We have use bentgo lunch box for a few years. We recently switch to the bentgo chill and I am not satisfy with the quality of the product. The closing bottom stop working on one of them and it can not be use anymore. I think the idea is great but it needs some changes in design. Also, it can not open completely and it is harder to wash. I will recommend bentgo products but not the chill lunch box.

I did a trial run at home with the ice pack and wasn’t impressed. It didn’t stay cold for hardly 2 hours. But other than that it’s a very cute lunch box and easy for a small child to open. I would be afraid to pack something that requires it to be kept cool for more than an hour or hour and a half.

I am so happy I found this product. I bought two of them for my son's daycare and they are been a great investment. They are easy to clean and have plenty of space for every meal. It is easy to throw the ice pack in the freezer each night and have it ready the next day. I can't use the fridge at daycare so these have been amazing. They are secure and haven't failed me yet.

I have used Bentgo products since my kids need to bring lunch. My kids love the color combination, and it's easy to open. The size of compartments are not only perfect for them, but also keeps things separate. For parents, it's easy to clean, top rack dishwasher safe. The icepack is a great feature, it does keep food chilled, but might be a little heavy for younger kids.

We love that this comes with a chill tray. My daughter started kindergarten this year and it’s important for us that we keep her food at the right temperature. Love how small and compact the lunch boxes are. It’s not heavy and easy to open and close. The design definitely adds a fun touch to lunch.

Bought for my kindergartener at the start of school year. Perfect size for portions and very easy for my child to open and close. Had an issue requiring warranty replacement and was amazed by the quick and seamless process of replacement….excellent customer service!

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

We got this box to replace a bentgo brights, which was handed down to the next daycare child. This box went to K+1 with my older child. The cold pack is nice to keep the whole thing slim. I still send it in a lunch bag because while it's great at not leaking, kids aren't always great at properly closing-- despite them being very fully capable of operating the clasp. Kids 🤯 I top rack dishwasher the inner tray, it's held up great. The silicone lids of both my bentgo boxes (and the hinges of this one) developed mildew that stained. This isn't covered under warranty, but customer service is sending me new boxes anyway, and passed along the following tips for prevention: - Wash with White distilled Vinegar regularly - Cling wrap or other plastic over the lid interior - Completely drying after each cleaning I suspect the drying rack situation in my new house (rack sitting in sink instead of on counter) may have caused this issue, so I'll be taking care to wipe the kids dry or leave them sitting out separately to assure more rapid drying.

This backpack was a great find. My daughter absolutely loves it. There were so many fun options to chose from. The backpack has some great features one being that you can fit a Bentgo lunchbox on the bottom of the backpack. It’s fully insulated and the food stay fresh in there. Let’s the kids have free hands when going to school. Would highly recommend this item.

My preschooler loves it! I thought it would be so convenient to have the lunchbox attached to the bookbag. Unfortunately, her school doesn't permit her to carry her bookbag to the cafeteria. Which defeated the purpose of this particular bookbag. However, she still loves it so we had to purchase the lunch bag to match the bookbag. Not the company's fault just her schools policy. I had a small problem with shipping but the customer service is OUTSTANDING!!!