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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 581-590 of 999 reviews
Oct 22, 2020
Reviewer name: kmtmbt1
5 out of 5 stars
5 out of 5 stars review

high quality

[This review was collected as part of a promotion.] The Bentgo Kids Chill is very high quality, super durable for little kids. It is perfect for their little hands and easy for them to open/close. It has rubber on edges to help keep it from getting scratched up or cracked if dropped. I love that it has the secure locking lid, the little compartments for foods, and the ice pack tray too. The trays are microwave and dishwasher safe, that is a major plus for me. Makes caring for it that much easier. It is spill proof and fits right in the back pack nice too. I would definitely recommend any parent to get this for their kids. It makes packing a lunch super easy with the portion control little compartments and ice pack tray built in already (ice pack tray is removeable though).

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Aug 18, 2023
Reviewer name: Shep5
5 out of 5 stars
5 out of 5 stars review

Great customer service support

My son loves his bentgo it keeps his food cool on the hot days. He has is always a little ruff with his things and unfortunately it broke. But with the great customer service bentgo has they were able to replace it. I am a happy customer and will continue to by these lunch boxes

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Feb 6, 2024
Reviewer name: TEC22
4 out of 5 stars
4 out of 5 stars review

Great product!

We purchased this in August for our children and it has handled well under heavy use. We use this every day with our kids. It has suitable compartments for veggies, fruits, a snack and a larger portioned compartment for a main course. We use these for lunches and they’ve held up quite well!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Oct 18, 2023
Reviewer name: Jennifer007
5 out of 5 stars
5 out of 5 stars review

Best Backpack EVER

I cannot say enough about this backpack - Bentgo thought of everything!! It’s spacious, has a separate padded laptop sleeve, comfortable straps, and zippers that don’t break. I also love the double sided water bottle holders. You will not be disappointed!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Oct 25, 2020
Reviewer name: aebn2001
5 out of 5 stars
5 out of 5 stars review

Must have if you pack your kids’ lunch

[This review was collected as part of a promotion.] This is a must have if you pack you kid school lunch daily. We have a 4yr old daughter that goes to Pre K4. She such a picky eater so my wife packs her lunch every day. We were introduced to the bento box by a family member who has triplets. She no longer packs their lunches, because then are much older now, so she gifted them (2 bento box) to us. 1 had a broken hinge but still works and 1 was still in great condition (Green one found in the attached photo). After a week of using these, we love them so much that we went and order another one to replace the broken one. To our surprise, the one we order (Pink/Blue) was even smaller. We are now 3 months into the school year, and we just got this latest Bento box (Blue/Green) to try. Compared to the 1st two, the newest one is rounder on the side and it only has 1 latch to lock instead of 2. Newest 1 also has a removable ice pack that is found underneath the tray. One thing that I like about the newest 1, beside the remove ice pack, is the lid. When open, it stands up instead of flipping all the way open / laying complete flat on table. With COVID currently, I feel like this act as barrier, while she is eating lunch.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Oct 14, 2023
Reviewer name: So gross
1 out of 5 stars
1 out of 5 stars review

Item Defective

I bought this just last month and it just rained here this week, the book bag started reaping an extremely disgusting fish smell when it rained. I have since tried to clean it and it has only gotten worse when exposed to more water. The company claims it’s water resistant and that is not true. It cannot hold any water without smelling like a seafood market. Bentgo seriously needs to look into this!!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
reply from Customer Service

Hi Lilly, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Sep 16, 2022
Reviewer name: Arimaria
4 out of 5 stars
4 out of 5 stars review

Great Customer Service!

My daughter received this as a gift. She’s doesn’t eat much of a lunch and is more of a snacker so was excited for this product plus it’s not super bulky and liked that it comes with the cooking pack. Unfortunately it wouldn’t close/seal properly. Wasn’t sure Id be able to have this resolved without hassle, but customer service was quick to respond and will be replacing this item. Thanks so much!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Mar 18, 2022
Reviewer name: Vmgutknecht
5 out of 5 stars
5 out of 5 stars review

Easy to use

Bought for my kindergartener at the start of school year. Perfect size for portions and very easy for my child to open and close. Had an issue requiring warranty replacement and was amazed by the quick and seamless process of replacement….excellent customer service!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Aug 7, 2023
Reviewer name: Paola03
5 out of 5 stars
5 out of 5 stars review

Great features!

I bought this Bentgo box a little over a year ago and my little girl loved it. We would use it from Monday to Friday almost every day! After a year the box started getting mold around the robber seal, but other than that this is the best lunch box I’ve ever used for my daughters lunch.

Review from Bentgo
Helpful?5HXO052LUM2U17159806786
Jul 16, 2022
Reviewer name: Erinrene
5 out of 5 stars
5 out of 5 stars review

Great backpack!

My daughter has used her pink rainbow flower backpack for a while school year of preschool! It has held up so good! Was wonderning if it could be put on the washing machine? I know it says you can wipe it down with a cloth! I want her to use it for kinder too but it’s dirty inside and out!

Review from Bentgo
Helpful?5HXO052LUM2U17159806786