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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars
842 ratings374 reviews
  1. 5 stars71% (601)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (29)
  5. 1 star6% (48)

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Showing 121-130 of 374 reviews
Jun 26, 2026
James H
5 out of 5 stars review

Great chair

Replaced identical chair that was 8 years old, still fairly good but the leather arms and seat covering was worn out ?.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jul 18, 2026
Deborah F
5 out of 5 stars review

Super comfy!!

This chair is super comfortable even after a full day at my desk. Lumbar support is just right and seat cushion is very comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jul 13, 2026
Mark J
3 out of 5 stars review

Forced Lumbar

Not a big fan of the forced lumbar support unless you lean back. That should be my choice 100% of the time.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jan 6, 2025
Tim
5 out of 5 stars review

Verified Purchase

Comfortable

Chair was fairly easy to put together if you file instructions. Once together, it is very comfortable and easy to roll if needed.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your review! We're delighted to hear that assembly was straightforward and that you're finding the chair both comfortable and functional. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Enjoy your new chair!

Sep 27, 2024
AA1994
5 out of 5 stars review

Verified Purchase

La-Z-Boy Office Chair

Very comfortable office chair. Lumbar support is nice. Only downfall is, you almost have to have two people to build it.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Jul 6, 2026
Zach B
5 out of 5 stars review

Good quality!

Good quality construction, I just started using it so it’s new but doesn’t feel flimsy or wobbly at all.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 29, 2024
Flamingo
5 out of 5 stars review

Verified Purchase

Good chair, good value.

Big and comfortable. Seems to be very well made, but time will tell if the "leather" holds up well. For now, 5 stars.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your feedback and review of La-Z-Boy Westley Big & Tall Executive Office Chair. We are delighted to hear that the chair is comfortable and a good size for your needs. Please contact us if you have any issues with your chair or it's upholstery at 800-379-9773 or service@trueinnovations.com.

Jul 9, 2026
Lewis A
2 out of 5 stars review

Replacement

This chair replaced my old Lazyboy office chair. The vinyl upholstery was flaking off on the outside. Hope this one doesn’t do the same thing

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 4, 2026
Catherine T
5 out of 5 stars review

Perfect for playing Video Games

Such a comfortable chair! I love the soft material and the wide base. Perfect for crossing your legs and sitting in any position you want. I especially love the headrest! Not too high or too low. Very comfortable for sitting a desk for long hours.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 16, 2026
anonymous
4 out of 5 stars review

I’m 6’3” and it barely is high enough to rest my head while reclining. I had an older version that had a higher back but this has better lumbar support as a trade off.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion regarding the back height of this model. We are sorry to hear is a bit shorter than you were looking for but are glad that overall, you really enjoy the lumbar support. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.