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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars1,958 ratings1,931 reviews
  1. 5 stars80% (1,572)
  2. 4 stars11% (223)
  3. 3 stars3% (52)
  4. 2 stars2% (32)
  5. 1 star4% (79)

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Showing 41-50 of 1,931 reviews
May 31, 2026
Sam
2 out of 5 stars review

Poor Quality, dont let pretty colors distract you!

If you want a cute decoration, but something that doesnt work-- this machine is for you. I should have followed my intuition when I first it-- the opening mechanism seemed very cheap and not smooth at all, but I loved the yellow color they offered. I bought my vertuo pop+ last april, but did not start using it until August in college-- after about 6 months of use, the opening mechanism got very stiff. Now, 2 months later I have to forcefully open and close it with 2 hands its so stiff. Once closed it blinks red each time so I have to open and close it about 2-3 times to adjust with each brew before it will work. Like I predicted, the opening mechanism is very cheap and honestly just poorly designed. I have performed all the suggested maintenance in my instructions within the intervals stated, and it still makes coffee that is warm, not hot with huge amounts of foam. My family has a VertuoPlus deluxe and that has held up for years-- get this instead. I started the process to claim a warranty for my machine, but unfortunately I was 20 days too late -- Sad because its basically useless now after 10 months. Unfortunately its a beautiful machine and would be perfect for my small apartment, but not if it doesn't work...

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!

Mar 19, 2026
Nicolelovescranes
5 out of 5 stars review

An unparalleled coffee experience

[This review was collected as part of a promotion.] This is the third Verturo Pop Nespresso machine that I've purchased; we have one at home and my husband and I both have one for our offices. We LOVE our coffee machine and recommend it every chance we have to do so. Along with a perfectly brewed espresso, you must try the milk frother to create the most delicious coffee experience. This machine accommodates every size of pod that they offer in the line, it brews a perfect cup every time and it's always piping hot. The consistency is wonderful, and you can always count on having the best coffee experience, whether you are new to coffee or an aficionado. Our friends love to have coffee at our house when they come over. Everyone wants one of these machines! Our coworkers are very happy that we share as well. The machine is easy to use, takes zero effort for cleaning and fits perfectly in any space with any design. Our original machine has lasted nearly 4 years, brewing 4 to 6 cups a day and still has tons of life left. If you are on the fence, buy it!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Apr 3, 2026
Neil
4 out of 5 stars review

Happy with our new Vertuo Pop+

[This review was collected as part of a promotion.] Our original Vertuo was starting to conk out (but it lasted us a solid 7 years and 3 moves!), so we decided to get the sleeker Vertuo Pop+. It looks great. Fairly quiet. But the downside of the sleekness is limited space for the disposal bin for the pods. The disposal bin also gets a tiny bit of liquid in there from the pods. Slightly annoying, but not a deal breaker. Works great.

Review from Nespresso USA
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Mar 2, 2026
Jeannine89
3 out of 5 stars review

Solid machine, but too much foam for my taste

[This review was collected as part of a promotion.] Overall, I'm quite satisfied with this Nespresso machine. It's easy to use, heats up quickly, and delivers consistent results. For the price, it feels like a solid and reliable option for everyday coffee. However, I'm personally not a big fan of the amount of foam it produces. I prefer a smoother crema on top rather than a thick layer of foam, which makes the coffee feel a bit less traditional to me. That said, if you enjoy a foamier style of coffee and want a convenient machine at a reasonable price point, this is still a good choice.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. We are sorry to learn the Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.

May 25, 2026
Coffee_Newbie24
4 out of 5 stars review

Jack of All Trades Machine in a Cute Color

[This review was collected as part of a promotion.] I bought this product one month ago. I appreciate the ability to make a variety of coffees with it and that I can enjoy mug and espresso coffee with one machine. I bought this machine because I was surprised by the quality of the coffee compared to my Keurig. This machine is great for the mornings when I'm craving Starbucks level cofee, but don't have the time to make coffee from scratch.

Review from Nespresso USA
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Jun 5, 2026
ksm
5 out of 5 stars review

Great, creamy coffee. Super easy machine to use.

[This review was collected as part of a promotion.] I have only had this coffee maker for 1 week and only make 2 cups a day but so far I am very impressed. Makes a great cup of coffee thats far superior to coffee made by a Keurig machine (regardless of coffee pods). Easy to setup and super easy to use. It took me several years to finally cut the cord and dump 3 Keurig machines to test this Nespresso machines. 2 others will be ordered shortly. I also loved the fact that if you run out of water part way through brewing the machine will stop and allow you to refill the water reservoir, press the brew button again and it brews the exact amount required for a full cup.

Review from Nespresso USA
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Jun 19, 2026
Sad User
3 out of 5 stars review

Be careful after the 1 year mark.

I bought this machine a little over a year ago, was working perfectly fine, kept it clean. The other day, an entire coffee pod was poured through the bottom of the machine. Tried cleaning it and the solution went through the bottom as well. Created an mess. This was my second time getting this machine, as last one died at the 2 year mark. I don't know what do, have a lot of pods but the machines break down. Big let down with these machines. Have now went through 3 machines in about a 5 year time frame.

Review from Nespresso USA
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Jun 8, 2026
1morn
5 out of 5 stars review

Delicious morning cup of coffee

[This review was collected as part of a promotion.] My old Vertuo coffee machine passed away just a few weeks ago. After quite a few years of service I knew it would need replacement. Your timing of a wonderful offer allowed me to purchase the new Vertup Pop with the dark gray top. The coffee it makes is just as delicious as my older model made. Easy instructions, great choices to try with a variety of new samples of coffee and I so happy to have my delicious cup of morning coffee.

Review from Nespresso USA
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May 27, 2026
dehseattle
5 out of 5 stars review

Excellent for both hot and cold drinks

[This review was collected as part of a promotion.] I've been using my machine for about 3 weeks now and I'm absolutely loving it. I initially purchased it for making espresso shots although I'm now hooked on creating iced drinks. I couldn't be more summer ready!

Review from Nespresso USA
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May 28, 2026
tmur
4 out of 5 stars review

Perfect size!

[This review was collected as part of a promotion.] I love this machine! My only gripe is that I kind of feel like i'm going to break it when I open/close it since it is not manual. My old Nespresso machine automatically opened/closed with the press of a lever, so it's a bit of an adjustment for me. I also wish the machine was a bit taller so I can fit taller cups under the pour, but I just transfer from my mug. The colors are so pretty, the machine is tiny and mighty, and the coffee tastes great! It's the perfect size for my countertop.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111