Customer reviews for LG 24 cu. ft. Counter Depth 3-Door Refrigerator forMember photos
Verified Purchase
incorrect product
was supposed to be a zero clearance fridge, counter depth, but definitely no zero clearance not happy with product.
We’re sorry to hear the refrigerator didn’t meet your expectations, especially when it comes to the zero-clearance counter-depth fit. We completely understand how important it is for an appliance to align properly with your kitchen design and layout. Thank you for sharing this with us—feedback like yours is really valuable and helps us continue improving both our products and how they’re experienced at home. If you’d like us to take a closer look, our LG CareQ Team would be happy to help. You can reach them at 1-888-542-2623 with your model and serial number, as well as your reference number CNN260521613100, or connect with us via live chat or email here: https://www.lg.com/ca_en/support/contact-us/
Good Fridge.
The fridge works well and is very quiet. I was very surprised to find the hose feeding the door water and ice maker running across the top with no protection, but once it is in place I suppose the risk of anything happening to it is low.
Hi there! Thanks for sharing your note. Great hearing your fridge is running quietly and keeping things cool just the way you need. We appreciate your feedback about the hose placement and will pass it along to our product team. If you ever need anything later on, @LGUSSupport is always available. #LifesGood ❤️ ‑Rich
Good product
[This review was collected as part of a promotion.] The cooling is fine, except the ice in the door clumps together. It seals good no complaints. Shelving is flimsy. Noise level is low. Efficiency okay
Hi, Alan. Thank you for sharing your thoughts on your LG LF24Z6530S Refrigerator! We are glad to hear that you are enjoying the quiet efficiency, solid door seal, and dependable cooling performance. We also appreciate your honest observations regarding the in-door ice dispenser and the interior shelving, and we will certainly share that feedback with our product development team as we work on future designs. If you ever need any assistance in the future, feel free to reach out to us at @LGUSSupport. ^James
NO COOLING!!!
There was no cooling The dealer who dropped the machine off Sent the repair man rather than replacing it with a new brand new refrigerator which is what I purchased Not a repaired refrigerator No such luck the the mechanic is coming On Tuesday I believe to install a new compressor not exactly the way to start with with a refrigerator or a relationship with LG
Hi there! Thank you for sharing your experience with your refrigerator. We understand how important it is to have a brand‑new unit performing at its best, especially right from the start. It’s great that a technician is already scheduled to install a new compressor, and we want to ensure your refrigerator gets back to proper cooling as quickly as possible. If you’d like us to take a closer look at your case or review any additional details, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. You can also explore helpful resources here: https://www.lg.com/us/support/help-library -Junel
It is OK but could use some major improvements
Bins in doors should and could be deeper. Especially on the left door. I am not even sure what to put into these tiny bins in the left door. There is a lot of wasted space. Shelves could have more optios about the height. The big drawer on the bottom of fridge should have a lid that automatically slides back when you open the drawer, because ot is hard to reach items in the back. This drawer is too big and could use some dividers or bins inside. The French doors on the fridge should have an optional adjustment to make them open wider. Opening the freezer is hard. There is too much noise when opening closing the freezer. The water / ice dispenser swipe selector is cluncky and instead of a swipe it should be just a pressAlso, there should be a custom set time before the chime would go on if fridge door is left open..
Hi, Laslok. Thank you for sharing such detailed feedback about your LG French door refrigerator. The points you raised about the door‑bin depth, shelf‑height options, the large lower drawer, door‑opening range, freezer noise, dispenser controls, and the door‑open chime timing really help illustrate how the LG unit fits into your daily routine and where the layout could better support your needs. Insights like yours are valuable because they highlight real‑world usability, not just features on paper. You may also find this LG refrigerator support page helpful for exploring LG Refrigerator Noise troubleshooting: https://www.lg.com/us/support/help-library/lg-refrigerator-understanding-refrigerator-noises-CT10000021-20154713206824 To allow us to properly investigate the details of your specific product model and to see how we can assist with the design‑ and usability‑related issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James
Some issues
Only disappointment thus far is a fridge with all the bells and whistles DOESN'T HAVE humidity controlled drawers for fruit and veggie. Small issue is doors don't swing out as far as I would like when trying to put something large like a crockpot liner in. Other than that Great fridge. Fancy ice
Hi. Thanks for sharing your thoughts on your LG refrigerator. It’s great to hear you’re enjoying the fridge overall — especially the fancy ice — and we appreciate you pointing out the features you’d love to see, like humidity‑controlled drawers and wider‑swinging doors for larger items. Feedback like yours helps highlight what matters most in everyday use. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Great Features
We love this refrigerator! It has a lot of storage in the fridge section and I like the deep drawers and the third drawer for flatter items such as lunch meats, butter, etc. The door ice maker and water dispenser is our favorite, especially with the crushed ice. Of course, the craft ice is cool, too. Keeps things at the right temperature in both the fridge and freezer sections.
Hi, Kelly! We’re thrilled to hear your LG Refrigerator is such a hit in your home. The spacious storage, deep drawers, and that handy third drawer sound like they’re making everyday use a breeze. And we agree—the door ice maker with crushed ice plus the craft ice feature is a combo that really elevates the experience. It’s great knowing everything is staying perfectly chilled just the way you like it! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Cooling
The product does not work at all. The compressor doesn't function. I want a new different unit. This one never worked at all!!!!!!!!!!!!!!!!!! I want a new unit I do not I repeat I do not want this one repaired It is brand new and it never worked
Hi, Bruce. Thanks for letting us know what’s happening with your LG Refrigerator. We appreciate you sharing that the compressor has not operated from the start and that the product has never functioned as expected. We want to review the details of your specific model so we can look into this properly and see how we can assist. To allow us to properly investigate the details of your specific product model and to see how we can assist with your compressor and non‑operation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 ^James
30” model desperately needed
Please, please, please, make this zero clearance French model in a 30” width. There are so many customers who have smaller condos and nobody make a higher end fridge for our needs. LG would completely corner this market. I just bought a new fridge and would throw it out if a 30” model ever became available.
Hello, Jeff. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that you are interested in seeing our zero clearance French door design in a 30 inch width and that you see so much value in our higher end models. It’s wonderful to know our innovative designs have made such a positive difference for you and your kitchen planning. To ensure your current unit maintains a proper fit and performance you can verify that there is at least two inches of space behind the cabinet for adequate airflow and ventilation. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Worst after sales product service
I bought this fridge and in one month there was water leakage from water dispenser. I have called the LG customer care 4 times and every time they ask me to try something like reduce the pressure on pipeline(tried it), replace the filter(I did), add water softener(which I already have) and now they suggested to call the plumber and ask him to fix the issue. I dont understand how will the plumber fix an issue inside a fridge. Worst after product service. I will never buy an LG product again.
Hi, Vishal. Thank you for reaching out about your LG Refrigerator (LF24Z6530S) model, and we understand the importance of having a new refrigerator operate smoothly—especially when it comes to the water dispenser. To resolve the dripping from the dispenser, follow this step to remove trapped air: After changing a filter or adjusting water pressure, air can get trapped, causing pressure buildup and dripping. Dispense and discard about 2 to 3 gallons of water continuously (using a large pitcher) to flush the system and allow the water valve to close completely without air interference. Check for calcium or mineral buildup at the dispenser nozzle tip, as small particles can block the opening and disrupt a clean seal. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-water-leaking-from-the-dispenser--1339008966664. We’d be glad to look into this further so we can help you move forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy