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Customer reviews for Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher for
Nespresso Vertuo Pop+ Deluxe Coffee Maker with Milk Frother & Coffee Voucher
4.6 out of 5 stars
stars
2,023 ratings1,993 reviews
  1. 5 stars80% (1,626)
  2. 4 stars11% (227)
  3. 3 stars3% (54)
  4. 2 stars2% (34)
  5. 1 star4% (82)

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Showing 31-40 of 1,993 reviews
Jul 20, 2026
marissa77
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I had another Nespresso machine that recently broke so I took the opportunity to get something fun and more compact since my recent move. This has been my favorite purchase for a while. I use it in the mornings and it’s so perfect.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jul 21, 2026
Uj89
5 out of 5 stars review

Absolutely love the creamy texture and color!

[This review was collected as part of a promotion.] I've had the Nespresso Vertuo Pop+ Matte Gold for about two weeks now, and I couldn't be happier with it! If you are a fan of coffee that has that rich, velvety, and creamy layer on top, this machine nails it perfectly every single time. Pros: Creamy Texture: The coffee shop-worthy crema is exactly what I was searching for. Easy Setup: The setup and how-to videos are incredibly helpful and made getting started a breeze. Beautiful Aesthetic: The Matte Gold finish adds a premium, limited-edition touch to my kitchen counter. Flavor Variety: There are so many pod flavors available to try, meaning I'll be mixing things up for a long time. Verdict: I highly recommend this machine if you want a reliable, gorgeous, single-serve maker. It is compact enough for smaller spaces but doesn't compromise on the quality of your cup! Can't wait to try more flavors.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Nov 21, 2025
NotifyLinda
5 out of 5 stars review

Yes, you need one…

Awe, nothing like a double or triple expresso in the mornings or afternoons (or both). Great machine, not too big, not too small. I love the Vertuo Pods she uses vs. Aluminum Capsules. You have more options using the Pods! Go ahead, get you one. Plus, this model purchased at SC comes with the hot or cold Aeroccino Milk Frother.

Helpful?6RYFJ4MR0UXV17321211111
Jun 19, 2026
Sad User
3 out of 5 stars review

Be careful after the 1 year mark.

I bought this machine a little over a year ago, was working perfectly fine, kept it clean. The other day, an entire coffee pod was poured through the bottom of the machine. Tried cleaning it and the solution went through the bottom as well. Created an mess. This was my second time getting this machine, as last one died at the 2 year mark. I don't know what do, have a lot of pods but the machines break down. Big let down with these machines. Have now went through 3 machines in about a 5 year time frame.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review, however we're sorry to hear of your machine issues. Please give us a call and escalate these concerns. We are available 24 hours a day and 7 days a week for your convenience. We trust a satisfactory resolution will be made.

Jun 5, 2026
ksm
5 out of 5 stars review

Great, creamy coffee. Super easy machine to use.

[This review was collected as part of a promotion.] I have only had this coffee maker for 1 week and only make 2 cups a day but so far I am very impressed. Makes a great cup of coffee thats far superior to coffee made by a Keurig machine (regardless of coffee pods). Easy to setup and super easy to use. It took me several years to finally cut the cord and dump 3 Keurig machines to test this Nespresso machines. 2 others will be ordered shortly. I also loved the fact that if you run out of water part way through brewing the machine will stop and allow you to refill the water reservoir, press the brew button again and it brews the exact amount required for a full cup.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
May 31, 2026
Sam
2 out of 5 stars review

Poor Quality, dont let pretty colors distract you!

If you want a cute decoration, but something that doesnt work-- this machine is for you. I should have followed my intuition when I first it-- the opening mechanism seemed very cheap and not smooth at all, but I loved the yellow color they offered. I bought my vertuo pop+ last april, but did not start using it until August in college-- after about 6 months of use, the opening mechanism got very stiff. Now, 2 months later I have to forcefully open and close it with 2 hands its so stiff. Once closed it blinks red each time so I have to open and close it about 2-3 times to adjust with each brew before it will work. Like I predicted, the opening mechanism is very cheap and honestly just poorly designed. I have performed all the suggested maintenance in my instructions within the intervals stated, and it still makes coffee that is warm, not hot with huge amounts of foam. My family has a VertuoPlus deluxe and that has held up for years-- get this instead. I started the process to claim a warranty for my machine, but unfortunately I was 20 days too late -- Sad because its basically useless now after 10 months. Unfortunately its a beautiful machine and would be perfect for my small apartment, but not if it doesn't work...

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!

Jun 7, 2026
Zahra
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I bought this coffee machine a few weeks ago and I’ve been trying different coffee pods from the sample pack and it’s been amazing to try out a few before I decide which one I like so it’s been amazing

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jun 15, 2026
Brittany
5 out of 5 stars review

Simple Yet Elegant Coffee Machine

[This review was collected as part of a promotion.] I recently purchased the Nespresso Vertuo Pop and I love it. From the moment I set it up, it was clear this machine was designed with simplicity in mind. There’s virtually no learning curve, pop in a capsule, press a button, and a beautifully rich cup of coffee is ready in seconds. No fussing, no complicated settings. What really impressed me is the capsule selection. There’s genuinely something for every mood and taste, whether you want a bold espresso or a longer, smoother brew. I love that I can switch it up depending on what I’m craving that day. It’s become a staple in our morning routine. Highly recommend!

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jun 8, 2026
1morn
5 out of 5 stars review

Delicious morning cup of coffee

[This review was collected as part of a promotion.] My old Vertuo coffee machine passed away just a few weeks ago. After quite a few years of service I knew it would need replacement. Your timing of a wonderful offer allowed me to purchase the new Vertup Pop with the dark gray top. The coffee it makes is just as delicious as my older model made. Easy instructions, great choices to try with a variety of new samples of coffee and I so happy to have my delicious cup of morning coffee.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
Jun 22, 2026
RebAdler
3 out of 5 stars review

Machines Do Not Last

I am on my third Nespresso machine, the latest being a Pop. Just tossed that one in the trash this morning, after it stopped working and made a huge mess on my counter by leaking coffee all over. These machines do not last. I love the coffee but these machines are not durable. I clean it regularly, despite the cleaning cycle being complicated to engage. I get that with a small compact machine, there is no room for a "cleaning cycle" button. However, the instructions require watching the video each and every time. It's a ridiculous sequence of turning the handle and pressing the button in multiple presses. I am thinking of going back to a manually operated espresso machine.

Review from Nespresso USA
Helpful?6RYFJ4MR0UXV17321211111
reply from Customer Service

We're certainly disappointed to hear this, and we hope you know that we're always here to help. Machine experts are available 24/7 for comprehensive troubleshooting and all machines are covered by at least a one-year warranty. If you still have your machine and would like to arrange next steps, please call us at 800-562-1465. We look forward to assisting you.