Skip to Main Content
Sams Club
Sams Club
Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars696 ratings315 reviews
  1. 5 stars72% (502)
  2. 4 stars14% (97)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star6% (45)

Member photos

  • +28 images
Sort by |
Showing 121-130 of 315 reviews
Apr 26, 2026
Jack B
4 out of 5 stars review

Great chair - headrest could be higher and forward a

Great chair - headrest could be higher and forward a More. But love the active lumbar and the color is quite nice as a bonus.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jan 6, 2025
Tim
5 out of 5 stars review

Verified Purchase

Comfortable

Chair was fairly easy to put together if you file instructions. Once together, it is very comfortable and easy to roll if needed.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your review! We're delighted to hear that assembly was straightforward and that you're finding the chair both comfortable and functional. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Enjoy your new chair!

Apr 26, 2026
Fariborz B
5 out of 5 stars review

Very comfortable and easy to install

The product is very comfortable and easy to install and it came with needed tools! I like this chair

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 8, 2026
Maira M
5 out of 5 stars review

So far so good!

Built and started using it as soon as it arrived. Setup was easy, and the chair is extremely comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jan 7, 2025
Christopher
5 out of 5 stars review

Verified Purchase

Love this chair!

Love this chair, this is my 2nd time purchasing one. The last one held up well for me for a long time so in my new job I purchased a 2nd one.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you so much for your continued support and for sharing your positive experience! We're thrilled to hear that your first chair held up well and that you decided to purchase another for your new job. It's wonderful to know that our chair meets your needs over time. If you ever need assistance, feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com. Please be sure to reference your posted review when reaching out.

May 9, 2026
Kimberly S
5 out of 5 stars review

Love

Chair is so beautiful and functional. As a med student i needed this as I’m unfortunately studying for 10+ hours

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 30, 2026
Stacy R
5 out of 5 stars review

Best chair ever!

My back pain all but vanishes each time I sit in this wonderful, well made office style chair. I love it!

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Sep 27, 2024
AA1994
5 out of 5 stars review

Verified Purchase

La-Z-Boy Office Chair

Very comfortable office chair. Lumbar support is nice. Only downfall is, you almost have to have two people to build it.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Mar 29, 2024
Flamingo
5 out of 5 stars review

Verified Purchase

Good chair, good value.

Big and comfortable. Seems to be very well made, but time will tell if the "leather" holds up well. For now, 5 stars.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your feedback and review of La-Z-Boy Westley Big & Tall Executive Office Chair. We are delighted to hear that the chair is comfortable and a good size for your needs. Please contact us if you have any issues with your chair or it's upholstery at 800-379-9773 or service@trueinnovations.com.

Apr 20, 2026
William C
5 out of 5 stars review

Great Chair

First chair in a while that actually provides support for my head/neck. Comfortable seat in general.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047