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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars
2,144 ratings2,107 reviews
  1. 5 stars80% (1,725)
  2. 4 stars11% (240)
  3. 3 stars3% (55)
  4. 2 stars2% (35)
  5. 1 star4% (89)

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Showing 1-10 of 2,107 reviews
Aug 23, 2026
Reviewer name: Sam
5 out of 5 stars
5 out of 5 stars review

Easy Morning Coffee

[This review was collected as part of a promotion.] Was between a full espresso machine and a nespresso and am so happy with my choice! It's easy to use, fast, has tons of options and makes a reliably satisfying drink every time! Currently obsessed with yuzu vanilla iced lattes! It's been a big upgrade to my morning routine.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Mar 24, 2026
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

Nespresso

[This review was collected as part of a promotion.] I was very hesitant on purchasing but I made this a birthday gift from me to me. I like the Nespresso Vertuo because it's quick, convenient, and consistently makes smooth, great-tasting coffee. It's super easy to use, and I love that I can get a quality cup without any hassle or guesswork

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
May 13, 2026
Reviewer name: Gabriela
5 out of 5 stars
5 out of 5 stars review

Luxury in seconds

I was gifted this machine a week ago for my birthday! Let me tell you, this has really improved my morning routine. It brings me so much joy to see my husband bringing me a delicious, frothy, latte-like coffee in bed. We no longer have to wait a full 10 minutes for a pot to brew. So convenient, luxurious, and tasty!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Mar 12, 2026
Reviewer name: tgmets31
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We love our new Vertuo Pop Plus! This is our first espresso maker, and everything has been as advertised. Even though it's one of the more affordable Vertuo machines, I haven't found any drawbacks. Making any drink is so quick and easy, and all of the coffees and espressos we have tried have been delicious. The only thing I noticed is that when adding warmed milk from the add-on frother, the temperature of the espresso seems to drop fairly quickly. But I guess that means I'm just sipping it too slowly! Still 5 stars.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Mar 26, 2026
Reviewer name: LuluTheLilacLatteQueen
5 out of 5 stars
5 out of 5 stars review

Best Machine OUT THERE! I've tried them ALL.

I purchased this Pop Vertuo last year (2025) as a mother's present to myself. Let me just say this. Those who are giving it low star ratings aren't due to machine problems; it's user error! This machine provides 5 different size variations, allows for Bluetooth pairing thru a Nespresso app to modify the amount and flow for each pod size. Yes! It does that. I like my pods to give me a lil more extraction to get my money's worth. I also have a Delonghi Red (a collaboration between Delonghi & Nespresso), a Delonghi espresso machine, and a Keurig. But this little Pop Vertuo is my GO-TO every time! I come from coffee grower ancestry which means I have coffee beans in my blood! Best coffee machine out there! I've tried them all and did all the leg-work for you. Buy it! You're welcome! Read the manual and download the app so your coffee always tastes great. Also? Water matters! I only use natural spring water and distilled. It makes a hell of a difference. Know your coffee! Know your machine. Know what you're buying. If it isn't giving you frothy crema, extraordinary taste and full satisfaction, that's not a Nespresso issue. That's a “you” issue! Don't take it out on Nespresso and lower the ratings for the rest of us because you didn't take the time to know your machine and learn its potential. Thank you.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Aug 31, 2026
Reviewer name: MB
5 out of 5 stars
5 out of 5 stars review

Perfect Middle Ground Between Keurig & Espresso

[This review was collected as part of a promotion.] I bought this machine because I wanted an upgrade from my Keurig, but didn't have the budget or the patience for a manual espresso machine. Dialing in grind sizes, tamping, and mastering espresso technique just wasn't realistic for my daily routine, and this machine solved that dilemma. Speed & Convenience: Heats up almost instantly and brews a cup in under a minute. Flavor Exploration: Pod variety has made it fun to explore different roasts, origins, and drink sizes to figure out what I actually like. Design: Sleek look and is foolproof to operate. Great for good coffee without the steep learning curve, hefty price tag, or morning fuss.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jul 14, 2026
Reviewer name: tv13
5 out of 5 stars
5 out of 5 stars review

Life Changing!

[This review was collected as part of a promotion.] Nespresso is life changing! Good coffee, minimal effort, and an amazing morning. I am following the basic recipes for now, so I am sure as I experiment more, it will only get better.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
May 27, 2026
Reviewer name: MalH
4 out of 5 stars
4 out of 5 stars review

Very fast

[This review was collected as part of a promotion.] Absolutely love my Nespresso! It arrived way faster than expected and the coffee tastes amazing. Super easy to use, makes great quality coffee at home, and the pods have so many good flavor options. Definitely worth it!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jun 22, 2026
Reviewer name: RebAdler
3 out of 5 stars
3 out of 5 stars review

Machines Do Not Last

I am on my third Nespresso machine, the latest being a Pop. Just tossed that one in the trash this morning, after it stopped working and made a huge mess on my counter by leaking coffee all over. These machines do not last. I love the coffee but these machines are not durable. I clean it regularly, despite the cleaning cycle being complicated to engage. I get that with a small compact machine, there is no room for a "cleaning cycle" button. However, the instructions require watching the video each and every time. It's a ridiculous sequence of turning the handle and pressing the button in multiple presses. I am thinking of going back to a manually operated espresso machine.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

We're certainly disappointed to hear this, and we hope you know that we're always here to help. Machine experts are available 24/7 for comprehensive troubleshooting and all machines are covered by at least a one-year warranty. If you still have your machine and would like to arrange next steps, please call us at 800-562-1465. We look forward to assisting you.

Apr 10, 2026
Reviewer name: Kira9
3 out of 5 stars
3 out of 5 stars review

Very Finniky

I have had my Nespresso for a year and it worked good in the beginning, but now I am constantly having to fix it. When I open it the pod does not automatically go into the disposal anymore and I have to take it out. Every other day it starts making a noise and flashing red. I have ran rinse cycles like the directions have said and it will work for a day or two before it starts making a noise again. Very disappointed for the price I have paid for all these issues only after a year.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review, Kira. We're certainly disappointed to hear this, and we appreciate your honest feedback. Our machines are expected to perform well for years to come. On occasion, issues can occur, which is why we offer both, in and out of warranty repair or replacement as needed and lifetime troubleshooting service. Please call us at 800-562-1465 to escalate your concerns and speak with a machine expert.