Thank you so much for being a loyal LG customer for decades! We are thrilled to hear that you're enjoying the features of your new refrigerator and the LG ThinQ app. It’s also wonderful to know our delivery team provided professional service. We truly appreciate your support and look forward to serving you for many more years to come!

Hi there! It's wonderful to know that you are loving the look and performance of your new refrigerator! We're so glad the Craft Ice feature is a hit—it's definitely a favorite for elevating any drink. We truly value your business and are so happy to have you as part of the LG family. Should you ever have questions or need a hand, please feel free to reach out to our team at 888-542-2623 or through our support site: lg.comThank you for sharing your experience with us https://www.lg.com/ca_en/support/contact-us/ Thank you for being such an amazing part of the LG family!

Thank you for your incredible loyalty to LG! It is amazing to hear your last fridge served you well for 18 years. We have designed your new LF24Z6530S with the same commitment to durability and performance, and we look forward to it being a part of your home for many years to come.

Hello, Jeff. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that you are interested in seeing our zero clearance French door design in a 30 inch width and that you see so much value in our higher end models. It’s wonderful to know our innovative designs have made such a positive difference for you and your kitchen planning. To ensure your current unit maintains a proper fit and performance you can verify that there is at least two inches of space behind the cabinet for adequate airflow and ventilation. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Thank you for sharing your experience with your LG LF24Z6530S refrigerator. We’re glad to hear it’s performing well so far and that you’re enjoying features like the in-door ice dispenser, Craft Ice, and Wi-Fi connectivity. It’s great to know it’s already making a positive impression in your kitchen. If you ever have questions or need assistance as you continue using it, our LG CareQ Team is happy to help: Phone: 1-888-542-2623 Support: https://www.lg.com/ca_en/support/contact-us/

Hi, Patrick. Thanks for sharing your experience with your LG Refrigerator. We appreciate the details about the surface showing dents and scratches early on and how carefully you’ve had to handle the doors because of it. We want to help look into what may be affecting the exterior durability of your LG unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your exterior‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on exterior issues you're encountering: https://www.lg.com/us/support/help-library/rust-scratches-dents--1339010371137 ^James

Hi, Bruce. Thanks for letting us know what’s happening with your LG Refrigerator. We appreciate you sharing that the compressor has not operated from the start and that the product has never functioned as expected. We want to review the details of your specific model so we can look into this properly and see how we can assist. To allow us to properly investigate the details of your specific product model and to see how we can assist with your compressor and non‑operation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 ^James

Hi, Vishal. Thank you for reaching out about your LG Refrigerator (LF24Z6530S) model, and we understand the importance of having a new refrigerator operate smoothly—especially when it comes to the water dispenser. To resolve the dripping from the dispenser, follow this step to remove trapped air: After changing a filter or adjusting water pressure, air can get trapped, causing pressure buildup and dripping. Dispense and discard about 2 to 3 gallons of water continuously (using a large pitcher) to flush the system and allow the water valve to close completely without air interference. Check for calcium or mineral buildup at the dispenser nozzle tip, as small particles can block the opening and disrupt a clean seal. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-water-leaking-from-the-dispenser--1339008966664. We’d be glad to look into this further so we can help you move forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy

Hi, Jo. Thank you for sharing your experience with your LG Refrigerator. We understand how important reliable ice production is day‑to‑day, and we appreciate you letting us know what’s been happening with the ice maker and the repeated cleaning you’ve had to do. We want to take a closer look at your specific model so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG refrigerator ice maker issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 ^James