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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,167 ratings514 reviews
  1. 5 stars73% (851)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 121-130 of 514 reviews
May 29, 2026
Reviewer name: Christopher G
4 out of 5 stars
4 out of 5 stars review

Improvement from my high end gaming chair

I work from home and purchased a nice gaming chair. It was not meant for sitting 8 hours a day. This is a huge improvement. Better cushioning and lumbar support.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 20, 2026
Reviewer name: Terry M
4 out of 5 stars
4 out of 5 stars review

My La-Z-Boy

I absolutely love my new La-Z-Boy so far. I think you should be able to adjust the back a little better. However, it's nothing I can't live with. I'm satisfied.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 13, 2026
Reviewer name: Joey B
5 out of 5 stars
5 out of 5 stars review

Very Comfortable Executive Chair

This is my 3rd La-Z-Boy executive chair purchase. 1st one lasted a few years. Wore it out. Recently bought one to replace original and another one for spouse. Well built and easy to assemble.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 6, 2026
Reviewer name: JOHN
2 out of 5 stars
2 out of 5 stars review

Make sure it will be covered when

After a couple years it squeaks like crazy and the brown color wears off even though the fabric is still in good shape.. Material on the arms is cracking and wearing too.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the noise and materials being worn out over time. We are a customer support team that can assist with the issues you have described if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 26, 2026
Reviewer name: Joe M
5 out of 5 stars
5 out of 5 stars review

Nice quality and features

I'm going to trust the Lazboy name, but out of the package I'm impressed. Fits together nicely and I don't have any issues with the design. Will definitely get daily use out of it.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 17, 2026
Reviewer name: Billy R
5 out of 5 stars
5 out of 5 stars review

Excellent Office Chair

I recently replaced my home studio chair with the Lay-Z-Boy Big and Tall Westley and I was pleasantly surprised. Comfortable for sitting long hours and the lumbar support is icing on the cake!

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 28, 2026
Reviewer name: Joannie H
5 out of 5 stars
5 out of 5 stars review

Awesome

I love it. Very comfortable as I expected. My recliners are just as awesome as the office chair. Really like the lumbar in back of chair. Thank you so much.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 4, 2026
Reviewer name: Sherwin S
5 out of 5 stars
5 out of 5 stars review

Comfortable chairs

Needed two office chairs for my wife and I. I'm a big guy so I wanted something to hold me (6'3, 315) my wife is a small woman but she loves the chairs. They're very comfortable and easy to assemble. Would highly recommended.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 16, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

I'm 6'3” and it barely is high enough to rest my head while reclining. I had an older version that had a higher back but this has better lumbar support as a trade off.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion regarding the back height of this model. We are sorry to hear is a bit shorter than you were looking for but are glad that overall, you really enjoy the lumbar support. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 28, 2026
Reviewer name: Bill U
5 out of 5 stars
5 out of 5 stars review

Replaced old lazy boy office chairs

My 12 year old lazy boy big and tall chairs were wider and softer than these new ones. We use them at our kitchen dining table and hope they work as well.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047