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Customer reviews for LG 24 cu. ft. Counter Depth 3-Door Refrigerator for
LG 24 cu. ft. Counter Depth 3-Door Refrigerator
4.4 out of 5 stars
stars
97 ratings97 reviews
  1. 5 stars71% (69)
  2. 4 stars12% (12)
  3. 3 stars5% (5)
  4. 2 stars3% (3)
  5. 1 star8% (8)

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Showing 21-30 of 97 reviews
Apr 6, 2026
Reviewer name: Vishal
1 out of 5 stars
1 out of 5 stars review

Worst after sales product service

I bought this fridge and in one month there was water leakage from water dispenser. I have called the LG customer care 4 times and every time they ask me to try something like reduce the pressure on pipeline(tried it), replace the filter(I did), add water softener(which I already have) and now they suggested to call the plumber and ask him to fix the issue. I dont understand how will the plumber fix an issue inside a fridge. Worst after product service. I will never buy an LG product again.

Helpful?2NY8Q9UVLOB217290916061
reply from LG Digital Customer Care

Hi, Vishal. Thank you for reaching out about your LG Refrigerator (LF24Z6530S) model, and we understand the importance of having a new refrigerator operate smoothly—especially when it comes to the water dispenser. To resolve the dripping from the dispenser, follow this step to remove trapped air: After changing a filter or adjusting water pressure, air can get trapped, causing pressure buildup and dripping. Dispense and discard about 2 to 3 gallons of water continuously (using a large pitcher) to flush the system and allow the water valve to close completely without air interference. Check for calcium or mineral buildup at the dispenser nozzle tip, as small particles can block the opening and disrupt a clean seal. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-water-leaking-from-the-dispenser--1339008966664. We’d be glad to look into this further so we can help you move forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy

Apr 30, 2026
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge

Looks great, works great. Love the craft ice feature

Review from lg.com/ca
Helpful?2NY8Q9UVLOB217290916061
reply from LG CareQ

Hi there! It's wonderful to know that you are loving the look and performance of your new refrigerator! We're so glad the Craft Ice feature is a hit—it's definitely a favorite for elevating any drink. We truly value your business and are so happy to have you as part of the LG family. Should you ever have questions or need a hand, please feel free to reach out to our team at 888-542-2623 or through our support site: lg.comThank you for sharing your experience with us https://www.lg.com/ca_en/support/contact-us/ Thank you for being such an amazing part of the LG family!

Jun 7, 2026
Reviewer name: Buyer28226
2 out of 5 stars
2 out of 5 stars review

Ice and water quality

Very disappointed with the craft ice maker Currently waiting on the 2nd replacement unit Also have replaced the water filter 3 times with OEM filter to improve taste Just replaced with another brand of filter and that has improved to taste

Review from lg.com
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reply from LG

Hello. Thank you for sharing your experience regarding your LG LF24Z6530S Refrigerator. We always strive to engineer high-quality appliances with innovative features, and we want to help ensure your ice maker provides crisp, refreshing ice for your home. When addressing water and ice taste, we recommend flushing the water system by dispensing approximately two to three gallons of water after any filter change to thoroughly clear the lines. You can find more comprehensive steps on optimizing your ice quality by visiting our official support guide at https://www.lg.com/us/support/help-library/ice-has-bad-taste-refrigerator-CT00023125-1338395601671 for additional reference. If you require further support with your ice production or filtration setup, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can look closely into this and assist you. ^James

Jul 11, 2026
Reviewer name: gusr19
5 out of 5 stars
5 out of 5 stars review

Good Fridge

The fridge is extremely quiet, which is very good. It holds lots of stuff in both the freezer section and the fridge section. The temperature control seems good. One thing that surprised me was that the doors hardly open past 90 degrees.

Review from lg.com
Helpful?2NY8Q9UVLOB217290916061
reply from LG Digital Care Team

Hey there! Thanks for sharing your review. Great to hear your refrigerator is running quietly, keeping everything at the right temperature, and giving you plenty of storage space. We appreciate your note about the door swing and will share it with our product team. If you ever need help in the future, @LGUSSupport is always here for you. #LifesGood ❤️ ‑Rich

Jun 20, 2026
Reviewer name: mnk51644
5 out of 5 stars
5 out of 5 stars review

Works great!

Love this refrigerator! There is a lot of room, it's very quiet, Makes 2 kinds of ice, cubes and balls. Overall has been working great and keeping the food cold. I would recommend!

Review from lg.com
Helpful?2NY8Q9UVLOB217290916061
reply from LG

Hi! Always great hearing this kind of fridge happiness — sounds like yours is delivering the roomy layout, quiet performance, and ice options that make everyday use feel a little more fun. Love knowing it’s keeping everything perfectly chilled and earning that easy recommendation. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

May 6, 2026
Reviewer name: Jo1008
1 out of 5 stars
1 out of 5 stars review

Ice maker is junk

This refrigerator's ice maker makes this frig a piece of junk. I rely on ice and I'm sick of cleaning out/fixing the ice maker. I wouldn't buy an lg refrigerator again for this reason.

Review from lg.com
Helpful?2NY8Q9UVLOB217290916061
reply from LG

Hi, Jo. Thank you for sharing your experience with your LG Refrigerator. We understand how important reliable ice production is day‑to‑day, and we appreciate you letting us know what’s been happening with the ice maker and the repeated cleaning you’ve had to do. We want to take a closer look at your specific model so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG refrigerator ice maker issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 ^James

Oct 11, 2025
Reviewer name: scalba
1 out of 5 stars
1 out of 5 stars review

Rather Poor Design

I purchased this unit about a month ago and am deeply regretting this purchase. First, the door baskets in the left hand door are so shallow they only fit a stick of butter. Weirdly they could be half an inch deeper and would still allow the door to close and greatly increase the capacity. Second, you cannot disable the door alarm which goes off simply while putting groceries away which is just beyond annoying. Can't be shut off in the app, not on the unit, not at all. Third, the plastic drawers inside are just beyond cheap and flimsy. Fourth, the ice maker in the door jams inside almost daily. Fourth, the craft ice, while interesting is a rather useless feature that takes up way too much space in the freezer. Fifth, while the zero clearance doors are nice they don't open super wide. The only redeeming thing about this unit is the zero clearance doors but those come at a price. I'd highly recommend steering clear of this thing.

Review from lg.com/ca
Helpful?2NY8Q9UVLOB217290916061
reply from LG CareQ

Dear Valued Customer, Thank you for your detailed feedback on your LG refrigerator. We understand your concerns about the door basket depth, door alarm, drawer quality, ice maker jams, and freezer space. We designed the door baskets to optimize overall storage while maintaining door functionality, and the door alarm is intended as a safety feature to prevent energy loss—though we appreciate your suggestion for a disable option. The ice maker and craft ice features balance convenience and innovation, but we understand they may not fit every user’s needs. We’re always looking to improve our products based on customer insights like yours. If you’d like, please contact our support team at 1-888-542-2623 (available daily, 8 a.m.–9 p.m. ET) so we can assist you further. Thank you for sharing your experience with us. Sincerely, The LG Electronics Team

Dec 28, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New LG Fridge with water

My last LG fridge lasted 18 years. Hopefully this one gets close. So far so good.

Review from lg.com/ca
Helpful?2NY8Q9UVLOB217290916061
reply from LG CareQ

Thank you for your incredible loyalty to LG! It is amazing to hear your last fridge served you well for 18 years. We have designed your new LF24Z6530S with the same commitment to durability and performance, and we look forward to it being a part of your home for many years to come.

Jun 18, 2026
Reviewer name: lamons
5 out of 5 stars
5 out of 5 stars review

My LG zero clearance refrigeration

[This review was collected as part of a promotion.] Just the right size and has every feature I could want. It is a great machine.

Review from lg.com
Helpful?2NY8Q9UVLOB217290916061
reply from LG

Hello, Lamons! It is absolutely fantastic to hear that your LG LF24Z6530S fits your space like a glove and checks every single box on your wish list! We are so glad this powerhouse is making a great addition to your home. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Jan 7, 2026
Reviewer name: Tom M
1 out of 5 stars
1 out of 5 stars review

Spontaneous dents

LG not taking responsibility for an inherent manufacturing defect called spontaneous dents, my fridge is 5 months old and I woke up to six dents in the exterior freezer door

Review from lg.com/ca
Helpful?2NY8Q9UVLOB217290916061
reply from LG CareQ

Thank you for bringing this to our attention. We’re sorry to hear about the dents on your refrigerator and understand how frustrating this must be, especially with such a new appliance. We would like to investigate this further and see how we can help. Please reach out to us at 1-888-542-2623, so we can assist with potential solutions.