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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,167 ratings514 reviews
  1. 5 stars73% (851)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 101-110 of 514 reviews
Sep 8, 2026
Reviewer name: Herman t B
5 out of 5 stars
5 out of 5 stars review

Great Chair

I bought one about 2 years ago and it has been great! So I just bought two more for my other office.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 15, 2026
Reviewer name: Charles D
4 out of 5 stars
4 out of 5 stars review

my new La-Z-Boy office chair

I'm a pretty mechanical person, but the installation had me a little stumped, but after a couple of days of adjustment, I figured it out. It's very comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 19, 2026
Reviewer name: Matthew S
5 out of 5 stars
5 out of 5 stars review

Great big and tall chair

Very comfortable and gives great support. I would recommend it to anyone who is bigger and heavier than average up to 350lbs. I am 6-2 310 and it fits me very and is comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 27, 2024
Reviewer name: Customer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not as comfortable as I thought it'd be

I love The leather and the feel. However the seat portion is too small and it’s not the most comfortable chair bc of that. It needs to go deeper back.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

We apologize that you are not satisfied with your La-Z-Boy Westley Office Chair. We do make our chairs in many shapes and sizes to accommodate a wide variety of customer preferences. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Sep 3, 2024
Reviewer name: semperfi75
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not what it serms

The chair is alright but it is far from big & tall. The back of the chair stops at my shoulders and the seat stops at mid thigh. And as far as room between the arm rest there's none left. Oh by the way, I'm 6' 4" and I weigh 270lbs.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. We appreciate the helpful review, and we know other customers will appreciate your opinions. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Apr 15, 2026
Reviewer name: David M
4 out of 5 stars
4 out of 5 stars review

Comfortable chair

Fairly straightforward assembly with clear institutions. I like the chair a lot but wish it leaned back just a bit more. Well designed cushions. Lumbar support is nice too.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 16, 2026
Reviewer name: Brian D
5 out of 5 stars
5 out of 5 stars review

Soothing comfort

I love this chair. I have been sitting an uncomfortable chairs for several years I have a bad back and this chair with the active lumbar support is exactly what the doctor ordered. And by the way I am the doctor.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 19, 2026
Reviewer name: Kristopher M
5 out of 5 stars
5 out of 5 stars review

Amazing chair

This now chair number two that I have purchased. They are a great value for the money. The reason for the second chair purchase was after sitting in mine several times my wife decided that she needed one as well.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Aug 11, 2024
Reviewer name: Blondie 22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful Computer Chair

This is an excellent chair. It’s very big and comfortable and works well for tall people. We liked the chair so much we got one for our daughter to use in her office.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your 5 star review of the La-Z-Boy Westley Big & Tall office chair. We're thrilled to hear that the chair meets your expectations in terms of comfort and support. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you again for your feedback, we appreciate your business!

Jun 3, 2026
Reviewer name: Jay
1 out of 5 stars
1 out of 5 stars review

Buyer Beware!

DO NOT BUY! Within 2 months, you either lean one way or the other, back is ripping out. If you sit in the center is extremely uncomfortable and no lumbar support to speak of.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the comfort and leaning of your chair. We are sorry to hear about the condition of your item and would be happy to assist if you are interested. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.