether there's a cup there or not. Alas, the drip tray barely holds 8 oz. The Brewer is overly complicated and slow. You have to wait for the Brewer to identify the coffee pod and then it takes a couple of button presses to start the brew. The Keurig App is too slow to be useful. Smart delivery is marginally convenient. I like the flat top of the Brewer, since I can place the coffee pods on top to save space. I like the ability to put the water reservoir behind the Brewer since, that also saves space.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Consumer Care

Thank you for sharing your review and feedback. We will pass along your comments to the appropriate teams. If you ever need any assistance, please feel free to reach out to our Consumer Care team at 866-901-2739.

Mar 15, 2024
Brandon3
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Mine does not work

I got this since there was a nice deal. However, now I see why this was on sale, because this is the worst coffee maker I have ever owned. This one will brew for about 2 seconds and then fails. I'm not sure what the issue is but I will be returning this. Also, the water reservoir does not mount to the coffee maker, so it is not secure so it is very flimsy.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Apr 3, 2025
K Shaner
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

K supreme replacement

This is my second warranty replacement and so far it works great. It’s a step up in design k supreme smart coffee maker. I hope it lasts longer than my first two supreme makers. The replacement process was very convenient and fast. I commend Keurig for their service.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Oct 28, 2023
Unsatisfied Customer NY
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as expected

I received this coffee pot and it isn’t as I expected. I had the plus and I needed one for work and and I tried this one. The coffee isn’t hot and the water canister is so small. Constantly need to fill the water. This is one of the first times I am disappointed with a pot from Keurig.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Keurig Consumer Care

Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme SMART coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!

Jan 21, 2024
Davenport803
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Replacement Brewer

Well my old brewer died after many nevers. I had a long and productive life. Purchased the new K-Supreme Smart Single Server. We couldn't be happier. The new multihead brewer makes a better cup of coffee. My wife really likes it so I made a good purchase. Still trying to figure out why I need a wifi connected coffee maker but someday I will figure it out.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Nov 11, 2022
GiGi 78
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Impressive Keurig Coffee Maker

I am then very impressed with all the different features of this Keurig. Smart automatic ordering is a great feature. The unit feeds back to the company so the company knows when you’re down to a low number of K cups and it automatically sends out the ones that you have selected. It failed at one time to make a cup of coffee and actually apologized. The wonderful deals they offer when buying a new Keurig combined with free coffee makes a whole experience great.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
reply from Consumer Care

We are so happy to hear you are enjoying your new K-Supreme SMART coffee maker and SMART Auto Delivery. Thank you for brewing the love!

Aug 8, 2024
seahorsedvr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keurig for Veterans Hope and Recovery waiting room

I bought it for The Charles George Hope and Recovery Veteran’s waiting room, theirs quit working. The waiting room is for Veterans going for counseling, PTSD groups, and mental health. I also donate K-Cups for the Keurig Harry Potter in the waiting room.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
Mar 7, 2025
Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it!

Love the app controlled brewing and the ability to customize brew strength and temperature. Very quite compared to my older model 2.0. I do wish that the ENTIRE bottom tray was removable like the 2.0 models to fit a slightly bigger cup even if it were with a slight tilt. That would be my only complaint.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997
May 15, 2024
Pecan lady
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

NICE MACHINE

I like it. I did not connect to wi-fi, that’s a feature I can live without. I like that the feature of the 5 holes in the k-cups no more hot water hitting my hand when I open to remove the used used k-cup. No splatter while brewing and choices of how you want your coffee classic to intense brew is nice. I recommend getting this k-cup machine it’s small and light weight.

Review from keurig.com
Helpful?1QZ9GWKNUWMS17485961997