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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars
842 ratings374 reviews
  1. 5 stars71% (601)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (29)
  5. 1 star6% (48)

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Showing 111-120 of 374 reviews
Sep 28, 2024
Mark Kalena
2 out of 5 stars review

Verified Purchase

Office chair

Uncomfortable. Not like my first one at all!

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Dec 17, 2024
John
5 out of 5 stars review

Verified Purchase

Excellent purchase

Very sturdy and comfortable at a reasonable price. Just what you expect from La-Z-boy.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for sharing your positive feedback! We’re so glad to hear the chair meets your expectations for sturdiness, comfort, and value. If you ever have any questions or need support, our team is here to help at 800-379-9773 or service@trueinnovations.com. Enjoy your chair!

Aug 16, 2024
Reddy
1 out of 5 stars review

Verified Purchase

Disappointed

Not deep enough. Cant sit for longer periods for office work

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Dec 3, 2023
Carlos Muñiz
5 out of 5 stars review

Verified Purchase

Best investment

Love it!!! Super comfort and you can relax all day long

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Helo Carlos, we greatly appreciate your positive feedback regarding La-Z-Boy Westley office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted to have been able to contribute to your comfort. Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773 if you need assistance with your chair.

Aug 12, 2024
Tad
5 out of 5 stars review

Verified Purchase

Great Chair

The most comfortable chair I have ever set in

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Dec 5, 2024
CG
5 out of 5 stars review

Verified Purchase

Very comfortable

Wish it came in black but super comfortable

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your review! We're thrilled to hear you find the chair super comfortable. We appreciate your feedback about the color and understand how important options are when choosing the right chair. If you have any questions or need assistance, feel free to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We're here to help!

Jul 13, 2026
Mark J
3 out of 5 stars review

Forced Lumbar

Not a big fan of the forced lumbar support unless you lean back. That should be my choice 100% of the time.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jan 7, 2025
Christopher
5 out of 5 stars review

Verified Purchase

Love this chair!

Love this chair, this is my 2nd time purchasing one. The last one held up well for me for a long time so in my new job I purchased a 2nd one.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you so much for your continued support and for sharing your positive experience! We're thrilled to hear that your first chair held up well and that you decided to purchase another for your new job. It's wonderful to know that our chair meets your needs over time. If you ever need assistance, feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com. Please be sure to reference your posted review when reaching out.

Jul 18, 2026
Deborah F
5 out of 5 stars review

Super comfy!!

This chair is super comfortable even after a full day at my desk. Lumbar support is just right and seat cushion is very comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jun 26, 2026
James H
5 out of 5 stars review

Great chair

Replaced identical chair that was 8 years old, still fairly good but the leather arms and seat covering was worn out ?.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047