Customer reviews for LG 24 cu. ft. Counter Depth 3-Door Refrigerator forMember photos
Spontaneous dents
LG not taking responsibility for an inherent manufacturing defect called spontaneous dents, my fridge is 5 months old and I woke up to six dents in the exterior freezer door
Thank you for bringing this to our attention. We’re sorry to hear about the dents on your refrigerator and understand how frustrating this must be, especially with such a new appliance. We would like to investigate this further and see how we can help. Please reach out to us at 1-888-542-2623, so we can assist with potential solutions.
Rather Poor Design
I purchased this unit about a month ago and am deeply regretting this purchase. First, the door baskets in the left hand door are so shallow they only fit a stick of butter. Weirdly they could be half an inch deeper and would still allow the door to close and greatly increase the capacity. Second, you cannot disable the door alarm which goes off simply while putting groceries away which is just beyond annoying. Can't be shut off in the app, not on the unit, not at all. Third, the plastic drawers inside are just beyond cheap and flimsy. Fourth, the ice maker in the door jams inside almost daily. Fourth, the craft ice, while interesting is a rather useless feature that takes up way too much space in the freezer. Fifth, while the zero clearance doors are nice they don't open super wide. The only redeeming thing about this unit is the zero clearance doors but those come at a price. I'd highly recommend steering clear of this thing.
Dear Valued Customer, Thank you for your detailed feedback on your LG refrigerator. We understand your concerns about the door basket depth, door alarm, drawer quality, ice maker jams, and freezer space. We designed the door baskets to optimize overall storage while maintaining door functionality, and the door alarm is intended as a safety feature to prevent energy loss—though we appreciate your suggestion for a disable option. The ice maker and craft ice features balance convenience and innovation, but we understand they may not fit every user’s needs. We’re always looking to improve our products based on customer insights like yours. If you’d like, please contact our support team at 1-888-542-2623 (available daily, 8 a.m.–9 p.m. ET) so we can assist you further. Thank you for sharing your experience with us. Sincerely, The LG Electronics Team
Great fridge!
Great refrigerator with a lot of space. Quiet, well designed and looks nice too.
Hey there! Thanks for the awesome review. Always great to hear when a fridge delivers on space, design and quiet performance. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️ -Rich
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I'm so happy that I bought this fridge because this fridge is giving me a confort to my own home.
We’re truly delighted to hear that your new refrigerator is bringing you comfort and satisfaction in your home. It’s always wonderful to know when a product makes a meaningful difference in everyday living and helps create a more comfortable space for you and your family. We sincerely appreciate your kind words and your trust in LG. Your feedback means a great deal to us and motivates our team to continue delivering quality products and experiences. If you ever need assistance, our LG Care team is always happy to help at 1-888-542-2623 or via email/chat at https://www.lg.com/ca_en/support/contact-us/.
Finally a good Fridge
What a great fridge the fact that it fit into a tight space and feels so roomy. I love the lay out. The ice makers are great with easy access. The temp has been accurate. I am very happy with this purchase!
Hi there, thank you for sharing your feedback on the LG LF24Z6530S Counter‑Depth MAX™ Refrigerator. We’re glad to hear it fits perfectly in your space while still offering a roomy interior. It’s great that the layout, dual ice makers, and consistent temperature have all met your expectations and made the purchase worthwhile. If you ever need tips or support, feel free to reach out to us via DM at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich
Great product! Quite and Large room inside.
Hello there! Great to hear your fridge is giving you the space and efficiency you were hoping for. We’ll make sure your feedback gets shared with the team. If you ever need anything, @LGUSSupport is here for you. #LifesGood ❤️ -Rich
LG zero clearance counter depth refrigerator
I've had this refrigerator for 2 weeks, so it's still a learning curve. I had a 42" built-in and it's the first time I've had a french door. I really like this refrigerator's looks and it will look even better once I complete the cabinet above it. It's one of the counter depth refrigerators that has the least inches in depth and that works well for me. The zero clearance doors work great for my situation. There's lots of room in the freezer, although not enough light. The refrigerator itself seems adequate, but lacking shelves on the doors. The left hand side has two extremely shallow shelves which only fit snacks for kids, and that doesn't do me any good. Also, I have the water/ice dispenser on the door and I wish the ice cubes were larger. I do like the craft ice cubes. The vegetable bins are very large and so is the meat/cheese drawer. All in all, I really like this refrigerator and the good outweighs the not so good!
Hi, Jeannie, Thanks for sharing your thoughts about your LG Refrigerator! Sounds like you’re settling into the French‑door life nicely — and we love hearing that the sleek look, counter‑depth fit, and zero‑clearance doors are already working in your favor. Totally get the learning curve and appreciate your honest notes on the lighting, door‑shelf space, and ice size. Glad the craft ice and roomy storage are winning you over in the meantime. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
I love the craft Ice!!
[This review was collected as part of a promotion.] We recently added the LG Counter-Depth MAX with Zero Clearance™ 3-Door French Door Refrigerator to our laundry room, and it has exceeded our expectations. We have 4 kids who eat like a whole football team, so we need all the storage!! The zero clearance doors are perfect for the tight space, allowing full functionality. I really had struggled to find a refrigerator that could work there because of the hinges until finding this! Despite its counter-depth design, the 23.7 cu. ft. capacity offers plenty of extra storage for our needs. I also love the option for craft ice!! I hate using ice trays and had contemplated getting a countertop ice maker just for this kind of ice until finding this refrigerator! I couldn't be happier with this addition to our home. And absolutely love only having to go to the grocery every 1-2 weeks now!
Hey there. That sounds like a perfect fit for your family! Love how it checks all the boxes—space, functionality, and even craft ice! It’s awesome that you no longer have to make frequent grocery runs either. Glad to hear it’s working so well in your space! ^ Diego
Craft ice for the win!
This fridge is a replacement for my previous LG fridge. The last fridge needed a new compressor after just 3.5 years and then again after 7 years. I swore I wouldn’t buy LG again, but I wanted to match the rest of the appliances. So far this one is working great. I’ll update this review, if needed, as the years go on. So far this fridge keeps its temps, is quiet, and makes great craft ice.
Hey there. Glad to hear your new fridge is working great so far! It’s awesome that it’s keeping your temps stable and making that perfect craft ice. Thanks for giving LG another shot—hopefully, it continues to impress you for many years to come! We're always here for you. ^ Diego
Perfect fit and Effortless Functionality
[This review was collected as part of a promotion.] We are very excited about our new refrigerator. This refrigerator provides a better fit for our built-in cabinets than our previous refrigerator did. Our last refrigerator stuck out about 7”. Now with the new zero clearance refrigerator we even gained some floor space making our kitchen walkway feel wider. Also, this refrigerator just feels effortless to manage. The doors are so light they feel effortless to open, and without any restrictions. The zero clearance hinge allows us to open the refrigerator doors nice and wide making it easy to take trays out without feeling restricted of space. The refrigerator shelves are also nice and long making it easy to fit longer trays as well. The freezer drawer is deep and wide and easy to access making it easy to store so much. Not to mention, with a family that enjoys different types of drinks, the ability to have cubed, crushed and craft ice makes this refrigerator a big deal at home. This refrigerator is exactly what we needed.
Hi, Junior! We appreciate you sharing your experience with your LG refrigerator. It’s great hearing how perfectly the zero‑clearance design fits your built‑in space and even gives you extra room in the kitchen — that kind of thoughtful engineering can make a big difference in everyday comfort. The effortless door movement, wide‑opening hinges, long shelves, and deep freezer drawer all sound like they’re making storage and access incredibly smooth for your family. And with cubed, crushed, and craft ice on demand, it’s no surprise this LG unit has become a hit at home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James


