This coffee maker fits my needs perfectly. I get a fresh, hot cup of coffee when I want it. I can choose many coffee types including flavored and iced! The maker has a small footprint so fits nicely on my countertop yet it has a large water reservoir so I don’t have to get water often.

I've been a long-time Keurig customer - both brewers and coffee pods - and I purchased this brewer to replace my previous smart K-Cafe. I thought I would use the built-in frother more, but really didn't. However, the major reason for replacing was because the previous brewer would consistently trigger all kinds of errors - it would say I needed to add water even though the reservoir was filled (and I re-seated it several times), and it would consistently NOT identify the pods I was using (variety of brands). If I unplugged it for 30 seconds and started it up again, it would often "behave". This brewer is sleek and easy to use ... doesn't take up a ton of counter space. I have, however, noticed it, too, doesn't seem to be able to recognize the K-Cup pods ... not sure if it's a problem with the brewer or a problem with the K-Cup vendor. Still, I like it.

I’ve had the new brewer for a couple of weeks and I really like the new features, such as the ability to customize your “favorites”. We can really taste the difference and are happy with the improvements in this brewer. We’ve had Keurig since they first cam out and have always been satisfied with them.

I haven't used this maker yet as I got it since the one I have like it is starting to give errors so it is likely on it's last leg. This machine has a smaller footprint than some other models and it is easy to refill the water tank. Make good coffee quickly.

This coffee maker was a replacement for a unit i had for less than 120 days. The original coffee maker was black, but it was not in inventory and I had to settle for a grey one or wait for an extended time. Due to errors on Keurig's part it took over two weeks to get the replacement. I had to invest in another coffee maker to cover the two week period. The replacement unit often "locks up" and says wait on the display, only way I found to get it to work is unplug it and then plug it back in. I have been a Keurig use for over 25 years, but I find the quality and support is sadly lacking on Keurig's part. When working the coffee maker is okay, but I will hesitate to purchase another Keurig.

This coffee maker is awesome for a single serve coffee maker. We like the K-cupsand all the accessories. Completely adjustable and works from your smart phone. Already earned a box of coffee from the rewards program. The coffee tastes great every time. Cheers

They keep replacing the machine but it never works. Sometimes it’ll work for a month before dying and other times it will never work. The SMART capabilities confuse the machine. I would chose a brewer that does not connect to WiFi. If you do connect to WiFi to use Alexa to brew coffee right when I wake up, like I thought I would, remember you have to load and pop the kpod the night before so it goes a bit stale. And often times the brewer won’t brew on command so you get stale coffee that you have to get out of bed for anyways lol

It's slower than I like. Slower than my previous Keurig. I cant use generic pods, which I have a box of 80 that the smart Keurig doesn't brew properly, which was not an issue with my previous Keurig. So I have buyers remorse. Shame on me if I missed in the description you can only use Keurig pods.

I like the new features they offer but the machine is too sensitive and struggles to make coffee. I find that I'm throwing away 2-3 pods every time. The error message says to clean the needles which I do each time. I don't understand and quite frankly am disappointed with my purchase. I wish that I kept my old Keurig machine.

This is my 4th replacement in less then a year !? I have one of the first keurigs still working. But seems the water pumps on these are absolutely terrible. Everyone ive had wont suck the water then get error message. What pain to have to call for a replacement every 3 4 months