We apologize that you are not satisfied with your La-Z-Boy Westley Office Chair. We do make our chairs in many shapes and sizes to accommodate a wide variety of customer preferences. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Thank you for your 5 star review of the La-Z-Boy Westley Big & Tall office chair. We're thrilled to hear that the chair meets your expectations in terms of comfort and support. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you again for your feedback, we appreciate your business!

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. We appreciate the helpful review, and we know other customers will appreciate your opinions. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion regarding the back height of this model. We are sorry to hear is a bit shorter than you were looking for but are glad that overall, you really enjoy the lumbar support. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.