This is my third Keuric coffee maker. I loved the first two I had, but I have to say I’m disappointed in this one. I only used it a few weeks now and the water is so much slower to come out of it and it is noisy, it has a new filter and I’m using the correct k cups. It just doesn’t work as good as the other two I had so I have a feeling it will not last long. I wish I would have sent it back but its to late to do that I would think so I’ll use it for now but next time I will try to find a different maker.

The coffee maker itself works great. It heats up and dispenses very quickly. I like that I can have the water tank on the side or back (I use side). I love all the different setting options and iced coffee from home is saving me lots of money and works awesome! The one major flaw could be easily fixed with a software update. Every time you use the Keurig K-Supreme Smart, you have to wait for the Brew ID scanner to run through its scanning process before you can start the coffee making process. This takes like 5-10 seconds every single time. In the morning when I'm making coffee I just want to put in the pod and push start. I end up standing there staring at it while it scans only to go to my own custom favorite configuration anyway. I am not the person who buys lots of different types of coffee and needs the machine to make recommendations for me. Allow me to shut off Brew ID in the app and if I decide to leave it on, allow me to hit a button to skip it while its running. You could also allow it to be disabled but then allow me to push the Brew ID button to start the scan myself. I understand that this feature is innovative and you're trying to get people to use it, but give me the option to bypass and disable it if its an inconvenience for me (which it is). I have heard that you can disconnect the wifi and it will remove it, but that takes away the other features that I actually do want. If it had the option to disable, it would be a 5-star rating all day. Everything else is great.

So far I love it!!! I have had it for a couple of weeks now. 😍 It is much quieter than my last Keurig that I've had for about 11 years it still works, I just wanted a new one. This is my second Keurig and my favorite coffee maker ever!!! I am able to adjust the strength to intense and still make 8 oz instead of only 4-6 oz at a time to get the strength I want!! LOVE IT!!!!

Last year I bought a super new Keurig to replace my 25-year-old unit - at any rate, I had a lot of problems with it - when I finally contacted them, They were absolutely great about it and agreed over the phone to send me a new unit which I had within a matter of a few days, it makes good coffee and I just hope it continues to work as well as my 25-year-old one did that I unfortunately gave away

My old Keurig coffee maker died. I order this new one and was surprised to learn you are expected to have a cell (I-phone or whatever) to run it. No instructions I could find on how to brew a cup of coffee without a phone. We don't have cell service here hence no cell or I-Phone! I winged it and finally got it to brew without a phone although it keeps telling me I'm not hooked up yet. I do like the fact that it actually measures the coffee sizes correctly (the older coffee makers didn't do so good at that). That's really important for brewing flavored coffees, cocoa, etc. Just want you to know that not everybody on this planet has cell service but we still enjoy good coffee!

Just upgraded from the K40 to this and loving it! I love the smart feature. The fact that it tells me when there's a used pod is great, cause sometimes I think I put a new one in when I didn't. I love being able to brew some coffee from my phone if I'm running home quick, not to mention in the mornings. You can actually tell the difference in brew strength, which is great. Definitely recommend!

This Keurig I had for one year and its reliable & makes great coffee! The pods are easily purchased in the majority of grocery stores making it convenient to buy coffee, hot chocolate, and iced tea pods. The morning coffees are delicious as well as the cold day hot chocolates! Thank You

The coffee maker workers great but the water pitcher sits very loosely in the holder. I have a different Keurig that's more expensive for my house and it isn't like that at all. Not sure why this particular one is built cheaper. Perhaps it's defective, I'm not sure.

Great buy! My Keurig of 12 years finally stopped working. I was looking for a replacement that would be comparable and not take up too much space. This one absolutely did the trick. Love that I can connect to WiFi and brew before I even come downstairs :) I’m impressed, and happy with my buy! Hopefully this one will last just as long as my other one.

I didn’t need a new Keurig, but I couldn’t pass up the offer. I also didn’t need a smart coffee maker, and didn’t even think I would use it. I was dead wrong. I absolutely love my new coffee maker and the smart feature is amazing. I love Keurig because I don’t drink a pot of coffee every day and I am the only one in my home that drinks it. I also love the auto ship abilities and I can adjust my order accordingly. I can’t live without my Donut Shop coffee and on their site, I get it cheaper than the store brand versions. It was getting expensive so I started buying the store brand Donut Shop versions.